BIAA Help Center

Customer Support Contact Information

Phone:	+1 888 418 1718 and +1 647 558 6017
Email Address:	support@youtestme.com

Important links

Link to Official GetCertified instance:

https://biaa.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Getting Started with YouTestMe

Link	Description
Getting Started with YouTestMe GetCertified	Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily.
Application Overview	One-minute overview of the main modules in YouTestMe GetCertified 10.0

Users

Link	Description
YouTestMe GetCertified 10.0 - Roles and Permissions	Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
YouTestMe GetCertified 10.0 - User Groups	A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
YouTestMe GetCertified 10.0 - How to create User Group Manager	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified 10.0 - How to bulk import users	Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
YouTestMe GetCertified 10.0 - How to Change User's Status	Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
YouTestMe GetCertified 10.0 - How to Approve Registration Request	Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
YouTestMe GetCertified 10.0 - How to Create Custom User Properties	Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
How to enable updating user profile information before the test-taking	Step-by-step instructions on how to enable updating user profile information before the test-taking.
How to register when the Self-registration module is enabled	Step-by-step instructions on how to self-register into the application.
Custom User Properties	Step-by-step instructions on how to create custom fields for users' profile.

Tests

Link	Description
How to create a simple test	Step-by-step instructions on how to create a simple test without sections.
YouTestMe GetCertified 10.0 - How to Create a Test with Sections	Step-by-step explanation on how to create a test with test sections.
How to define grading scales and passing marks	Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to create generated test	Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
How to create a test with a demographic section	Step-by-step instructions on creating a test with a demographic section.
YouTestMe GetCertified 10.0 - How to Enable LockDown Browser	Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
YouTestMe GetCertified 10.0 - How to Allow Test Retakes	Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
YouTestMe GetCertified 10.0 - How to Set Up Report Content	Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
How to Set up Note-Taking Options	Step-by-step instructions on different ways to Set up Note-Taking Options.
How to prevent a candidate from seeing test results before the manager’s approval	Step-by-step instructions on how to prevent a candidate from seeing test results until the test manager approves them.
How to enable test results validity period	Step-by-step instructions on how to enable the period during which the test results will be valid. After that period, the candidate can not access the results and have to retake the test.
How to extend the test duration for specific candidates	Step-by-step instructions on how to extend the test duration for specific candidates.
YouTestMe GetCertified 10.3 - How to create and add certificates to a test	This article explains how to create and add certificates to a test. Also, the new feature for certificate customization is explained - the possibility to show or hide score, date of issue, expiry date, unique ID, and default logos.
YouTestMe GetCertified 10.3 - How to manually adjust certificate dates	Step-by-step instructions on how to manually adjust certificate dates. Administrators can change the certificate validity in the personal report if the candidate already has that same certificate.
YouTestMe GetCertified 10.3 - How to manually assign a certificate to candidate	Step-by-step instructions on how to manually assign the existing certificates to candidates. Administrators can add, edit, remove and download user-achieved certificates.
YouTestMe GetCertified 10.3 - How to import user certificates	Instructions on how to create a large number of user certificates at once by importing them with an Excel template.

Training Courses

Link	Description
YouTestMe GetCertified 10.2 - How to Create Training Course	Learn how to build training courses for your candidates by organizing lessons, adding learning materials in the form of text or multimedia, and assigning tests for knowledge checks.
YouTestMe GetCertified 10.2 - Training Courses (Candidate's Perspective)	Instructions for candidates on how to take a training course, access learning materials, take tests and download a certificate.
YouTestMe GetCertified 10.0 - How to Assign Training Course Manager	Step-by-step instructions on how to assign a training course manager, a role that can add training course materials, add steps, assign tests, or add ad-hoc tests to the training course.
YouTestMe GetCertified 10.2 - How to Pin Training Course to the Top of My Assignments	Step-by-step instructions on how to pin the training course to my assignment page and make it available for all users in the system.
YouTestMe GetCertified 10.3 - How to place candidates in a specific course step	Step-by-step instructions on how to move candidates to any step in the training course.

Questions

Link	Description
How to create a new question within a question pool	Step-by-step instructions on how to create a new question pool and add a question to the pool.
How to create Question Pool Manager	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
Single Choice Question	Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
Multiple Choice Question	Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
True/False Question	Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
Ordering Question	Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
Essay Question	Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
Open-ended Question	Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
Matching Question	Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
Hot Spot Question	Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
Fill in the Blanks Question	Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
Matrix Question	Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
Branching Questions	Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
Importing Questions with Excel Template	Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to Randomize Questions & Answers	Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
YouTestMe GetCertified 10.0 - Question Groups	Step-by-step instructions on how to create a question group.
Rules for question editing	This article explains the rules for question editing – how to edit questions in tests but not lose connection with question pools.

System

Link	Description
YouTestMe GetCertified 10.0 - How to Change and Reset the Password	Step-by-step instructions on how to change and reset the personal password and change other user's password.
How to change application theme and branding	Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings	Instructions on how to configure mail server settings.
YouTestMe GetCertified 10.0 - How to Configure Notifications	Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
YouTestMe GetCertified 10.2 - How to Set Up Support Contact	Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
Language Bundles	Step-by-step instruction on how to customize application's interface text.

Reporting

Link	Description
YouTestMe GetCertified 10.0 - Report Builder	Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
YouTestMe GetCertified 10.0 - How to Schedule Reports	Step-by-step instructions on how to schedule automated report sending by email at specified times.
YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites	Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
Adjust the report builder format and header names	Instructions on how to customize the report builder format and header names.

Proctoring

Link	Description
YouTestMe GetCertified 10.2 - How to Create Proctored Test & Assign Proctors	Step-by-step instructions on how to enable automated or live proctoring for the test, create a proctored test, and assign a proctor to the testing session
YouTestMe GetCertified 10.0 - Taking Test with Automated Proctoring	Step-by-step instructions on how to take a test with Automated Proctoring.
YouTestMe GetCertified 10.2 - Live Proctoring - Proctor's Perspective	Proctor's perspective of live and automated monitoring, and instructions on evaluating user behavior throughout online assessments.
YouTestMe GetCertified 10.2 - How to filter unreviewed proctoring reports	How the proctors can filter the reports by entering the appropriate regular expression syntax in the search field.
YouTestMe GetCertified 10.2 - How to calculate the proctoring credibility score	Explanation of the algorithm for calculating the Proctoring Credibility Score.

Requirements

Link	Description
YouTestMe - Multiple Graders	Step-by-step instructions on how to organize the test which can be graded by multiple graders. Includes instructions and perspective of each user role.