Difference between revisions of "CCVA Help Center"
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Revision as of 05:23, 11 October 2020
Customer Support Contact Information
| Phone: | +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107 |
| Email Address: | ccva-support@youtestme.com |
Important Information
| Dates when I can take the test | Hours when I can take the test | Support Response Time | |
|---|---|---|---|
| CVA Trial Test |
|
Note: You can take the test outside of this time, but if you experience any problem support team will not be able to help you. |
As soon as possible, within 8 hours or less |
| CVA Exam |
|
Note: You can take the test outside of this time, but if you experience any problem support team will not be able to help you. |
Immediate response during the stated hours |
Important links
| Link to Official GetCertified instance: | https://ccva.youtestme.com/login.xhtml |
| Use the following link to test your equipment (camera, microphone, internet, computer) | https://proctoredu.com/check |
Test Taking Guide for Candidates
| Link | Description |
|---|---|
| CVA Test Taking Guide | This document represents a guide to the payment and test-taking process in the YouTestMe GetCertified platform with the Proctoring option turned on. |
| Test-taking with remote proctoring | YouTube video explanation on how to start a proctored test and complete equipment check |
YouTestMe FAQ
| Link | Description |
|---|---|
| Frequently Asked Questions | Frequently Asked Questions - Using YouTestMe GetCertified Application |