Help system

Signing in/Registration

When you first access GetCertified, you will be navigated to the Login/Registration page. On this page, you can create your account or sign in if you already have an account.

  1. If you already have an account
    1. Enter your username
    2. Enter your password
    3. Click the "Sign in" button

    If you have forgotten your password go to "Forgot password?"

    1. Enter your username
    2. Enter your email address
    3. Click the "Submit" button

    After these steps, you will receive an email with your new password, generated by the system.

  2. If you don't have an account

    To create an account, click the "Register" button.

    1. Enter your email address
    2. Enter your username
    3. Enter your first name
    4. Enter your last name
    5. Insert your date of birth
    6. Choose your system role
    7. Type in the security code
    8. Click the "Sign up" button

    Once you click the "Sign up" button, your registration request will be sent for approval of the system administrator. Once the administrator approves your registration request, you will receive an email notification.

    Notice! For best user experience, we recommend users to use the latest version of the Google Chrome browser with the default Zoom level.

    • If you face any problems using the application contact our customer support at Contact option.

      1. Enter your email address
      2. Enter the subject of the email
      3. Explain the problem you are facing
      4. Enter the captcha code
      5. By clicking the "Refresh captcha" button, you can display a new captcha code
      6. Click the "Save" button to send the email to the support center

      IMPORTANT: Mail will be delivered to the email address listed at the "Support email" in the Mail server.

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