Help System

Signing in/Registration

When you access GetCertified for the first time, you will be navigated to the Login/Registration page. On this page, you can create your account or sign in if you already have an account.

  1. If you already have an account
    1. Enter your username
    2. Enter your password
    3. Click the "Sign in" button

    If you have forgotten your password go to "Forgot password?"

    1. Enter your username
    2. Enter your email address
    3. Click the "Submit" button

    After these steps, you will receive an email with your new system generated password.

  2. If you don't have an account

    To create an account, click on "Create one".

    1. Enter your email address
    2. Enter your username
    3. Enter your first name
    4. Enter your last name
    5. Choose your system role
    6. Type in the security code
    7. Click the "Register" button

    Once you click the "Register" button, your registration request will be sent for approval. Once the administrator approves your registration request, you will receive an email notification.

    Notice! For best user experience, we recommend users to use the latest version of the Google Chrome browser with the default Zoom level.

  3. Application support

      If you face any problems using the application, please contact our Customer support at the Contact option.

      1. Enter your email address
      2. Enter the subject of the email
      3. Explain the problem you are facing
      4. Enter the CAPTCHA code
      5. By clicking the "Refresh CAPTCHA" button, you can display a new CAPTCHA code
      6. Click the "Save" button to send the email to the support center

      IMPORTANT: Email will be delivered to an email address listed at the "Support email" in the Mail server.

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