Difference between revisions of "Customer Wiki Page"

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=Customer Support Contact Information=
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= YouTestMe is no longer authorized to host the Wiki page, as the contract ended on November 29, 2022. =
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{|class="wikitable"
 
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|| '''Phone:''' || Toll-free (888) 614-6143
 
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|| '''Email Address:''' || dia-support@youtestme.com
 
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|}
 
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=FAQ=
 
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{|class="wikitable"
 
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!Question
 
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!Answer
 
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|}
 
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=Terminology=
 
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==Basic Terminology==
 
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{|class="wikitable"
 
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! YouTestMe Term
 
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! Term2
 
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! Term3
 
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! Description
 
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|| Notes
 
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|| Passage Window
 
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|| Introduction Window
 
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|| Specific rules or guidelines that students need to acknowledge in a pop-up dialogue before they start the test and in the notes during the whole test-taking process.
 
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|| Testing Sessions
 
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|| Scheduled Offerings
 
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|| N/A
 
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|| Testing sessions allow you to schedule a test for users located at different time zones, states, continents, etc.
 
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|| Sections
 
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|| Modules
 
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|| N/A
 
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|| Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
 
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|| Score Report by question properties
 
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|| Feedback Form
 
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|| Preformatted Letter
 
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|| To provide candidates meaningful feedback regarding their performance on the assessment.
 
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|| Question property reports with Passing Requirements
 
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|| Core Section
 
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|| Analysis
 
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|| Combine question properties into groups, define passing mark criteria that need to be achieved in order to pass the test.
 
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|| Dropdown question property
 
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|| Topic Area
 
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|| Terminal Learning Objective
 
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|| Custom properties are additional fields that can be used to label the questions. Use custom question properties to group questions or provide additional data to search and manage them easily.
 
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|}
 
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==AGILE-EXCEL User Upload Terminology==
 
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{|class="wikitable"
 
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! Agile Template Header
 
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! GetCertified Template Header
 
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|| AGILE User ID
 
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|| External ID
 
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|| User PKI
 
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|| Username
 
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|| Employee ID
 
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|| Employee ID
 
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|| First Name
 
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|| First Name
 
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|| Last Name
 
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|| Last Name
 
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|| Middle Name
 
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|| Middle Name
 
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|| User Primary Email Address
 
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|| Email
 
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|| User Role
 
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|| Role (external id)
 
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|| AGILE DOMAIN the user is in
 
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|| Location external id
 
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|| Affiliation
 
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|| Affiliation
 
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|| Phone number
 
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|| Phone number
 
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|| Source providing information
 
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|| Data source
 
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|| User Availability
 
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|| User Status
 
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|}
 
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==AGILE-EXCEL Upload Test Shells Terminology==
 
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{|class="wikitable"
 
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! Agile Template Header
 
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! GetCertified Template Header
 
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|| AGILE Item ID
 
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|| External ID
 
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|| AGILE Course Name
 
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|| Name
 
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|| AGILE DOMAIN for the Item
 
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|| (Location) external ID, (Location) name
 
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|| Classification of Item
 
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|| Test label
 
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|| Source providing information
 
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|| Data source
 
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|}
 
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==AGILE-EXCEL Upload Scheduled Offering (Testing session) Terminology==
 
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{|class="wikitable"
 
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! Agile Template Header
 
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! GetCertified Template Header
 
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|-
 
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|| AGILE Item ID
 
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|| (Test) External ID
 
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|| AGILE Scheduled Offering ID
 
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|| External Session ID
 
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|| AGILE DOMAIN in Scheduled Offering
 
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|| (Location) external ID, (Location) name
 
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|| Start Date
 
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|| Available from
 
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|| End Date
 
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|| Available to
 
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|| Source providing information (AGILE)
 
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|| Data source
 
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|}
 
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=Knowledge Base Workflows=
 
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==Admin==
 
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===Requirements and Training Materials===
 
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{|class="wikitable"
 
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! #
 
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! Requirement
 
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! Link
 
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|| R01
 
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|| Branching of test questions - Ability to branch to different questions based on response.
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R01%20YouTestMe%20-%20Branching%20of%20test%20questions.pdf Article]
 
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|| R02
 
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|| Multiple response (select more than 1 choice - pick the best 3 of 8 possible responses). Must be able to limit the number of selections the student can make. Ability to assign different point values to each choice option.
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R02%20YouTestMe%20-%20Multiple%20Response.pdf Article]
 
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|| R03
 
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|| Matching: Relate items in column A with items in Column B. For example:
 
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• Drag and drop
 
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• Choose the appropriate number or matching letter
 
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• Type in the corresponding match
 
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• Drag a line to it
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R03%20YouTestMe%20-%20Mathcing%20Questions.pdf Article]
 
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|| R04
 
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|| Multiple choice: Select only one choice option.
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R04%20YouTestMe%20-%20Multiple%20choice%20Select%20only%20one%20choice%20option.pdf Article]
 
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|| R05
 
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|| Must be able to have at least 10 choice options on a question.
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R05%20YouTestMe%20-%20Must%20be%20able%20to%20have%20at%20least%2010%20choice%20options%20on%20a%20question.pdf Article]
 
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|| R06
 
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|| Matrix question: Have several statements with Likert options in a table.
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R01%20YouTestMe%20-%20Branching%20of%20test%20questions.pdf Article]
 
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|| R07
 
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|| Multiple fill-in-the-blanks question: Each blank has its own drop-down list of choices.
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R07%20YouTestMe%20-%20Multiple%20fill-in-the-blanks%20questions%20Each%20blank%20has%20its%20own%20drop-down%20list%20of%20choices.pdf Article]
 
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|| R08
 
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|| Fill-in-the-blank: Student can type a response.
 
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R08%20YouTestMe%20-%20Fill-in-the-blank%20Students%20can%20type%20a%20response.pdf Article]
 
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|}
 
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==Proctor==
 
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===Requirements and Training Materials===
 
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{|class="wikitable"
 
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|-
 
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! #
 
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! Requirement
 
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! Link
 
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|}
 
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==Student==
 
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===Requirements and Training Materials===
 
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{|class="wikitable"
 
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|-
 
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! #
 
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! Requirement
 
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! Link
 
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|}
 

Latest revision as of 00:21, 2 December 2022

YouTestMe is no longer authorized to host the Wiki page, as the contract ended on November 29, 2022.

Retrieved from "https://wiki.youtestme.com/index.php?title=Customer_Wiki_Page&oldid=4461"