Support Contact Information

Email Address:	support@jccert.com

Introductory Videos

Link	Description	Type
Exam Portal Brief Overview	Brief overview of the main components of the exam portal and how to use it.	Video
Contacting Support	How to contact support within the system.	Video
Password Change	How to change your password in the system.	Video
Accessing Your Exams	Accessing the exam portal, explaining how to access support, and navigation to exams that are assigned to users.	Video

Link	Description	Type
Registering for the Level III MyPACE Certification Exam	The entire step-by-step registration process for the Level III MyPACE Certification Exam, including how to register your center’s designated Certification Coordinator, completing the registration spreadsheet and the notification emails you will receive with further instructions.	Video
Accessing Your MyPACE Certification Exams	Accessing the exam portal for the MyPACE Certification Exams, explaining how to access support, and navigation to exams that are assigned to users.	Video