Cargolux Help Center

Customer Support Contact Information

Email Address:

support@youtestme.com

Important links

Link to Official GetCertified instance:

https://cargolux.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Link	Description
Getting Started with YouTestMe GetCertified	This document aims to provide the complete guide to getting started with YouTestMe GetCertified and recommendations for the best use cases, enabling you to easily organize the whole testing process.

Users

Link	Description
Roles and permissions	Explanation of the roles and permissions, default system roles with their different levels of access, and step-by-step instructions on creating a new role with custom permissions.
User groups	A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
How to assign a manager to a user group	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
How to bulk import users	Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
How to register with self-registration module enabled or disabled	This article explains how to enable/disable the self-registration option.

Tests

Link	Description
How to create a test with sections	Step-by-step explanation on how to create a test with test sections.
How to create a generated test	Step-by-step instructions on how to use a test generator to create many different versions of the same test.
How to define grading scales and passing marks	Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
Automated proctoring	Step-by-step instructions on how to enable automated proctoring mode.
Student's perspective of the test-taking process with automated proctoring	Step-by-step instructions on how to take a test with Automated Proctoring.
How to set up report content	Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
How to create a simple test	This article explains how to create a simple test without sections and assign candidates.
How to create automatic question feedback	This article explains how to create question feedback that will be automatically displayed to all candidates in the personal report without the instructor’s manual addition. Automatic question feedback can be added to existing questions or new questions independently of the question’s type.
How to add question feedback when grading a test	To give question feedback on a candidate’s answers when grading a test, a test manager can follow the steps outlined in this article. The feedback provided by the test manager will be visible in the candidate’s personal report for future reference.
How to create and manage certificates	YouTestMe provides users with the ability to generate certified tests, allowing candidates to receive certificates upon completing assignments. This article comprehensively explains how to create, integrate, and manage user access to certificates.
Assign certificates to users in bulk via Excel	This article explains how to assign certificates to multiple users using a predefined Excel template you can upload into the application.
How to access the achieved certificates reports	This article explains accessing and exporting the predefined report for achieved certificates as a PDF/Excel file.

Questions

Link	Description
How to create a question pool	Step-by-step instructions on how to create a new question pool and add a question to the pool.
Importing questions through an Excel template	Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to track question statistics	Instructions on how to access and examine statistics on questions in the selected question pool.
Question types	An overview of question types in YouTestMe.
Single choice vs multiple choice questions	Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
Open-ended question	Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
Fill in the blanks question	Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
How to randomize questions & answers	Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
How to fill in the Excel template for each question type	Instructions on how to fill in the Excel template to upload the questions.
How to create hot spot questions	Instructions on how to add hot spot questions to a question pool.
Questions category	This article will guide you through creating custom categories to enhance the organization of questions, tests, and surveys, making it easier to manage and streamline the assessment process.
How to upload questions with images to the pool	This article will outline the simple and efficient process of uploading questions with images into the question pools.

System

Link	Description
How to white label the application	Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link.
How to configure mail server settings	Instructions on how to configure mail server settings.
How to configure notifications	Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
How to set up support contact	Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link	Description
Reports overview	One-minute overview of the reports in YouTestMe GetCertified.
How to access and use predefined reports	Instructions on how to access and use predefined reports to see organized and aggregated information from the database.
Report builder	Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to schedule reports	Step-by-step instructions on how to schedule automated report sending by email at specified times.