Difference between revisions of "Self Help Center"

From YouTestMe Wiki
Jump to navigation Jump to search
 
(13 intermediate revisions by the same user not shown)
Line 1: Line 1:
 
This page provides the user with all the required information.  
 
This page provides the user with all the required information.  
  
−
== YouTestMe Support ==
+
== Contact Information ==
−
This document explains common misunderstandings, and their purpose is to answer some of the questions that you might have.
 
  
 
{|class="wikitable"
 
{|class="wikitable"
−
! Question
+
! Person Name
−
! Answer
+
! Contact
 
|-
 
|-
−
| '''''Do all question type have the branching option?'''''
 
−
| ''No. Branching option is available with single choice, multiple-choice and true/false. The multiple-choice
 
−
branching is available only if we have combinations of answers.''
 
−
|-
 
−
| '''''The candidates test results are in points not in percentages, how do I change that?'''''
 
−
| ''Open “Tests” – “Manage tests” – “Report builder” – Check mark the “Score (%)” – Uncheck the “Points”''
 
−
|-
 
−
|'''''Can a test be published without a “test session”?'''''
 
−
|''No. In order to publish your test, you’ll need to create the test session first, assign candidates, and then
 
−
schedule it to be available for taking.''
 
−
|-
 
−
|'''''Can I see which question are my users currently on?'''''
 
−
|''Yes, you can. Open “Test” – “Manage tests” – Select your test – “Monitoring”''
 
−
|-
 
−
|'''''How to disable candidates from cheating?'''''
 
−
|''In the “Create Test Wizard”, there is the option to enable browser lockdown to prevent candidates from
 
−
any kind of cheating. It is located in the second step - test settings.''
 
−
|-
 
−
|'''''How do I set my section settings and information?'''''
 
−
|''Open: “Tests” – “New Test” – checkmark the “Test with sections” – navigate to the 4th step “Section” –
 
−
press the “Start section wizard” button – application will open the “Section information”, next step will be
 
−
“Section Settings”.''
 
−
|-
 
−
|'''''Can a section have a certificate, and where can I find it?'''''
 
−
|''No. Only test can have a certificate.''
 
−
|-
 
−
|'''''Where can I create a section for my test?'''''
 
−
|''Open: “Tests” – “New Test” – checkmark the “Test with sections” – your “Section” is located on the 4th step.''
 
−
|-
 
−
|'''''How can I check my test before saving it?'''''
 
−
|''“Test” – “New Test” – on the “Create Test Wizard” this will be your 6th and 7th step.''
 
−
|-
 
 
|
 
|
 
|
 
|
−
|-
+
|}
−
|
+
 
−
|
+
== YouTestMe Support ==
−
|-
+
This document explains common misunderstandings, and their purpose is to answer some of the questions that you might have.
−
|
+
 
−
|
+
{|class="wikitable"
−
|-
+
! Document
−
|
+
! Description
−
|
+
|-
−
|-
+
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Frequently%20Asked%20Questions%20-%20Support%20Wiki.pdf Frequently Asked Questions - Support] || Frequently Asked Questions - Support.
−
|
+
|}
−
|
+
 
−
|-
+
{|class="wikitable"
−
|
+
! Video Link
−
|
+
! Video Description
−
|-
+
|-
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-  
 
−
|
 
−
|
 
−
|-  
 
−
|
 
−
|
 
−
|-  
 
−
|
 
−
|
 
−
|-  
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-
 
−
|
 
−
|
 
−
|-  
 
 
|
 
|
 
|
 
|
 
|}
 
|}

Latest revision as of 23:59, 20 December 2019

This page provides the user with all the required information.

Contact Information

Person Name Contact

YouTestMe Support

This document explains common misunderstandings, and their purpose is to answer some of the questions that you might have.

Document Description
Frequently Asked Questions - Support Frequently Asked Questions - Support.
Video Link Video Description
Retrieved from "https://wiki.youtestme.com/index.php?title=Self_Help_Center&oldid=1404"