Difference between revisions of "CCVA Help Centar"

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===YouTestMe FAQ Documentation===
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=Customer Support Contact Information=
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|| '''Phone:''' || +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
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|| '''Email Address:''' || ccva-support@youtestme.com
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|}
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=Important Informations=
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!
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! '''Dates when I can take the test'''
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! '''Hours when I can take the test'''
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! '''Support Response Time'''
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|| '''Technical Trial Test''' ||
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* During the second week of March (Monday - Friday) (for the April Exam)
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* During the second week of September (Monday - Friday) (for the October Exam)
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||
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* 12:00 Noon to 8:00 p.m. Central Time
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* Weekdays only:  Monday trough Friday
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|| As soon as possible, within 8 hours or less
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|-
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|| '''CVA Exam''' || April 1-14 exam window OR October 1-14 exam window (weekdays or weekends) ||
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* Monday – Friday: 12:00 Noon to 8:00 p.m. Central Time
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* Saturday and Sunday: 12:00 Noon to 5:00 p.m. Central Time
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|| Immediate response during the stated hours
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|}
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{|class="wikitable"
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|| '''Link to Official GetCertified instance:''' || https://ccva.youtestme.com/login.xhtml
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|| ||
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|}
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=Test Taking Guide for Candidates=
  
 
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! Link
 
! Link
 
! Description
 
! Description
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|-
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| [{{SERVER}}/youtestme/youtestmedoc/Management/FAQ%20documents%202020/Installation%20and%20Support%20FAQ.pdf YouTestMe Installation and Support FAQ]
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/CCVA/CVA%20Test%20Taking%20Guide%20for%20First-Time%20Test%20Takers.pdf CVA Test Taking Guide for First-Time Test Takers]
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|| This document contains frequently asked questions about the installation process and support related to the YouTestMe GetCertified application
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|| This document represents a guide to the payment and test-taking process for Firs-Time Test takers in the YouTestMe GetCertified platform with the Proctoring option turned on.
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|| PDF
 
 
|-
 
|-
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| [{{SERVER}}/youtestme/youtestmedoc/Management/FAQ%20documents%202020/Using%20YouTestMe%20Application%20FAQ.pdf YouTestMe Application FAQ]
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|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/CCVA/CVA%20Test%20Taking%20Guide%20for%20Candidates%20Re-taking%20the%20Test.pdf CVA Test Taking Guide for Candidates Re-taking the Test]  
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|| Frequently Asked Questions - Using YouTestMe GetCertified Application
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|| This document represents a guide to the payment and test-taking process for candidates Re-taking Test in the YouTestMe GetCertified platform with the Proctoring option turned on.
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|| PDF
 
 
|}
 
|}
  
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===Support===
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=YouTestMe FAQ=
  
 
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{|class="wikitable"
 
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! Link
 
! Description
 
! Description
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/YouTestMe%20Support%20-%20Contact%20Information.pdf YoutestMe Customer Support - Contact Information]
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/CCVA/Frequently%20Asked%20Questions.pdf Frequently Asked Questions]
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|| YouTestMe Customer Support contact information
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|| Frequently Asked Questions - Using YouTestMe GetCertified Application
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|| PDF
 
 
|}
 
|}

Latest revision as of 22:32, 16 March 2020

Customer Support Contact Information

Phone: +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address: ccva-support@youtestme.com

Important Informations

Dates when I can take the test Hours when I can take the test Support Response Time
Technical Trial Test
  • During the second week of March (Monday - Friday) (for the April Exam)
  • During the second week of September (Monday - Friday) (for the October Exam)
  • 12:00 Noon to 8:00 p.m. Central Time
  • Weekdays only: Monday trough Friday
 As soon as possible, within 8 hours or less
CVA Exam April 1-14 exam window OR October 1-14 exam window (weekdays or weekends)
  • Monday – Friday: 12:00 Noon to 8:00 p.m. Central Time
  • Saturday and Sunday: 12:00 Noon to 5:00 p.m. Central Time
 Immediate response during the stated hours
Link to Official GetCertified instance: https://ccva.youtestme.com/login.xhtml

Test Taking Guide for Candidates

Link Description
CVA Test Taking Guide for First-Time Test Takers This document represents a guide to the payment and test-taking process for Firs-Time Test takers in the YouTestMe GetCertified platform with the Proctoring option turned on.
CVA Test Taking Guide for Candidates Re-taking the Test This document represents a guide to the payment and test-taking process for candidates Re-taking Test in the YouTestMe GetCertified platform with the Proctoring option turned on.

YouTestMe FAQ

Link Description
Frequently Asked Questions Frequently Asked Questions - Using YouTestMe GetCertified Application
Retrieved from "https://wiki.youtestme.com/index.php?title=CCVA_Help_Centar&oldid=1978"