Difference between revisions of "Proctorio"

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=Proctorio Customer Support Center=
 
=Proctorio Customer Support Center=
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<span style="color:red"> '''To open the Proctorio help center links you must have the proctorio extension.'''
  
 
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|| [https://www.youtube.com/watch?v=TG5w31nLVv8 YouTestMe GetCertified 10.0 - Automated Proctoring with Proctorio] || Instructions on how to enable automating proctoring service of Proctorio software, define exam settings, create a proctored test, and demonstration of test-taking process from the candidate's perspective
 
|| [https://www.youtube.com/watch?v=TG5w31nLVv8 YouTestMe GetCertified 10.0 - Automated Proctoring with Proctorio] || Instructions on how to enable automating proctoring service of Proctorio software, define exam settings, create a proctored test, and demonstration of test-taking process from the candidate's perspective
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==FAQ==
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! Link
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|| What happens if the internet is disconnected during the test?
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| If the internet interruption is short (1,2 minutes), the test will stop temporarily. The application will try to establish a connection, and if it succeeds, then the test will continue normally. The administrator will be able to see the recording both before and after the interruption. https://prnt.sc/17gq6xg
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<br />
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If the internet outage is longer, the test will be ended. The administrator will see "Disconnected" for the status of the candidate's attempt and will not be able to see the recording. https://prnt.sc/17gqc2p
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=Proctorio Documentation and Guides=
 
=Proctorio Documentation and Guides=
 
This chapter contains the instruction for using the system, provided by Proctorio.
 
This chapter contains the instruction for using the system, provided by Proctorio.
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==General Documentation==
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==General Support Articles and FAQ==
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<span style="color:red"> '''To open the Proctorio help center links you must have the proctorio extension.'''
 
{|class="wikitable"
 
{|class="wikitable"
 
! Link
 
! Link
  
 
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|| [https://proctorio.zendesk.com/hc/en-us/articles/229528448-What-are-the-RAM-requirements-for-Proctorio- What are the RAM requirements for Proctorio?]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200152190-General-FAQ General FAQ]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200162050-Troubleshooting Troubleshooting]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/202936537-Quiz-Warnings Quiz Warnings]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200444600-Accessibility Accessibility]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200183104-Proctorio-Url-Bar-Icon Proctorio URL bar icon]
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|}
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==Student Support Articles and FAQ==
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<span style="color:red"> '''To open the Proctorio help center links you must have the proctorio extension.'''
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{|class="wikitable"
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! Link
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200100749-FAQ FAQ]
 
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|| [https://proctorio.zendesk.com/hc/en-us/articles/202675940-How-is-my-privacy-protected- How is my privacy protected?]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200174260-Quiz-System-Checks Quiz System Checks]
 
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|| [https://proctorio.zendesk.com/hc/en-us/articles/202260220-How-do-I-get-started- How do I get started?]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200167234-Hardware-Troubleshooting Hardware Troubleshooting]
 
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|| [https://proctorio.zendesk.com/hc/en-us/articles/202259930-What-are-the-minimum-system-requirements-to-use-Proctorio- What are the minimum system requirements to use Proctorio?]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200892428-Hardware-Troubleshooting-Windows- Hardware Troubleshooting Windows]
 
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|| [https://proctorio.zendesk.com/hc/en-us/articles/202260300-How-can-I-receive-support- How can I receive support?]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200892438-Hardware-Troubleshooting-Mac-OS- Hardware Troubleshooting Mac OS]
 
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|| [https://proctorio.zendesk.com/hc/en-us/articles/216398177-Is-my-connection-fast-enough- Is my connection fast enough?]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200874577-Hardware-Troubleshooting-Chrome-OS Hardware Troubleshooting Chrome OS]
 
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|| [https://proctorio.zendesk.com/hc/en-us/articles/206011028-Cannot-Install-Proctorio-Extension- Cannot Install Proctorio Extension]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200958847-Hardware-Troubleshooting-Linux Hardware Troubleshooting Linux]
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200159555-Troubleshooting Troubleshooting]
 
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|| [https://proctorio.zendesk.com/hc/en-us/sections/200162050-Troubleshooting Troubleshooting]
 
 
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Latest revision as of 03:17, 2 July 2021

Proctorio Customer Support Center

To open the Proctorio help center links you must have the proctorio extension.

Proctorio Support Center - General Support https://proctorio.zendesk.com/hc/en-us/categories/200050300-General-Support
Proctorio Support Center - Administrators https://proctorio.zendesk.com/hc/en-us/categories/200045609-Administrators
Proctorio Support Center - Student-Support https://proctorio.zendesk.com/hc/en-us/categories/200043139-Student-Support

Instructions for using YouTestMe GetCertified and Proctorio

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application with Proctorio.

Link Description
YouTestMe GetCertified 10.0 - Automated Proctoring with Proctorio Instructions on how to enable automating proctoring service of Proctorio software, define exam settings, create a proctored test, and demonstration of test-taking process from the candidate's perspective

FAQ

Link
What happens if the internet is disconnected during the test? If the internet interruption is short (1,2 minutes), the test will stop temporarily. The application will try to establish a connection, and if it succeeds, then the test will continue normally. The administrator will be able to see the recording both before and after the interruption. https://prnt.sc/17gq6xg


If the internet outage is longer, the test will be ended. The administrator will see "Disconnected" for the status of the candidate's attempt and will not be able to see the recording. https://prnt.sc/17gqc2p

Proctorio Documentation and Guides

This chapter contains the instruction for using the system, provided by Proctorio.

General Support Articles and FAQ

To open the Proctorio help center links you must have the proctorio extension.

Link
General FAQ
Troubleshooting
Quiz Warnings
Accessibility
Proctorio URL bar icon

Student Support Articles and FAQ

To open the Proctorio help center links you must have the proctorio extension.

Link
FAQ
Quiz System Checks
Hardware Troubleshooting
Hardware Troubleshooting Windows
Hardware Troubleshooting Mac OS
Hardware Troubleshooting Chrome OS
Hardware Troubleshooting Linux
Troubleshooting
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