Difference between revisions of "CSDGS Help Center"
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| [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application. | | [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application. | ||
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| + | | [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified - How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password. | ||
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| [https://www.youtube.com/watch?v=q4Jbfam4Bsk YouTestMe GetCertified - How to Enable LockDown Browser] || Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process. | | [https://www.youtube.com/watch?v=q4Jbfam4Bsk YouTestMe GetCertified - How to Enable LockDown Browser] || Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process. | ||
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| [https://www.youtestme.com/kb/how-to-use-notes-during-the-test-taking-process/ How to use notes during the test-taking process] | | [https://www.youtestme.com/kb/how-to-use-notes-during-the-test-taking-process/ How to use notes during the test-taking process] | ||
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|[https://www.youtestme.com/kb/how-to-add-an-attachment-to-the-essay-questions-during-the-test-taking-process/ How to add an attachment to essay questions during test-taking process] | |[https://www.youtestme.com/kb/how-to-add-an-attachment-to-the-essay-questions-during-the-test-taking-process/ How to add an attachment to essay questions during test-taking process] | ||
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|[https://www.youtestme.com/kb/how-to-prevent-a-candidate-from-seeing-test-results-before-the-managers-approval/ How to prevent a candidate from seeing test results before the manager’s approval] | |[https://www.youtestme.com/kb/how-to-prevent-a-candidate-from-seeing-test-results-before-the-managers-approval/ How to prevent a candidate from seeing test results before the manager’s approval] | ||
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|[https://www.youtestme.com/kb/personal-report-settings/ How to customize personal report settings] | |[https://www.youtestme.com/kb/personal-report-settings/ How to customize personal report settings] | ||
|| Instructions on how to How to customize personal report settings. | || Instructions on how to How to customize personal report settings. | ||
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| + | | [https://www.youtube.com/watch?v=EsgPVk0wBpE YouTestMe GetCertified - How to Randomize Questions & Answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. | ||
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| + | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf YouTestMe GetCertified - Question Groups] | ||
| + | || Step-by-step instructions on how to create a question group. | ||
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| [https://www.youtube.com/watch?v=3Q11GFd8jAs YouTestMe GetCertified - Importing Questions with Excel Template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. | | [https://www.youtube.com/watch?v=3Q11GFd8jAs YouTestMe GetCertified - Importing Questions with Excel Template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. | ||
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|[https://www.youtestme.com/kb/how-to-export-list-of-questions-with-answers-from-question-pool/ How to export list of questions with answers from question pool] | |[https://www.youtestme.com/kb/how-to-export-list-of-questions-with-answers-from-question-pool/ How to export list of questions with answers from question pool] | ||
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| [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | | [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | ||
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| [https://www.youtestme.com/kb/how-to-create-custom-question-properties/ How to create custom question properties] | | [https://www.youtestme.com/kb/how-to-create-custom-question-properties/ How to create custom question properties] | ||
|| Instructions on how to create custom question properties. | || Instructions on how to create custom question properties. | ||
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| [https://www.youtestme.com/kb/how-to-customize-applications-interface-text-2/?doing_wp_cron=1637834491.3010458946228027343750 How to customize application’s interface text] | | [https://www.youtestme.com/kb/how-to-customize-applications-interface-text-2/?doing_wp_cron=1637834491.3010458946228027343750 How to customize application’s interface text] | ||
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|[https://www.youtestme.com/kb/how-to-configure-a-test-results-notification-3/ How to configure a test results notification] | |[https://www.youtestme.com/kb/how-to-configure-a-test-results-notification-3/ How to configure a test results notification] | ||
|| Instructions on how to configure a test results notification. | || Instructions on how to configure a test results notification. | ||
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Latest revision as of 23:53, 26 November 2021
Customer Support Contact Information
| Email Address: | support@youtestme.com |
Important links
| Link to Official GetCertified instance: | https://csdgs.youtestme.com/ |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Users
| Link | Description |
|---|---|
| YouTestMe GetCertified - Roles and Permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. |
| YouTestMe GetCertified - User Groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. |
| YouTestMe GetCertified - How to create User Group Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. |
| YouTestMe GetCertified - How to bulk import users | Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once. |
| YouTestMe GetCertified - How to Change User's Status | Instructions on how to change a user’s status to active, locked, suspended, or deactivated. |
| YouTestMe GetCertified - How to Approve Registration Request | Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users. |
| YouTestMe GetCertified - How to Create Custom User Properties | Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. |
| How to enable updating user profile information before the test-taking | Step-by-step instructions on how to enable updating user profile information before the test-taking. |
| How to register when the Self-registration module is enabled | Step-by-step instructions on how to self-register into the application. |
| YouTestMe GetCertified - How to Change and Reset the Password | Step-by-step instructions on how to change and reset the personal password and change other user's password. |
Tests
| Link | Description |
|---|---|
| How to create a simple test | Step-by-step instructions on how to create a simple test without sections. |
| YouTestMe GetCertified - How to Create a Test with Sections | Step-by-step explanation on how to create a test with test sections. |
| How to create generated test | Step-by-step instructions on how to to use a test generator to create many different versions of the same test. |
| How to create a test with a demographic section | Step-by-step instructions on creating a test with a demographic section. |
| YouTestMe GetCertified - How to Enable LockDown Browser | Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process. |
| How to use notes during the test-taking process | Instructions on How to use notes during the test-taking process. |
| How to add an attachment to essay questions during test-taking process | Instructions on how to add an attachment to essay questions during the test-taking process. |
| How to prevent a candidate from seeing test results before the manager’s approval | Instructions on how to prevent a candidate from seeing test results before the manager’s approval. |
| How to show report immediately after finishing the test | Instructions on how to show report immediately after finishing the test. |
| How to show report immediately after result verification | Instructions on how to show report immediately after result verification. |
| How to show report immediately after result grading | Instructions on how to show report immediately after result grading. |
| How to customize personal report settings | Instructions on how to How to customize personal report settings. |
| YouTestMe GetCertified - How to Randomize Questions & Answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. |
| YouTestMe GetCertified - Question Groups | Step-by-step instructions on how to create a question group. |
Questions
| Link | Description |
|---|---|
| How to create a new question within a question pool | Step-by-step instructions on how to create a new question pool and add a question to the pool. |
| YouTestMe GetCertified - How to create Question Pool Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. |
| YouTestMe GetCertified - Single Choice Question | Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Multiple Choice Question | Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - True/False Question | Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Ordering Question | Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Essay Question | Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified – Open-ended Question | Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Matching Question | Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Hot Spot Question | Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Fill in the Blanks Question | Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Matrix Question | Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Branching Questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. |
| YouTestMe GetCertified - Importing Questions with Excel Template | Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. |
| How to export list of questions with answers from question pool | Instructions on how to export list of questions with answers from question pool. |
| How to import custom question properties through Excel template | Instructions on how to import custom question properties through Excel template. |
System
| Link | Description |
|---|---|
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. |
| How to configure mail server settings | Instructions on how to configure mail server settings. |
| YouTestMe GetCertified - How to Configure Notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. |
| YouTestMe GetCertified - How to Set Up Support Contact | Instructions on how to set up the procedure for contacting support from the application and customize the contact form. |
| How to create custom question properties | Instructions on how to create custom question properties. |
| How to customize application’s interface text | Instructions on how to customize application’s interface text. Note: Currently, it is only available for the English language. |
| How to use multilingual interface | Instructions on how to use multilingual interface. |
| How to store attachment in library | Instructions on how to store attachment in library. |
| How to configure a test results notification | Instructions on how to configure a test results notification. |
Reporting
| Link | Description |
|---|---|
| YouTestMe GetCertified - Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. |
| YouTestMe GetCertified - How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. |
| YouTestMe GetCertified - How to Track Login and Logout Activites | Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file. |
| How to use custom question properties in the Report Builder | Instructions on how to use custom question properties in the Report Builder. |
| How to generate a report to show number of users that have taken the test | Instructions on how to generate a report to show number of users that have taken the test. |
| How to generate a report on the test result by locations | Instructions on how to generate a report on the test result by locations. |