Difference between revisions of "Kyriba Help Center"

From YouTestMe Wiki
Jump to navigation Jump to search
(Created page with "=Customer Support Contact Information= YouTestMe is dedicated to providing comprehensive customer support services to ensure a seamless experience for both candidates and admi...")
 
 
(8 intermediate revisions by the same user not shown)
Line 1: Line 1:
 
=Customer Support Contact Information=
 
=Customer Support Contact Information=
−
YouTestMe is dedicated to providing comprehensive customer support services to ensure a seamless experience for both candidates and administrators. With a commitment to excellence, we offer around-the-clock assistance, ensuring that no matter the time, support is readily accessible.
+
As outlined in our agreement, YouTestMe shall provide technical support to Kyriba via email, Webex, or phone, with a response time of up to 8 business hours during standard business days.
 
{| class="wikitable"
 
{| class="wikitable"
−
!'''Type'''
+
 
−
!'''Description'''
 
−
!'''Contact information'''
 
−
|-
 
−
|Phone Support for Client’s Administrators
 
−
|Quick resolution of technical issues is ensured through responsive phone support.
 
−
|888 418-1718
 
 
|-
 
|-
−
|Email Address
+
||'''Email Address:'''|| support@youtestme.com
−
|Detailed requests are addressed through email, with a turnaround time of within 24 hours.||[mailto:support@youtestme.com support@youtestme.com]
 
 
|-
 
|-
−
|In-App Chat
+
|'''Contact Phone:'''
−
|Candidates can seamlessly interact with our support team while in the YouTestMe system, receiving instant assistance.
+
|888-418-1718
−
|The "Chat with Us" button is located in the up right corner. Click on it to ask a question, and a YTM agent will assist you.
 
 
|}
 
|}
−
=Environments=
 
−
{| class="wikitable"
 
−
|-
 
−
!Environment type
 
−
!Description
 
−
!Link
 
−
|-
 
−
|Production
 
−
|For official testing
 
−
|[https://siemens-healthineers.youtestme.com/ytm3/login.xhtml siemens-healthineers.youtestme.com]
 
−
|-
 
−
|Sandbox
 
−
|For checking new updates, testing the integration, and customization
 
−
|[https://siemens-healthineers-sandbox.youtestme.com/ytm2/login.xhtml siemens-healthineers-sandbox.youtestme.com]
 
−
|-
 
−
|Training
 
−
|For exploring the application and training new users on how to use it
 
−
and getting familiar with the tool different functions, to be used as
 
  
−
well for testing content creation and publishing and taking of tests.
+
=Training Offerings for Kyriba Staff=
−
|[https://siemens-healthineers-training.youtestme.com/ytm1/login.xhtml siemens-healthineers-training.youtestme.com]
+
YouTestMe offers comprehensive training sessions for Kyriba staff, designed to enhance familiarity and expertise with our platform. Each session includes a 1-hour demonstration followed by a 30-minute Q&A. Training is billed hourly at $200, with each standard session lasting 1.5 hours. Below are the training modules available:
−
|}
 
−
=API =
 
−
===Links===
 
 
{| class="wikitable"
 
{| class="wikitable"
 +
!'''Training Module'''
 +
!'''Description'''
 +
!'''Standard Duration'''
 +
!'''Cost'''
 
|-
 
|-
−
!Environment type
+
|'''Administrator Training'''
−
!API URL
+
|Overview of administrator functionalities, including managing system settings, configuring user roles, and handling application settings.
−
!API Documentation
+
|1.5 hours
 +
|$300
 
|-
 
|-
−
|Production
+
|'''Instructor Training'''
−
|https://siemens-healthineers-api.youtestme.com/service3/webapi/
+
|Guidance on creating tests, managing candidate assignments, and handling test-related workflows within the application.
−
|https://siemens-healthineers-api.youtestme.com/service3/swaggerui/dist/
+
|1.5 hours
 +
|$300
 
|-
 
|-
−
|Sandbox
+
|'''Question Pool Manager Training'''
−
|https://siemens-healthineers-sandbox-api.youtestme.com/service2/webapi/
+
|Training on question pool management, including importing questions and overseeing the question review process.
−
|https://siemens-healthineers-sandbox-api.youtestme.com/service2/swaggerui/dist/
+
|1.5 hours
 +
|$300
 
|-
 
|-
−
|Training
+
|'''Proctoring Training'''
−
|https://siemens-healthineers-training-api.youtestme.com/service1/webapi/
+
|Simulation of proctoring capabilities, covering candidate experience, AI proctoring features, and detection of violations within the proctoring system.
−
|https://siemens-healthineers-training-api.youtestme.com/service1/swaggerui/dist/
+
|1.5 hours
 +
|$300
 
|}
 
|}
−
===Tutorials===
+
 
−
{| class="wikitable"
+
=Important links=
−
|-
+
 
−
!Link
+
{|class="wikitable"
 +
|'''Link to Official GetCertified instance:'''
 +
|[https://kyriba.youtestme.com/ kyriba.youtestme.com]
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-use-youtestme-getcertified-rest-api/ How to use YouTestMe GetCertified REST API]
+
|'''YouTestMe Knowledge Base:'''
 +
|https://www.youtestme.com/support-and-faq/
 
|-
 
|-
−
|[https://owncloud.youtestme.com/owncloud/s/cLNS8mbsJGKCy3D Exploring the YouTestMe API with Swagger UI]
+
|'''YouTestMe Feature Videos:'''
−
|-
+
|https://www.youtestme.com/feature-videos-version-12-0/
−
|[https://owncloud.youtestme.com/owncloud/s/bVOHC9G5xhGE3hH How to import YouTestMe OpenAPI schema into Postman]
 
−
|-
 
−
|[https://owncloud.youtestme.com/owncloud/s/GSVQk8urOUHhUuq Explanation of the webhooks and how to use them]
 
 
|}
 
|}
−
=Standard Instructions for using YouTestMe GetCertified=
+
 
−
This chapter contains instructional documents and videos on how to use YouTestMe GetCertified application.
+
=Instructions for using YouTestMe GetCertified=
 +
 
 +
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
 
{| class="wikitable"
 
{| class="wikitable"
 
|+
 
|+
Line 80: Line 61:
 
|-
 
|-
 
|[https://www.youtube.com/watch?v=ogpBNvOaMGU Getting Started with YouTestMe GetCertified]
 
|[https://www.youtube.com/watch?v=ogpBNvOaMGU Getting Started with YouTestMe GetCertified]
−
|An overview of the main modules in YouTestMe GetCertified, an online platform for knowledge examination, training, and certification.
+
|This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
−
|-
+
recommendations for the best use cases, enabling you to easily organize the whole testing process.  
−
|[https://www.youtestme.com/support-and-faq/ YouTestMe Knowledge Base]
 
−
|The YouTestMe Knowledge Base is an extensive resource hub where users can find detailed documentation, troubleshooting guides, and FAQs to effectively use the YouTestMe system. It includes step-by-step tutorials, tips for optimizing system performance, and advice for resolving common issues. This platform is ideal for both new and experienced users seeking to deepen their understanding of the YouTestMe features and functionalities.
 
 
|}
 
|}
 +
 
===Users===
 
===Users===
−
{| class="wikitable"
+
 
−
!Link
+
{|class="wikitable"
−
!Description
+
! Link
 +
! Description
 
|-
 
|-
 
|-
 
|-
−
|[https://www.youtube.com/watch?v=lIzKI_qed6E How to Assign Default User Roles and Create New Custom Roles]||In this article, you’ll learn about the default user roles in the system, how to assign them to users, and how to create custom roles tailored to your needs. User roles function as permission labels, defining what users can do in the application and granting them different levels of access and authorization.
+
| [https://www.youtube.com/watch?v=lIzKI_qed6E How to Assign Default User Roles and Create New Custom Roles] || Explanation of the roles and permissions, default system roles with their different levels of access, and step-by-step instructions on creating a new role with custom permissions.
 
|-
 
|-
−
|[https://www.youtube.com/watch?v=XriBikt5Nms User groups]||A quick overview of User Groups module and instructions on how to organize users into groups.
+
| [https://www.youtestme.com/kb/how-to-manually-create-a-user/ How to Manually Create a User]  
 +
| This article outlines the steps for manually adding a new user, customizing the account settings, and communicating the account creation to them.
 
|-
 
|-
−
|[https://www.youtube.com/watch?v=XV9DFP7-GZU How to assign a manager to a user group]||Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
+
| [https://www.youtube.com/watch?v=2PN0Uu5DFRo How to bulk import users]  
−
|-
+
| Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
−
|[https://www.youtube.com/watch?v=2PN0Uu5DFRo How to bulk import users]||Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 
−
|-
 
−
|[https://www.youtestme.com/kb/how-to-change-users-information/ How to change users’ information]
 
−
|This article explains how to change users’ personal information. Users with administrator roles can edit any user’s personal information within the system.
 
−
|-
 
−
|[https://www.youtestme.com/kb/how-to-change-the-welcome-page-based-on-user-roles/ How to Change the Welcome Page Based on User Roles]
 
−
|YouTestMe offers users the capability to customize the welcome page displayed for each user role upon logging in.
 
−
This article explains how to change the landing page for users based on their roles in the system. For more details, please watch our [https://www.youtube.com/watch?v=ZSqmmbjACMg video] covering this topic.
 
−
|-
 
−
|[https://www.youtestme.com/kb/how-to-create-a-question-creator-security-role/ How to Create a Question Creator Security Role]
 
−
|This article provides a step-by-step guide on creating a Question Creator security role within the application. This role will possess permissions to create and manage question pools and access, create, and manage questions.
 
 
|-
 
|-
 
|}
 
|}
 +
 
===Tests===
 
===Tests===
−
{| class="wikitable"
+
{|class="wikitable"
−
!Link
+
! Link
−
!Description
+
! Description
−
|-
 
−
|[https://www.youtestme.com/kb/how-to-generate-tests-based-on-question-categories/ How to Generate Tests Based on Question Categories]
 
−
|This article explains how to generate tests based on question categories you previously created and assigned to the test questions.
 
 
|-
 
|-
 
|[https://www.youtestme.com/kb/how-to-create-a-simple-test-without-sections/ How to Create a Simple Test without Sections]
 
|[https://www.youtestme.com/kb/how-to-create-a-simple-test-without-sections/ How to Create a Simple Test without Sections]
 
|This article explains how to create a simple test without sections and assign candidates.
 
|This article explains how to create a simple test without sections and assign candidates.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-configure-test-retake-attempts/ How to Configure Test Retake Attempts]
+
| [https://www.youtube.com/watch?v=6H_cvC0Zb9o The Sixth Step of the Test Wizard (Certificates)]
−
|This article provides a comprehensive guide on how to enable test retakes, set the time required between attempts, and establish a maximum number of test retake attempts. Whether you’re creating a new test or modifying existing ones, this article will walk you through the process step by step.
+
| A walkthrough of the sixth step of the test wizard, the certificate step.
 +
|-
 +
|  [https://www.youtestme.com/kb/test-generator-create-different-versions-od-the-test/ How to create a generated test] || Step-by-step instructions on how to use a test generator to create many different versions of the same test.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-define-grading-scales-and-passing-marks/ How to define grading scales and passing marks]||Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
+
| [https://www.youtestme.com/kb/how-to-define-grading-scales-and-passing-marks/ How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-set-up-report-content-2/ How to set up report content]
+
| [https://www.youtestme.com/kb/how-to-set-up-report-content-2/ How to set up report content]
−
||Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
+
|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 
|-
 
|-
−
|How to Take a Test
+
|[https://www.youtube.com/watch?v=URNq6h43IaI How to create testing session]
−
|This page will explain test-taking process from a student’s perspective.
+
|A walkthrough of the testing centers' testing session details page.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-schedule-a-testing-session/ How to Schedule a Testing Session]
+
|[https://www.youtestme.com/kb/how-to-create-a-test-with-attachments/ How to Create a Test with Attachments]
−
|This article explains the process of creating a customized testing session and manually adding students to it. By following these steps, you can assign a test tailored to your specific requirements to the relevant candidates.
+
|This article focuses on creating a test with attachments and importing questions containing attachments.  
 
|-
 
|-
 
|}
 
|}
 +
 
===Questions===
 
===Questions===
−
{| class="wikitable"
+
{|class="wikitable"
−
!Link
+
! Link
−
!Description
+
! Description
 +
|-
 +
|  [https://www.youtestme.com/kb/how-to-create-and-store-questions-in-question-pools/ How to create a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-create-and-store-questions-in-question-pools/ How to Create and Use Question Pools]
+
| [https://www.youtestme.com/kb/how-to-bulk-import-to-the-question-pool-using-excel-template/ Importing questions through an Excel template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
−
|This article provides a guide on creating and organizing questions into question pools. A question pool, or question bank, is a collection of questions that facilitates the convenient and efficient addition of questions into one or more tests simultaneously. These pools can be structured hierarchically, allowing users to create multiple sub-pools, with the questions from sub-pools also visible in the main pool.
 
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-bulk-import-to-the-question-pool-using-excel-template/ Importing questions through an Excel template]
+
|[https://www.youtestme.com/kb/how-to-track-question-statistics/ How to track question statistics]
−
|Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
+
|Instructions on how to access and examine statistics on questions in the selected question pool.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-create-and-store-questions-in-question-pools/ How to create a question pool]||Step-by-step instructions on how to create a new question pool and add a question to the pool.
+
| [https://www.youtestme.com/kb/the-difference-between-single-choice-and-multiple-choice-questions/ Single choice vs multiple choice questions] || Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
 
|-
 
|-
−
|[https://www.youtube.com/watch?v=rARrdzArZ2o Question Categories]
+
| [https://www.youtestme.com/kb/how-to-use-the-question-and-answer-randomization-option/ How to randomize questions & answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
−
|A walkthrough of the question categories tab of the custom properties page.
 
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-generate-tests-based-on-question-categories/#1-toc-title Adding values in questions for the defined categories]
+
|[https://www.youtestme.com/kb/how-to-change-the-dynamic-text-elements-within-the-test-and-section-instructions-dialogs/ How to Change the Dynamic Text Elements Within the Test and Section Instructions Dialogs]
−
|How to add categories to the questions.
+
|This article explains how to update dynamic text in the Test and Section Instructions dialogs. Adjusting these elements lets you customize instructions to meet your test’s specific needs.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-filter-questions-in-question-pools/ Question tags]
+
|[https://www.youtestme.com/kb/how-to-add-translations-to-questions/ How to Add Translations to Questions]
−
|This article explains how to create question tags, add them to questions, and filter questions in pools by the tags they contain.
+
|This article explains how to add translation to already existing or newly created questions.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-track-question-statistics/ How to track question statistics]
+
|[https://www.youtestme.com/kb/how-to-create-questions-attachments/ How to Create Questions Attachments]
−
|Instructions on how to access and examine statistics on questions in the selected question pool.
+
|This article explains how to add attachments to existing questions in the question pool.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/the-difference-between-single-choice-and-multiple-choice-questions/ Single choice vs multiple choice questions]||Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
+
|}
 +
 
 +
===System===
 +
{|class="wikitable"
 +
! Link
 +
! Description
 +
 
 +
 
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-create-branching-questions/ How to Create Branching Questions]
+
| [https://www.youtestme.com/kb/how-to-white-label-application/ How to white label the application] || Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link.
−
|Step-by-step instructions on how to create branching questions including single choice questions, multiple choice branching and true/false branching.
 
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-use-the-question-and-answer-randomization-option/ How to randomize questions & answers]||Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
+
| [https://www.youtestme.com/kb/how-to-configure-email-and-application-notifications/ How to configure notifications]
 +
|| Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-import-questions-with-more-category-values-via-excel-2/ How to Import Questions with More Category Values via Excel]||This article explains how to import questions (with additional category values) into the question pool using an Excel template.
+
|}
 +
 
 +
=== Certification ===
 +
{| class="wikitable"
 +
! Link
 +
! Description
 
|-
 
|-
 +
|[https://www.youtestme.com/kb/how-to-create-and-manage-certificates-2/ How to Create and Manage Certificates]
 +
|YouTestMe provides users with the ability to generate certified tests, allowing candidates to receive certificates upon completing assignments. This article comprehensively explains how to create, integrate, and manage user access to certificates.
 
|}
 
|}
−
===System===
+
 
 +
=== Proctoring and Browser Lockdown ===
 
{| class="wikitable"
 
{| class="wikitable"
−
!Link
+
! Link
−
!Description
+
! Description
 
|-
 
|-
−
|[https://youtestme.com/kb/how-to-change-application-theme-and-branding-2/ How to Change Application Theme and Branding]
+
|[https://www.youtestme.com/kb/how-to-organize-a-secure-test-using-the-lockdown-browser-and-test-generator/ How to Organize a Secure Test Using the Lockdown Browser]
−
|This article will explain how to change the application theme, the login page appearance, the logo, and the favicon.
+
|This article aims to provide a comprehensive guide for organizing a test using the lockdown browser, which prevents unauthorized actions and violations during the test.
 
|-
 
|-
−
|Building an Effective Test Library for Your Website with YouTestMe
+
|[https://www.youtestme.com/kb/how-to-take-a-proctored-test/ How to Take a Proctored Test]
−
|If you’re looking to create a comprehensive test library for your organization, YouTestMe provides an excellent example of what can be achieved.
+
|This article will explain how to take a proctored test from candidate's perspective.
 
|-
 
|-
−
|[https://www.youtestme.com/kb/how-to-enable-disable-accessibility-mode/ How to Enable/Disable Accessibility Mode]
+
| [https://www.youtestme.com/kb/record-review-process/ Record & Review Process]
−
|This article will explain how to turn the accessibility mode on/off in GetCertified.
+
|| This article will introduce you to the Record&Review process, where the system records the candidate during the whole test-taking process by flagging suspicious parts of the recording.
 
|-
 
|-
 +
|[https://www.youtestme.com/equipment-check-process/ Equipment check components]
 +
|Components such as the browser, network connectivity, camera, microphone, and screen undergo thorough verification to guarantee seamless operation.
 
|}
 
|}
−
===Reporting===
+
 
 +
=== Reporting ===
 
{| class="wikitable"
 
{| class="wikitable"
−
!Link
+
! Link
−
!Description
+
! Description
 
|-
 
|-
 
|[https://www.youtube.com/watch?v=i9ooiJ66M8k Reports overview]
 
|[https://www.youtube.com/watch?v=i9ooiJ66M8k Reports overview]
Line 198: Line 188:
 
|-
 
|-
 
|[https://www.youtube.com/watch?v=hs1FS25UjcQ Report builder]
 
|[https://www.youtube.com/watch?v=hs1FS25UjcQ Report builder]
−
||Instructions on how to obtain a detailed insight into tes statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
+
|| Instructions on how to obtain a detailed insight into tes statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
 
|-
 
|-
 
|[https://www.youtestme.com/kb/how-to-schedule-reports/ How to schedule reports]
 
|[https://www.youtestme.com/kb/how-to-schedule-reports/ How to schedule reports]
−
||Step-by-step instructions on how to schedule automated report sending by email at specified times.
+
|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
|-
 
|-
 
|[https://www.youtube.com/watch?v=SqcawOIeh08&list=PLNr69myqMnd8RxloaP4h13K25cZcJepxT&index=5 Question Pools Statistics]
 
|[https://www.youtube.com/watch?v=SqcawOIeh08&list=PLNr69myqMnd8RxloaP4h13K25cZcJepxT&index=5 Question Pools Statistics]
Line 208: Line 198:
 
|[https://www.youtube.com/watch?v=m5uVygXH_Nw Favorite Reports]
 
|[https://www.youtube.com/watch?v=m5uVygXH_Nw Favorite Reports]
 
|A walkthrough of the favorite reports page of the reporting module.
 
|A walkthrough of the favorite reports page of the reporting module.
−
|-
 
−
|}
 
−
 
−
= Integration =
 
−
'''NOTE''': Please use the following environment for the user acceptance testing (UAT): [https://siemens-healthineers-sandbox.youtestme.com/ytm2/login.xhtml siemens-healthineers-sandbox.youtestme.com]
 
−
{| class="wikitable"
 
−
|+
 
−
!Requirement
 
−
!Instructions
 
−
|-
 
−
|Explain the test settings required for the integration and explain the first integration approach. It also covers the API authorization, user, and authorization creation.
 
−
|[https://nextcloud.youtestme.com/index.php/s/TNRoXCedAxTxEBM Video]
 
−
|-
 
−
|It covers the creation and redirection of SSO links to YouTestMe, the registration of webhooks, and the sending of results back to LMS. Additionally, it explains the second integration approach and highlights the differences between the two approaches.
 
−
|[https://nextcloud.youtestme.com/index.php/s/6YPw4HXDT7JxP3T Video]
 
−
|}
 
−
 
−
= Third-party licenses list =
 
−
{| class="wikitable"
 
−
!Link
 
−
!Status
 
−
!Due date
 
−
|-
 
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice for YouTestMe GetCertified]
 
−
|Complete
 
−
|August 1, 2024
 
−
|-
 
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice]
 
−
|Complete
 
−
|October 1, 2024
 
−
|}
 
−
 
−
= YouTestMe Development Dependency Check Vulnerabilities Procedure =
 
−
{| class="wikitable"
 
−
!Link
 
−
!Desription
 
−
|-
 
−
|[https://wiki2.youtestme.com/youtestme/youtestmedoc/Procedures/Development%20Procedures/Handling%20Dependency%20Check%20Vulnerabilities%20Procedure/Procedure%20for%20Handling%20Dependency%20Check%20Vulnerabilities.pdf Handling Dependency Check Vulnerabilities Procedure]
 
−
|This document provides guidelines and procedures for identifying, prioritizing, suppressing, and resolving vulnerabilities in dependencies detected by the OWASP Dependency-Check Maven plugin.
 
−
|}
 
−
= New release - October 1st =
 
−
{| class="wikitable"
 
−
!Link
 
−
!Desription
 
−
|-
 
−
|[https://wiki2.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/Siemens/2024-10-01%20-%20What's%20new%20in%2014.0.pdf What's new]
 
−
|This document outlines the key infrastructure changes, newly introduced features, improvements to existing functionalities, and bug fixes included in the 14.0 release. It provides a comprehensive overview of updates designed to enhance system performance, expand functionality, and address known issues, ensuring a more robust and user-friendly experience
 
−
|}
 
−
 
−
= Siemens Healthineers Training Session Recordings =
 
−
This chapter contains recordings from three training sessions conducted for Siemens Healthineers staff. The sessions cover the administrator role, the question pool process, and test creation. Each recording includes detailed explanations and practical demonstrations of the respective topics. Please refer to the table below for access to the recordings and additional information.
 
−
{| class="wikitable"
 
−
!Link
 
−
!Desription
 
−
|-
 
−
|[https://nextcloud.youtestme.com/index.php/s/34Ys9GCgfYEb2J3 Administrator Role Training]
 
−
|This session provides an in-depth overview of the administrator role within the platform, including user management, system configurations, and permissions
 
−
|-
 
−
|[https://nextcloud.youtestme.com/index.php/s/eCXfJ2EHZyrXgN8 Question Pool Process Training]
 
−
|A comprehensive guide to managing question pools, from creation to review, covering best practices for maintaining question quality and organization.
 
−
|-
 
−
|[https://nextcloud.youtestme.com/index.php/s/dL5DAdNtNdtNfB5 Test Creation Process Training]
 
−
|This training session focuses on creating and configuring tests, including setting test parameters, adding questions, and managing test attempts.
 
 
|}
 
|}

Latest revision as of 21:18, 1 November 2024

Customer Support Contact Information

As outlined in our agreement, YouTestMe shall provide technical support to Kyriba via email, Webex, or phone, with a response time of up to 8 business hours during standard business days.

Email Address: support@youtestme.com
Contact Phone: 888-418-1718

Training Offerings for Kyriba Staff

YouTestMe offers comprehensive training sessions for Kyriba staff, designed to enhance familiarity and expertise with our platform. Each session includes a 1-hour demonstration followed by a 30-minute Q&A. Training is billed hourly at $200, with each standard session lasting 1.5 hours. Below are the training modules available:

Training Module Description Standard Duration Cost
Administrator Training Overview of administrator functionalities, including managing system settings, configuring user roles, and handling application settings. 1.5 hours $300
Instructor Training Guidance on creating tests, managing candidate assignments, and handling test-related workflows within the application. 1.5 hours $300
Question Pool Manager Training Training on question pool management, including importing questions and overseeing the question review process. 1.5 hours $300
Proctoring Training Simulation of proctoring capabilities, covering candidate experience, AI proctoring features, and detection of violations within the proctoring system. 1.5 hours $300

Important links

Link to Official GetCertified instance: kyriba.youtestme.com
YouTestMe Knowledge Base: https://www.youtestme.com/support-and-faq/
YouTestMe Feature Videos: https://www.youtestme.com/feature-videos-version-12-0/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Link Description
Getting Started with YouTestMe GetCertified This document aims to provide the complete guide to getting started with YouTestMe GetCertified and

recommendations for the best use cases, enabling you to easily organize the whole testing process.

Users

Link Description
How to Assign Default User Roles and Create New Custom Roles Explanation of the roles and permissions, default system roles with their different levels of access, and step-by-step instructions on creating a new role with custom permissions.
How to Manually Create a User This article outlines the steps for manually adding a new user, customizing the account settings, and communicating the account creation to them.
How to bulk import users Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.

Tests

Link Description
How to Create a Simple Test without Sections This article explains how to create a simple test without sections and assign candidates.
The Sixth Step of the Test Wizard (Certificates) A walkthrough of the sixth step of the test wizard, the certificate step.
How to create a generated test Step-by-step instructions on how to use a test generator to create many different versions of the same test.
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
How to create testing session A walkthrough of the testing centers' testing session details page.
How to Create a Test with Attachments This article focuses on creating a test with attachments and importing questions containing attachments.

Questions

Link Description
How to create a question pool Step-by-step instructions on how to create a new question pool and add a question to the pool.
Importing questions through an Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to track question statistics Instructions on how to access and examine statistics on questions in the selected question pool.
Single choice vs multiple choice questions Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
How to randomize questions & answers Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
How to Change the Dynamic Text Elements Within the Test and Section Instructions Dialogs This article explains how to update dynamic text in the Test and Section Instructions dialogs. Adjusting these elements lets you customize instructions to meet your test’s specific needs.
How to Add Translations to Questions This article explains how to add translation to already existing or newly created questions.
How to Create Questions Attachments This article explains how to add attachments to existing questions in the question pool.

System

Link Description


How to white label the application Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link.
How to configure notifications Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.

Certification

Link Description
How to Create and Manage Certificates YouTestMe provides users with the ability to generate certified tests, allowing candidates to receive certificates upon completing assignments. This article comprehensively explains how to create, integrate, and manage user access to certificates.

Proctoring and Browser Lockdown

Link Description
How to Organize a Secure Test Using the Lockdown Browser This article aims to provide a comprehensive guide for organizing a test using the lockdown browser, which prevents unauthorized actions and violations during the test.
How to Take a Proctored Test This article will explain how to take a proctored test from candidate's perspective.
Record & Review Process This article will introduce you to the Record&Review process, where the system records the candidate during the whole test-taking process by flagging suspicious parts of the recording.
Equipment check components Components such as the browser, network connectivity, camera, microphone, and screen undergo thorough verification to guarantee seamless operation.

Reporting

Link Description
Reports overview Short video on how to manage test reports.
How to access and use predefined reports Instructions on how to access and use predefined reports to see organized and aggregated information from the database.
Report builder Instructions on how to obtain a detailed insight into tes statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to schedule reports Step-by-step instructions on how to schedule automated report sending by email at specified times.
Question Pools Statistics Detailed instructions on candidate's performance on question pool.
Favorite Reports A walkthrough of the favorite reports page of the reporting module.
Retrieved from "https://wiki.youtestme.com/index.php?title=Kyriba_Help_Center&oldid=5129"