Difference between revisions of "CCVA Help Center"
Jump to navigation
Jump to search
| Line 19: | Line 19: | ||
* During the second week of March (Monday - Friday) (for the April Exam) | * During the second week of March (Monday - Friday) (for the April Exam) | ||
* During the second week of September (Monday - Friday) (for the October Exam) | * During the second week of September (Monday - Friday) (for the October Exam) | ||
| − | * September 14-25 | + | * Spring - March 14-25 |
| + | * Fall - September 14-25 | ||
|| | || | ||
* 12:00 Noon to 8:00 p.m. Central Time | * 12:00 Noon to 8:00 p.m. Central Time | ||
Revision as of 16:46, 19 August 2020
Customer Support Contact Information
| Phone: | +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107 |
| Email Address: | ccva-support@youtestme.com |
Important Informations
| Dates when I can take the test | Hours when I can take the test | Support Response Time | |
|---|---|---|---|
| CVA Trial Test |
|
|
As soon as possible, within 8 hours or less |
| CVA Exam | April 1-14 exam window OR October 1-14 exam window (weekdays or weekends) |
|
Immediate response during the stated hours |
Important links
| Link to Official GetCertified instance: | https://ccva.youtestme.com/login.xhtml |
| Use the following link to test your equipment (camera, microphone, internet, computer) | https://proctoredu.com/check |
Test Taking Guide for Candidates
| Link | Description |
|---|---|
| CVA Test Taking Guide for First-Time Test Takers | This document represents a guide to the payment and test-taking process for Firs-Time Test takers in the YouTestMe GetCertified platform with the Proctoring option turned on. |
| CVA Test Taking Guide for Candidates Re-taking the Test | This document represents a guide to the payment and test-taking process for candidates Re-taking Test in the YouTestMe GetCertified platform with the Proctoring option turned on. |
| Test-taking with remote proctoring | YouTube video explanation on how to start a proctored test and complete equipment check |
YouTestMe FAQ
| Link | Description |
|---|---|
| Frequently Asked Questions | Frequently Asked Questions - Using YouTestMe GetCertified Application |