SMEI

Customer Support Contact Information

Email Address:

support@youtestme.com

Important links

Link to Official GetCertified instance:

https://smei.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link	Description
Roles and permissions	Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
YouTestMe GetCertified - User Groups	A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
YouTestMe GetCertified - How to create User Group Manager	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified - How to Assign User Groups to a Testing Session	Step-by-step instructions on creating a testing session for your test, and assigning a user group to the testing session.

Tests

Link	Description
How to create a simple test	Step-by-step instructions on how to create a simple test without sections.
How to create generated test	Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
How to allow test retakes	Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
How to create a survey	Step-by-step instructions on how to create surveys.

Questions

Link	Description
Question pools	Question pools represent a collection of stored questions for repeated use and usually refer to the specific subject area. In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified.
How to create a new question within a question pool	Step-by-step instructions on how to create a new question pool and add a question to the pool.
How to create a question pool manager security role	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
How to create a single choice question	Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a multiple choice question	Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create matching questions	Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
How to import questions with Excel template	Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to randomize questions and answers	Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.

System

Link	Description
White labeling	Instructions on how to change the application theme, the appearance of the login page, logo, and favicon.
How to change application theme and branding	Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings	Instructions on how to configure mail server settings.
How to set up support contact	Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link	Description
Report Builder	Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to display a basic report	Instructions on how to access, navigate between, and examine predefined reports in the system.
How to schedule reports	Step-by-step instructions on how to schedule automated report sending by email at specified times.
Show results on manager's approval	Step-by-step instructions on how to hide results from candidates before manager approval