FPSC Help Center

Customer Support Contact Information

Email Address:

support@youtestme.com

Important links

Link to Official GetCertified instance:

https://fpsc.youtestme.com

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Old Version	New Version	Description
YouTestMe GetCertified 10.0 - Roles and Permissions	Video	Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
YouTestMe GetCertified 10.0 - User Groups	Video	A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
YouTestMe GetCertified 10.0 - How to create User Group Manager	Video	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified 10.0 - How to bulk import users	Video	Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
YouTestMe GetCertified 10.0 - How to Change User's Status	Video	Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
YouTestMe GetCertified 10.0 - How to Approve Registration Request	Video	Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
YouTestMe GetCertified 10.0 - How to Create Custom User Properties	Video	Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
How to enable updating user profile information before the test-taking	Video	Step-by-step instructions on how to enable updating user profile information before the test-taking.
How to register when the Self-registration module is enabled	Video	Step-by-step instructions on how to self-register into the application.
How to assign default user roles and create new custom roles	Video	Step-by-step instructions on how to assign default user roles and create new custom roles based on permissions.

Tests

Old Version	New Version	Description
How to create a simple test	Video	Step-by-step instructions on how to create a simple test without sections.
YouTestMe GetCertified 10.0 - How to Create a Test with Sections	Video	Step-by-step explanation on how to create a test with test sections.
How to define grading scales and passing marks	Video	Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to create generated test	Video	Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
YouTestMe GetCertified 10.0 - How to Enable LockDown Browser	Video	Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
YouTestMe GetCertified 10.0 - How to Allow Test Retakes	Video	Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
YouTestMe GetCertified 10.0 - How to Set Up Report Content	Video	Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
How to prevent a candidate from seeing test results before the manager’s approval	Article	Instructions on how to prevent a candidate from seeing test results until the test manager approves them.
How to reset a test attempt for a candidate	Article	Instructions on how to reset a test attempt for a candidate - after the instructor's approval, the candidate will have the opportunity to take the same test again.
YouTestMe GetCertified 10.3 - Multilingual Tests	Video	Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language.
YouTestMe GetCertified 10.0 - Automated Proctoring with Proctorio		Instructions on how to enable automating proctoring service of Proctorio software, define exam settings, create a proctored test, and demonstration of test-taking process from the candidate's perspective.
YouTestMe GetCertified 10.3 - How to Manually Grade Test	Video	Instructions on how to grade tests that contain essay questions, questions with scoring method "manual grading", and optionally change points that are automatically assigned
How to show report immediately after finishing the test	Article	This article explains how to show a report to a candidate immediately after finishing the test, including the cases when the questions require manual grading.
How to export personal report as PDF	Article	This article represents a guide on exporting the personal reports as PDFs from the administrator and candidate perspectives.

Training Courses

Old Version	New Version	Description
How to create a training course with existing and ad-hoc tests	Video	Step-by-step instructions on how to create a training course with existing and ad-hoc tests.
How to assign training course manager	Video	Instructions on how to assign a manager to a training course. A training course manager can add training course materials, add steps, assign tests, or add ad-hoc tests to the training course. Also, he has permission to assign candidates and managers of a training course as well.
How to add an attachment to the training course step	Article	Step-by-step instructions on how to add different attachment types to the training course step.
How to assign candidates to a training course	Article	Step-by-step instructions on how to assign candidates to a training course. It is possible to assign candidates from all users or a specific user group.

Questions

Old Version	New Version	Description
How to create a new question within a question pool	Video	Step-by-step instructions on how to create a new question pool and add a question to the pool.
YouTestMe GetCertified 10.0 - How to create Question Pool Manager	Video	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
YouTestMe GetCertified 10.0 - Single Choice Question	Video	Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Multiple Choice Question	Video	Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - True/False Question	Video	Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Ordering Question	Video	Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Essay Question	Video	Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 – Open-ended Question	Video	Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Matching Question	Video	Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Hot Spot Question	Article	Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Fill in the Blanks Question	Article	Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Matrix Question	Article	Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified 10.0 - Branching Questions	Video	Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
YouTestMe GetCertified 10.0 - Importing Questions with Excel Template	Video	Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
YouTestMe GetCertified 10.0 - How to Randomize Questions & Answers	Video	Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
YouTestMe GetCertified - Rules for question editing	Article	This article explains the rules for question editing – how to edit questions in tests but not lose connection with question pools.

System

Old Version	New Version	Description
YouTestMe GetCertified 10.0 - How to Change and Reset the Password	Video	Step-by-step instructions on how to change and reset the personal password and change other user's password.
How to change application theme and branding	Video	Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings	Article	Instructions on how to configure mail server settings.
YouTestMe GetCertified 10.0 - How to Configure Notifications	Article	Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
YouTestMe GetCertified 10.2 - How to Set Up Support Contact	Article	Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Old Version	New Version	Description
YouTestMe GetCertified 10.2 - Reports Overview	Video	A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones
YouTestMe GetCertified 10.0 - Report Builder	Video	Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
YouTestMe GetCertified 10.0 - How to Schedule Reports	Video	Step-by-step instructions on how to schedule automated report sending by email at specified times.
YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites	Video	Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel files.

Integrations

Old Version	New Version	Description
How to integrate YouTestMe GetCertified with your LMS	Article	Instructions on how to integrate YouTestMe GetCertified with your LMS.
How to setup Zapier integration with GetCertified and create Zaps	Article	Explanation of the process of Zapier integration setup with GetCertified, and instructions on how users can create a Zap.
Communication with LRS via xAPI	Article	Step by step instructions on how to set up integration with any Learning Record Store (LRS) to transfer data from YouTestMe GetCertified.
API Development Portal	n/a	This documentation provides you with GetCertified REST API endpoint requirements, sample JSON, request parameters, and response content.

Downloading Personal Report as PDF via API

Old Version	New Version	Description
Downloading personal report as PDF via API	n/a	Instructions on how to download the personal report as PDF via API.