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| − | =Customer Support Contact Information=
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| − | || '''Email Address:''' || support@youtestme.com
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| − |
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| − | =Important links=
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| − | {|class="wikitable"
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| − | || '''Link to Official GetCertified instance:'''
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| − | |https://context.youtestme.com/
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| − | |}
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| − | =Instructions for using YouTestMe GetCertified=
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| − | This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
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| − | !Link
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| − | !Description
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| − | |[{{SERVER}}/youtestme/youtestmedoc/Procedures/Support%20Procedures/Getting%20Started%20with%20YouTestMe%20GetCertified.pdf Getting Started with YouTestMe GetCertified]
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| − | |This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
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| − | recommendations for the best use cases, enabling you to easily organize the whole testing process.
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| − | |}
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| − | ===Users===
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| − | {|class="wikitable"
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| − | ! Link
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| − | ! Description
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| − | | [https://www.youtube.com/watch?v=Dk0oag64fUA Roles and permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step-by-step instructions on creating a new role with custom permissions.
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| − | | [https://www.youtube.com/watch?v=ynNrb3SXFIg User groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
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| − | | [https://www.youtube.com/watch?v=LiaxQJ5n3xg How to assign a manager to a user group] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
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| − | | [https://www.youtestme.com/kb/how-to-bulk-import-users-via-excel-template/ How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
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| − | |}
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| − | ===Tests===
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| − | {|class="wikitable"
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| − | ! Link
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| − | ! Description
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| − | | [https://www.youtestme.com/kb/how-to-create-test-with-sections/ How to create a test with sections] || Step-by-step explanation on how to create a test with test sections.
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| − | | [https://www.youtestme.com/kb/test-generator-create-different-versions-od-the-test/ How to create a generated test] || Step-by-step instructions on how to use a test generator to create many different versions of the same test.
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| − | | [https://www.youtestme.com/kb/how-to-define-grading-scales-and-passing-marks/ How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
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| − | | [https://www.youtube.com/watch?v=4BwoIjuzQAM Automated proctoring] || Step-by-step instructions on how to enable automated proctoring mode.
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| − | | [https://www.youtube.com/watch?v=kOMubvZMqIY Student's perspective of the test-taking process with automated proctoring] || Step-by-step instructions on how to take a test with Automated Proctoring.
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| − | | [https://www.youtestme.com/kb/how-to-set-up-report-content-2/ How to set up report content]
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| − | || Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
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| − | |}
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| − | ===Questions===
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| − | {|class="wikitable"
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| − | ! Link
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| − | ! Description
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| − | | [https://www.youtestme.com/kb/how-to-create-and-store-questions-in-question-pools/ How to create a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
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| − | | [https://www.youtestme.com/kb/how-to-bulk-import-to-the-question-pool-using-excel-template/ Importing questions through an Excel template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
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| − | |[https://www.youtestme.com/kb/how-to-track-question-statistics/ How to track question statistics]
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| − | |Instructions on how to access and examine statistics on questions in the selected question pool.
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| − | |[https://www.youtube.com/watch?v=SxBYK5u-nYM Question types]
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| − | |An overview of question types in YouTestMe.
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| − | | [https://www.youtestme.com/kb/the-difference-between-single-choice-and-multiple-choice-questions/ Single choice vs multiple choice questions] || Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
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| − | | [https://www.youtestme.com/kb/how-to-create-open-ended-question/ Open-ended question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
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| − | | [https://www.youtestme.com/kb/how-to-create-fill-in-the-blanks-question-type/ Fill in the blanks question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
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| − | | [https://www.youtestme.com/kb/how-to-use-the-question-and-answer-randomization-option/ How to randomize questions & answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
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| − | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Pool_Questions_Manual_en.pdf How to fill in the Excel template for each question type] || Instructions on how to fill in the Excel template to upload the questions.
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| − | |}
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| − | ===System===
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| − | {|class="wikitable"
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| − | ! Link
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| − | ! Description
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| − | | [https://www.youtestme.com/kb/how-to-white-label-application/ How to white label the application] || Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link.
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| − | | [https://www.youtestme.com/kb/how-to-configure-mail-server-settings/ How to configure mail server settings] || Instructions on how to configure mail server settings.
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| − | | [https://www.youtestme.com/kb/how-to-configure-email-and-application-notifications/ How to configure notifications]
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| − | || Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
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| − | | [https://www.youtestme.com/kb/how-to-set-up-support-contact/ How to set up support contact]
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| − | || Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
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| − | |}
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| − | ===Reporting===
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| − | {|class="wikitable"
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| − | ! Link
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| − | ! Description
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| − | |[https://www.youtube.com/watch?v=QcjsluSEufM Reports overview]
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| − | |One-minute overview of the reports in YouTestMe GetCertified.
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| − | |[https://www.youtestme.com/kb/how-to-access-and-use-predefined-reports/ How to access and use predefined reports]
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| − | |Instructions on how to access and use predefined reports to see organized and aggregated information from the database.
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| − | | [https://www.youtube.com/watch?v=d4F6-3kyxo4 Report builder]
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| − | || Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
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| − | | [https://www.youtestme.com/kb/how-to-schedule-reports/ How to schedule reports]
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| − | || Step-by-step instructions on how to schedule automated report sending by email at specified times.
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| − | |}
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| | =Customer Support Contact Information= | | =Customer Support Contact Information= |
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