Customer Support Contact Information

Phone:	+1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address:	support@youtestme.com

Important links

Link to Official GetCertified instance:	https://softwareplant.youtestme.com/

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Link	Description
How to upload a large number of users in the group	Step by step instructions on how to upload a large number of users in the group
How to reactivate user accounts	Step by step instructions on how to reactivate user accounts
How to assign default user roles and create new custom roles	Step by step instructions on how to assign default user roles and create new custom roles
How to change and reset the password	Step by step instructions on how to change and reset the password

Link	Description
How to create generated test	Step by step instructions on how to create generated test
How to create and add certificates to a test	Step by step instructions on how to create and add certificates to a test
How to reset a test attempt for a candidate	Step by step instructions on how to reset a test attempt for a candidate
How to configure test-retake attempts	Step by step instructions on how to configure test-retake attempts
How to assign candidates to a testing session	Step by step instructions on how to assign candidates to a testing session

Link	Description
How to contact support within the application	Step by step instructions on how to contact support within the application
How to configure email and application notifications	Step by step instructions on how to configure email and application notifications
How to change application theme and branding	Step by step instructions on how to change application theme and branding