SoftwarePlant Help Center
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Customer Support Contact Information
| Phone: | +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107 |
| Email Address: | support@youtestme.com |
Important links
| Link to Official GetCertified instance: | https://softwareplant.youtestme.com/ |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Users
| Link | Description |
|---|---|
| How to upload a large number of users in the group | Step by step instructions on how to upload a large number of users in the group |
| How to reactivate user accounts | Step by step instructions on how to reactivate user accounts |
| How to assign default user roles and create new custom roles | Step by step instructions on how to assign default user roles and create new custom roles |
| How to change and reset the password | Step by step instructions on how to change and reset the password |
Tests
| Link | Description |
|---|---|
| How to create a simple test without sections | Step by step instructions on how to create a simple test without sections |
| How to create generated test | Step by step instructions on how to create generated test |
| How to create and add certificates to a test | Step by step instructions on how to create and add certificates to a test |
| How to reset a test attempt for a candidate | Step by step instructions on how to reset a test attempt for a candidate |
| How to configure test-retake attempts | Step by step instructions on how to configure test-retake attempts |
| How to assign candidates to a testing session | Step by step instructions on how to assign candidates to a testing session |
| How to change the settings of a published test | Step by step instructions on how to change the settings of a published test |
Question Pools and Question Types
| Link | Description |
|---|---|
| How to contact support within the application | Step by step instructions on how to contact support within the application |
Reporting
| Link | Description |
|---|---|
| How to access predefined reports | Step by step instructions on how to access predefined reports |
| How to create custom reports using the Report Builder | Step by step instructions on how to create custom reports using the Report Builder |
System Settings
| Link | Description |
|---|---|
| How to contact support within the application | Step by step instructions on how to contact support within the application |
| How to configure email and application notifications | Step by step instructions on how to configure email and application notifications |
| How to change application theme and branding | Step by step instructions on how to change application theme and branding |