CSDGS Help Center

Customer Support Contact Information

Email Address:

support@youtestme.com

Important links

Link to Official GetCertified instance:

https://csdgs.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link	Description
YouTestMe GetCertified - Roles and Permissions	Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
YouTestMe GetCertified - User Groups	A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
YouTestMe GetCertified - How to create User Group Manager	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified - How to bulk import users	Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
YouTestMe GetCertified - How to Change User's Status	Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
YouTestMe GetCertified - How to Approve Registration Request	Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
YouTestMe GetCertified - How to Create Custom User Properties	Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
How to enable updating user profile information before the test-taking	Step-by-step instructions on how to enable updating user profile information before the test-taking.
How to register when the Self-registration module is enabled	Step-by-step instructions on how to self-register into the application.

Tests

Link	Description
How to create a simple test	Step-by-step instructions on how to create a simple test without sections.
YouTestMe GetCertified - How to Create a Test with Sections	Step-by-step explanation on how to create a test with test sections.
How to create generated test	Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
How to create a test with a demographic section	Step-by-step instructions on creating a test with a demographic section.
YouTestMe GetCertified - How to Enable LockDown Browser	Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
How to use custom question properties in Excel template	Instructions on how to use custom question properties in Excel template.
How to use notes during the test-taking process	Instructions on How to use notes during the test-taking process.
How to add an attachment to essay questions during test-taking process	Insturctions on how to add an attachment to essay questions during test-taking process.
Test Results Verification Process	Instructions on how to configure hold and release conditions for the test results verification process.
How to configure test results validity period	Instructions on how to configure test results validity period.
How to subscribe people to receive test and survey results	Instructions on how to subscribe people to receive test and survey results.
How to prevent a candidate from seeing test results before the manager’s approval	Instructions on how to prevent a candidate from seeing test results before the manager’s approval.
How to show report immediately after finishing the test	Instructions on how to show report immediately after finishing the test.
How to show report immediately after result verification	Instructions on how to show report immediately after result verification.
How to show report immediately after result grading	Instructions on how to show report immediately after result grading.
How to customize personal report settings	Instructions on how to How to customize personal report settings.

Questions

Link	Description
How to create a new question within a question pool	Step-by-step instructions on how to create a new question pool and add a question to the pool.
YouTestMe GetCertified - How to create Question Pool Manager	Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
YouTestMe GetCertified - Single Choice Question	Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Multiple Choice Question	Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - True/False Question	Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Ordering Question	Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Essay Question	Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified – Open-ended Question	Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Matching Question	Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Hot Spot Question	Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Fill in the Blanks Question	Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Matrix Question	Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified - Branching Questions	Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
YouTestMe GetCertified - Importing Questions with Excel Template	Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
YouTestMe GetCertified - How to Randomize Questions & Answers	Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
YouTestMe GetCertified - Question Groups	Step-by-step instructions on how to create a question group.
How to export list of questions with answers from question pool	Instructions on how to export list of questions with answers from question pool.

System

Link	Description
YouTestMe GetCertified - How to Change and Reset the Password	Step-by-step instructions on how to change and reset the personal password and change other user's password.
How to change application theme and branding	Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings	Instructions on how to configure mail server settings.
YouTestMe GetCertified - How to Configure Notifications	Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
YouTestMe GetCertified - How to Set Up Support Contact	Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
How to create custom question properties	Instructions on how to create custom question properties.
How to create dropdown type of custom question property	Instructions on how to create dropdown type of custom question property.
How to import custom question properties through Excel template	Instructions on how to import custom question properties through Excel template.
How to customize application’s interface text	Instructions on how to customize application’s interface text. Note: Currently, it is only available for the English language.
How to use multilingual interface	Instructions on how to use multilingual interface.
How to store attachment in library	Instructions on how to store attachment in library.
How to configure a test results notification	Instructions on how to configure a test results notification.
How to send test results to LRS	Instructions on how to send test results to LRS.

Reporting

Link	Description
YouTestMe GetCertified - Report Builder	Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
YouTestMe GetCertified - How to Schedule Reports	Step-by-step instructions on how to schedule automated report sending by email at specified times.
YouTestMe GetCertified - How to Track Login and Logout Activites	Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
How to use custom question properties in the Report Builder	Instructions on how to use custom question properties in the Report Builder.
How to generate a report to show number of users that have taken the test	Instructions on how to generate a report to show number of users that have taken the test.
How to generate a report on the test result by locations	Instructions on how to generate a report on the test result by locations.