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Customer Support Contact Information
Email Address: | support@youtestme.com |
Important links
Link to Official GetCertified instance: | https://olcc.youtestme.com/ |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Link | Description |
---|---|
Getting Started with YouTestMe GetCertified | This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
recommendations for the best use cases, enabling you to easily organize the whole testing process. |
Users
Link | Description |
---|---|
Roles and Permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. |
How to Allow Candidates to Self-Register | Instructions on how to enable the self-registration module and allow your students to register in the application without waiting for the administrator's approval. |
How to Register When the Self-Registration Module is Enabled | Step-by-step instructions on how to self-register into the application. |
YouTestMe GetCertified - How to Approve Registration Request | Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users. |
How to customize the self-registration page | Step-by-step instructions on how to customize and modify the registration page according to your needs. |
Tests
Link | Description |
---|---|
How to create a simple test | Step-by-step instructions on how to create a simple test without sections. |
How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. |
How To Create And Add Certificates To A Test | Instructions on how to create and add certificates to a test. |
How to Allow Test Retakes | Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available. |
How to Set Up Report Content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. |
Questions
Link | Description |
---|---|
How to create a question pool | Instructions to help you understand question pools. |
How to create a new question within a question pool | Step-by-step instructions on how to create a new question pool and add a question to the pool. |
How to create question pool manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. |
Question types | An overview of question types in YouTestMe. |
Single choice question | Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. |
Importing questions with Excel template | Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. |
How to randomize questions & answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. |
System
Link | Description |
---|---|
YouTestMe GetCertified - How to Change and Reset the Password | Step-by-step instructions on how to change and reset the personal password and change other user's password. |
How to white label the application | Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link. |
How to configure mail server settings | Instructions on how to configure mail server settings. |
YouTestMe GetCertified - How to Configure Notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. |
How to set up support contact | Instructions on how to set up the procedure for contacting support from the application and customize the contact form. |
Reporting
Link | Description |
---|---|
Reports Overview | One-minute overview of the reports in YouTestMe GetCertified. |
Report Builder | Instructions on obtaining detailed insight into test/survey statistics or comparing individual items by creating customized and unique reports with employed advanced search filters. |
How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. |
How to Display a Basic Report | This article explains how to access, navigate between, and examine predefined reports in the system. |
How to Access and Use Predefined Reports | Instructions on how to access and use predefined reports to see organized and aggregated information from the database. |
How to Track Login and Logout Activities | Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file. |