Customer Support Contact Information

Phone:	+1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address:	support@youtestme.com

Important links

Link to Production Environment:	https://ifse.youtestme.com/
Link to Sandbox Environment:	https://demo13.youtestme.com

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Link	Description
Getting Started with YouTestMe GetCertified	Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily.
Application Overview	One-minute overview of the main modules in YouTestMe GetCertified 10.0

Link	Description
How to create a new question within a question pool	Instructions on how to create a new question pool and add a question to the pool.
YouTestMe GetCertified - Importing Questions with Excel Template	Instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
YouTestMe GetCertified How to create Question Pool Manager	Instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
YouTestMe GetCertified Single Choice Question	Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified Multiple Choice Question	Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
YouTestMe GetCertified Branching Questions	Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
How to Provide Feedback to Answers	Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process.

Link	Description
Creating a simple test	Step by step explanation on how to create a simple test without sections and assign candidates to it
Using web access link	Instructions on how to enable the self-enrollment option, create a direct link to a testing session, and provide candidates easy and immediate test access
Configuring single sign-on	Instructions on how to configure the single sign-on]
Exploring YouTestMe API with Swagger UI	Instructions on how to use YouTestMe Swagger API documentation to explore the API capabilities and try available endpoints; and explanation of basic and JWT Token authorization with the administrator use
How to create shared test links	Step-by-step instructions on how to create shared test links. Using these URLs allows you to test users without requesting them to register or giving them a username and password.