Customer Wiki Page

Customer Support Contact Information

Phone:	Toll-free (888) 614-6143
Email Address:	dia-support@youtestme.com

FAQ

Question	Answer

Terminology

Basic Terminology

YouTestMe Term	Term2	Term3	Description
Question Pools	Topic Areas	Terminal Learning Objectives	A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently.
Notes	Passage Window	Introduction Window	Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process.
Testing Sessions	Scheduled Offerings	N/A	Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc.
Sections	Modules	N/A	Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
Score Report	Feedback Form	Preformatted Letter	Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported.
Section Group with Passing Requirements	Core Section	Analysis	Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test.

AGILE-EXCEL User Upload Terminology

Agile Template Header	GetCertified Template Header
AGILE User ID	External ID
User PKI	Username
Employee ID	Employee ID
First Name	First Name
Last Name	Last Name
Middle Name	Middle Name
User Primary Email Address	Email
User Role	Role (external id)
AGILE DOMAIN the user is in	Location external id
Affiliation	Affiliation
Phone number	Phone number
Source providing information	Data source
User Availability	User Status

AGILE-EXCEL Upload Test Shells Terminology

Agile Template Header	GetCertified Template Header
AGILE Item ID	External ID
AGILE Course Name	Name
AGILE DOMAIN for the Item	(Location) external ID, (Location) name
Classification of Item	Test label
Source providing information	Data source

AGILE-EXCEL Upload Scheduled Offering (Testing session) Terminology

Agile Template Header	GetCertified Template Header
AGILE Item ID	(Test) External ID
AGILE Scheduled Offering ID	External Session ID
AGILE DOMAIN in Scheduled Offering	(Location) external ID, (Location) name
Start Date	Available from
End Date	Available to
Source providing information (AGILE)	Data source

Knowledge Base Workflows

Admin

Requirements and Training Materials

#	Requirement	Link

Proctor

Requirements and Training Materials

#	Requirement	Link

Student

Requirements and Training Materials

#	Requirement	Link