Customer Wiki Page
Customer Support Contact Information
| Phone: | Toll-free (888) 614-6143 |
| Email Address: | dia-support@youtestme.com |
FAQ
| Question | Answer |
|---|
Terminology
Basic Terminology
| YouTestMe Term | Term2 | Term3 | Description |
|---|---|---|---|
| Notes | Passage Window | Introduction Window | Specific rules or guidelines that students need to acknowledge in a pop-up dialogue before they start the test and in the notes during the whole test-taking process. |
| Testing Sessions | Scheduled Offerings | N/A | Testing sessions allow you to schedule a test for users located at different time zones, states, continents, etc. |
| Sections | Modules | N/A | Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings. |
| Score Report by question properties | Feedback Form | Preformatted Letter | To provide candidates meaningful feedback regarding their performance on the assessment. |
| Question property reports with Passing Requirements | Core Section | Analysis | Combine question properties into groups, define passing mark criteria that need to be achieved in order to pass the test. |
| Dropdown question property | Topic Area | Terminal Learning Objective | Custom properties are additional fields that can be used to label the questions. Use custom question properties to group questions or provide additional data to search and manage them easily. |
AGILE-EXCEL User Upload Terminology
| Agile Template Header | GetCertified Template Header |
|---|---|
| AGILE User ID | External ID |
| User PKI | Username |
| Employee ID | Employee ID |
| First Name | First Name |
| Last Name | Last Name |
| Middle Name | Middle Name |
| User Primary Email Address | |
| User Role | Role (external id) |
| AGILE DOMAIN the user is in | Location external id |
| Affiliation | Affiliation |
| Phone number | Phone number |
| Source providing information | Data source |
| User Availability | User Status |
AGILE-EXCEL Upload Test Shells Terminology
| Agile Template Header | GetCertified Template Header |
|---|---|
| AGILE Item ID | External ID |
| AGILE Course Name | Name |
| AGILE DOMAIN for the Item | (Location) external ID, (Location) name |
| Classification of Item | Test label |
| Source providing information | Data source |
AGILE-EXCEL Upload Scheduled Offering (Testing session) Terminology
| Agile Template Header | GetCertified Template Header |
|---|---|
| AGILE Item ID | (Test) External ID |
| AGILE Scheduled Offering ID | External Session ID |
| AGILE DOMAIN in Scheduled Offering | (Location) external ID, (Location) name |
| Start Date | Available from |
| End Date | Available to |
| Source providing information (AGILE) | Data source |
Knowledge Base Workflows
Admin
Requirements and Training Materials
| # | Requirement | Link |
|---|
Proctor
Requirements and Training Materials
| # | Requirement | Link |
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Student
Requirements and Training Materials
| # | Requirement | Link |
|---|