Customer Support Contact Information

Email Address	support@youtestme.com

Important Links

Production Environment	https://idecprosa.youtestme.com/ytm82/login.xhtml


General Instructions	Get Started with YouTestMe


Link	Description
How to assign default user roles and create new custom roles	In this article, you’ll learn about the default user roles in the system, how to assign them to users, and how to create custom roles tailored to your needs. User roles function as permission labels, defining what users can do in the application and granting them different levels of access and authorization
How to create a question pool manager security role	If you know how to create a new security role, skip to the next section. Otherwise, refer to the article “How to assign default or create a new roles.” Once you have created the role, this article will guide you in determining the optimal set of permissions for a question pool manager.
How to register with self-registration module enabled or disabled	This article explains how to enable/disable the self-registration option.
How to personalize home page layout based on user roles	This article explains how to customize the home page layout for different user roles. Widgets provide quick access to essential information and allow users to navigate specific features without searching through the application manually. By tailoring widgets for each role, organizations can improve efficiency and user experience.
How to change users' information	This article explains how to change users’ personal information. Users with administrator roles can edit any user’s personal information within the system.


Link	Description
How to define grading scales and passing marks	This article explains how to create and add a grading scale to the test and set up passing marks.
How to create a proctored test using YouTestMe proctoring solution	This article explains how to create a proctored test. In the YouTestMe platform, test creators can offer proctored tests with two distinct monitoring options. They can choose live proctored tests, where a human proctor supervises test-takers in real time to ensure compliance with exam rules and maintain integrity. Alternatively, they can opt for AI-proctored tests, where artificial intelligence takes on the role of monitoring. Using advanced algorithms and machine learning, the AI system detects and prevents potential cheating or misconduct. Both options uphold high standards of exam integrity while catering to different supervision needs.
How to generate tests based on question categories	This article explains how to generate tests based on question categories you previously created and assigned to the test questions.