Difference between revisions of "CCVA Help Centar"
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| − | + | =Customer Support Contact Information= | |
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|| '''Email Address:''' || ccva-support@youtestme.com | || '''Email Address:''' || ccva-support@youtestme.com | ||
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| + | =Important Informations= | ||
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! '''Support Response Time''' | ! '''Support Response Time''' | ||
|- | |- | ||
| − | || '''Technical Trial Test''' || * During the second week of March (Monday - Friday)(for the April Exam) | + | || '''Technical Trial Test''' || |
| + | * During the second week of March (Monday - Friday) (for the April Exam) | ||
* During the second week of September (Monday - Friday) (for the October Exam) | * During the second week of September (Monday - Friday) (for the October Exam) | ||
| + | || | ||
| + | * 12:00 Noon to 8:00 p.m. Central Time | ||
| + | * Weekdays only: Monday trough Friday | ||
| + | || As soon as possible, within 8 hours or less | ||
| + | |- | ||
| + | || '''CVA Exam''' || April 1-14 exam window OR October 1-14 exam window (weekdays or weekends) || | ||
| + | * Monday – Friday: 12:00 Noon to 8:00 p.m. Central Time | ||
| + | * Saturday and Sunday: 12:00 Noon to 5:00 p.m. Central Time | ||
| + | || Immediate response during the stated hours | ||
| + | |} | ||
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| + | {|class="wikitable" | ||
| + | |- | ||
| + | || '''Link to Official GetCertified instance:''' || https://ccva.youtestme.com/login.xhtml | ||
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|} | |} | ||
| − | + | =Test Taking Guide for Candidates= | |
{|class="wikitable" | {|class="wikitable" | ||
! Link | ! Link | ||
! Description | ! Description | ||
| + | |- | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/CCVA/CVA%20Test%20Taking%20Guide%20for%20First-Time%20Test%20Takers.pdf CVA Test Taking Guide for First-Time Test Takers] | ||
| + | || This document represents a guide to the payment and test-taking process for Firs-Time Test takers in the YouTestMe GetCertified platform with the Proctoring option turned on. | ||
|- | |- | ||
|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/CCVA/CVA%20Test%20Taking%20Guide%20for%20Candidates%20Re-taking%20the%20Test.pdf CVA Test Taking Guide for Candidates Re-taking the Test] | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/CCVA/CVA%20Test%20Taking%20Guide%20for%20Candidates%20Re-taking%20the%20Test.pdf CVA Test Taking Guide for Candidates Re-taking the Test] | ||
| − | || This document represents a guide to the payment and test-taking process | + | || This document represents a guide to the payment and test-taking process for candidates Re-taking Test in the YouTestMe GetCertified platform with the Proctoring option turned on. |
| − | |||
| − | |||
| − | |||
|} | |} | ||
| − | + | =YouTestMe FAQ= | |
{|class="wikitable" | {|class="wikitable" | ||
Latest revision as of 22:32, 16 March 2020
Customer Support Contact Information
| Phone: | +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107 |
| Email Address: | ccva-support@youtestme.com |
Important Informations
| Dates when I can take the test | Hours when I can take the test | Support Response Time | |
|---|---|---|---|
| Technical Trial Test |
|
|
As soon as possible, within 8 hours or less |
| CVA Exam | April 1-14 exam window OR October 1-14 exam window (weekdays or weekends) |
|
Immediate response during the stated hours |
| Link to Official GetCertified instance: | https://ccva.youtestme.com/login.xhtml |
Test Taking Guide for Candidates
| Link | Description |
|---|---|
| CVA Test Taking Guide for First-Time Test Takers | This document represents a guide to the payment and test-taking process for Firs-Time Test takers in the YouTestMe GetCertified platform with the Proctoring option turned on. |
| CVA Test Taking Guide for Candidates Re-taking the Test | This document represents a guide to the payment and test-taking process for candidates Re-taking Test in the YouTestMe GetCertified platform with the Proctoring option turned on. |
YouTestMe FAQ
| Link | Description |
|---|---|
| Frequently Asked Questions | Frequently Asked Questions - Using YouTestMe GetCertified Application |