Difference between revisions of "Customer Wiki Page"

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(Created page with "=Customer Support Contact Information= {|class="wikitable" |- || '''Phone:''' || Toll-free (888) 614-6143 |- || '''Email Address:''' || dia-support@youtestme.com |} =FAQ= {|...")
 
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! Term3
 
! Term3
 
! Description
 
! Description
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|-
 
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|| Question Pools
 
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|| Topic Areas
 
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|| Terminal Learning Objectives
 
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|| A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently.
 
 
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|| Notes
 
|| Notes
 
|| Passage Window
 
|| Passage Window
 
|| Introduction Window
 
|| Introduction Window
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|| Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process.
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|| Specific rules or guidelines that students need to acknowledge in a pop-up dialogue before they start the test and in the notes during the whole test-taking process.
 
|-
 
|-
 
|| Testing Sessions
 
|| Testing Sessions
 
|| Scheduled Offerings
 
|| Scheduled Offerings
 
|| N/A
 
|| N/A
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|| Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc.
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|| Testing sessions allow you to schedule a test for users located at different time zones, states, continents, etc.
 
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|| Sections
 
|| Sections
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|| Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
 
|| Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
 
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|-
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|| Score Report
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|| Score Report by question properties
 
|| Feedback Form
 
|| Feedback Form
 
|| Preformatted Letter
 
|| Preformatted Letter
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|| Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported.  
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|| To provide candidates meaningful feedback regarding their performance on the assessment.
 
|-
 
|-
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|| Section Group with Passing Requirements
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|| Question property reports with Passing Requirements
 
|| Core Section
 
|| Core Section
 
|| Analysis
 
|| Analysis
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|| Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test.
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|| Combine question properties into groups, define passing mark criteria that need to be achieved in order to pass the test.
 +
|-
 +
|| Dropdown question property
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|| Topic Area
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|| Terminal Learning Objective
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|| Custom properties are additional fields that can be used to label the questions. Use custom question properties to group questions or provide additional data to search and manage them easily.
 
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Revision as of 21:53, 8 February 2022

Customer Support Contact Information

Phone: Toll-free (888) 614-6143
Email Address: dia-support@youtestme.com

FAQ

Question Answer

Terminology

Basic Terminology

YouTestMe Term Term2 Term3 Description
Notes Passage Window Introduction Window Specific rules or guidelines that students need to acknowledge in a pop-up dialogue before they start the test and in the notes during the whole test-taking process.
Testing Sessions Scheduled Offerings N/A Testing sessions allow you to schedule a test for users located at different time zones, states, continents, etc.
Sections Modules N/A Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
Score Report by question properties Feedback Form Preformatted Letter To provide candidates meaningful feedback regarding their performance on the assessment.
Question property reports with Passing Requirements Core Section Analysis Combine question properties into groups, define passing mark criteria that need to be achieved in order to pass the test.
Dropdown question property Topic Area Terminal Learning Objective Custom properties are additional fields that can be used to label the questions. Use custom question properties to group questions or provide additional data to search and manage them easily.

AGILE-EXCEL User Upload Terminology

Agile Template Header GetCertified Template Header
AGILE User ID External ID
User PKI Username
Employee ID Employee ID
First Name First Name
Last Name Last Name
Middle Name Middle Name
User Primary Email Address Email
User Role Role (external id)
AGILE DOMAIN the user is in Location external id
Affiliation Affiliation
Phone number Phone number
Source providing information Data source
User Availability User Status

AGILE-EXCEL Upload Test Shells Terminology

Agile Template Header GetCertified Template Header
AGILE Item ID External ID
AGILE Course Name Name
AGILE DOMAIN for the Item (Location) external ID, (Location) name
Classification of Item Test label
Source providing information Data source

AGILE-EXCEL Upload Scheduled Offering (Testing session) Terminology

Agile Template Header GetCertified Template Header
AGILE Item ID (Test) External ID
AGILE Scheduled Offering ID External Session ID
AGILE DOMAIN in Scheduled Offering (Location) external ID, (Location) name
Start Date Available from
End Date Available to
Source providing information (AGILE) Data source

Knowledge Base Workflows

Admin

Requirements and Training Materials

# Requirement Link

Proctor

Requirements and Training Materials

# Requirement Link

Student

Requirements and Training Materials

# Requirement Link
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