Difference between revisions of "JCCERT Help Center"

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=Important Videos =
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=Introductory Videos=
 
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This chapter contains instructional documents and videos for candidates.
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! Link
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! Description
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! Type
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|[https://www.youtube.com/watch?v=PqOUdWzwZjo&feature=youtu.be&ab_channel=JCCERTSupport Exam Portal Brief Overview]
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| Brief overview of the main components of the exam portal and how to use it.
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|Video
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|[https://www.youtube.com/watch?v=TS5JeglvEpg&feature=youtu.be&ab_channel=JCCERTSupport Contacting Support]
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| How to contact support within the system.
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|Video
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|[https://www.youtube.com/watch?v=wgyqdLBnpfA&feature=youtu.be&ab_channel=JCCERTSupport Password Change]
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| How to change your password in the system.
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|Video
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|[https://www.youtube.com/watch?v=cbBq8bFlcpM&feature=youtu.be&ab_channel=JCCERTSupport Accessing Your Exams]
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| Accessing the exam portal, explaining how to access support, and navigation to exams that are assigned to users.
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|Video
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=MyPACE Certification Exam Videos=
 
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! Link
 
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! Type
 
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|[https://www.youtube.com/watch?v=ecEKYBRdrks&feature=emb_logo&ab_channel=GinaWorthey Registering for MyPACE Exams]  
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|[https://www.youtube.com/watch?v=1ew-AMIoYKM&feature=youtu.be&ab_channel=JCCERTSupport Registering for the Level III MyPACE Certification Exam]  
| The entire process of how to register for a MyPACE exam and complete the registration spreadsheet.
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| The entire step-by-step registration process for the Level III MyPACE Certification Exam, including how to register your center’s designated Certification Coordinator, completing the registration spreadsheet and the notification emails you will receive with further instructions.
 
|Video
 
|Video
 
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|[https://www.youtube.com/watch?v=goGAJBILNE8&feature=emb_logo&ab_channel=GinaWorthey Accessing the Certification exam portal]  
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|[https://www.youtube.com/watch?v=Kbu8PwpywOk&feature=youtu.be&ab_channel=JCCERTSupport Accessing Your MyPACE Certification Exams]  
| Accessing the exam portal, explaining how to access support, and navigation to exams that are assigned to students.
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| Accessing the exam portal for the MyPACE Certification Exams, explaining how to access support, and navigation to exams that are assigned to users.
 
|Video
 
|Video
 
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Revision as of 04:54, 18 December 2020

Support Contact Information

Email Address: support@jccert.com

Introductory Videos

Link Description Type
Exam Portal Brief Overview Brief overview of the main components of the exam portal and how to use it. Video
Contacting Support How to contact support within the system. Video
Password Change How to change your password in the system. Video
Accessing Your Exams Accessing the exam portal, explaining how to access support, and navigation to exams that are assigned to users. Video

MyPACE Certification Exam Videos

Link Description Type
Registering for the Level III MyPACE Certification Exam The entire step-by-step registration process for the Level III MyPACE Certification Exam, including how to register your center’s designated Certification Coordinator, completing the registration spreadsheet and the notification emails you will receive with further instructions. Video
Accessing Your MyPACE Certification Exams Accessing the exam portal for the MyPACE Certification Exams, explaining how to access support, and navigation to exams that are assigned to users. Video