Ja Europe Help Center

Customer support contact information

Phone:	+1 888 418 1718
Email Address:	support@youtestme.com

Important links

Link to the production environment:
Link to the sandbox environment (for the UAT):

Terminology

YouTestMe Term	Term	Description

Standard instructional materials

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Getting started with YouTestMe

Link	Description
Getting started with YouTestMe GetCertified	Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily.
Application overview	One-minute overview of the main modules in YouTestMe GetCertified 10.0
Naming conventions	Rules for naming components in YouTestMe GetCertified

Users

Follow the steps below to explore this module.

Steps	Link	Description	Type
1	Roles and permissions	Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.	Video
2	How to create user group manager	Instructions on creating a role in the application that has permission to access, create, and/or manage user groups.	Video
3	How to bulk import users	Explanation of how to import multiple users at once using an Excel template.	Article
4	User groups	A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.	Video

Tests

Follow the steps below to explore this module.

Steps	Link	Description	Type
1	Creating a simple test	Explanation on how to create a simple test without sections and assign candidates to it.	Video
2	Creating a test with sections	Explanation on how to create a test with sections that can represent different areas of knowledge.	Video
3	How to create a test using test generator	Instructions on how to to use a test generator to create a number of different versions of the same test.	Video
4	How to predefine feedback to answers	Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process.	Video
5	How to set up report content	Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.	Video
6	How to define grading scales and passing marks	Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.	Video
7	Test-taking process	Candidate's perspective of the Test-taking Process and quick overview of all question types.	Video
8	Multilingual tests	Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language.	Video

Questions and question Pools

Follow the steps below to explore this module.

Steps	Link	Description	Type
1	Question pools	In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified.	Video
2	How to create question pool manager	Additional user-defined fields attached to exam questions in order to search for questions containing word(s) in these fields.	Video
3	Question tags	Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain.	Video
4	Single choice question	Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
5	Multiple choice question	Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
6	True/False question	Instructions on creating a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
7	Ordering (Arrangement) question	Instructions on how to create ordering question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
8	Essay question	Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
9	Open-ended (Numerical answer, Formula) question	Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
10	Matching (Mapping) question	Instructions on how to create matching question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
11	Hot spot (Mark errors, Imagemap) question	Instructions on how to create hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
12	Fill in the blanks (Cloze question, Name terms) question	Instructions on how to create fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
13	Matrix (Kprim choice) question	Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process.	Video
14	Branching questions	Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.	Video
15	How to randomize questions & answers	Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.	Video
16	Collaborative Content Management (Questions)	Demonstration of two ways of collaborative content management (of questions and question pools) in YouTestMe GetCertified.	Video
17	How to create custom question properties	This article explains how to create custom question properties that can be used when creating questions.	Article
18	How to create dropdown type of custom question property	This article explains how to create a custom question property (dropdown type) that can be used when creating questions.	Article

Reporting

Link	Description	Type
YouTestMe GetCertified 10.0 - Reports Overview	A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones.	Video
YouTestMe GetCertified 10.0 - Report Builder	Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.	Video
How to access and use predefined reports	Step-by-step instructions on how to access and use predefined reports to see organized and aggregated information from the database. Usually, reports are displayed in a tabular format, but some of them have additional graphical representations.	Article
YouTestMe GetCertified 10.0 - How to Schedule Reports	Step-by-step instructions on how to schedule automated report sending by email at specified times.	Video
YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites	Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel files.	Video

System

Link	Description	Type
How to change application theme and branding	Instructions on how to change application theme, the appearance of the login page, logo, and favicon.	Video
How to configure notifications	Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.	Video
How to change and reset the password	Instructions on how to change and reset the personal password and change other user's passwords.	Video
How to set up SSO configuration	Instructions on how to set up SSO configuration. GetCertified can act as a Service Provider through the SAML 2.0 protocol, which allows the exchange of authorization data with an Identity Provider.	Article
How to integrate YouTestMe GetCertified with your LMS	This article will explain how to integrate YouTestMe GetCertified with your LMS.	Article
Communication with LRS via xAPI	Step-by-step instructions on how to set up integration with any Learning Record Store (LRS) to transfer data from YouTestMe GetCertified.	Video
API Development Portal	This documentation provides you with GetCertified REST API endpoint requirements, sample JSON, request parameters, and response content.	Link
Job Scheduler	Job scheduling system of YouTestMe GetCertified controls unattended background program execution of jobs, whereas a job represents a work unit. Learn how to schedule jobs to run at specified time intervals, automate import, export, or any communication between YouTestMe GetCertified and external systems or processes within the YouTestMe system.	Video

Training

Instructional matrial regarding topics that have been covered in the Ja Europe training sessions could be found in the links listed in the tables below.

Overview of the application

Link	Description	Type