Difference between revisions of "Ja Europe Help Center"
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{|class="wikitable" | {|class="wikitable" | ||
! YouTestMe Term | ! YouTestMe Term | ||
| − | ! Term | + | ! Ja Europe Term |
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|| Instructor | || Instructor | ||
|| Country Admin | || Country Admin | ||
| − | + | ||
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|| Institutional Admin | || Institutional Admin | ||
|| Teacher | || Teacher | ||
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|| Self-Assessment | || Self-Assessment | ||
|| Survey | || Survey | ||
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|} | |} | ||
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=Standard instructional materials= | =Standard instructional materials= | ||
| − | This chapter contains instructional documents and videos | + | This chapter contains instructional documents and videos on how to use YouTestMe GetCertified application. |
===Getting started with YouTestMe=== | ===Getting started with YouTestMe=== | ||
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Follow the steps below to explore this module. | Follow the steps below to explore this module. | ||
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! Link | ! Link | ||
! Description | ! Description | ||
! Type | ! Type | ||
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| − | + | || [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe Roles and permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create user group manager] || Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. || Video | |
|- | |- | ||
| − | + | || [https://www.youtestme.com/kb/how-to-bulk-import-users/ How to bulk import users] || Explanation of how to import multiple users at once using an Excel template. || Article | |
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| − | + | || [https://www.youtube.com/watch?v=I4fKL2tVtqM User groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=fFpstUr7fjM&ab_channel=YouTestMe Division Organization through Roles & Permissions] || Manage examination of large organizations and their complex structures with ease, using super and division admins. || Video | |
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Follow the steps below to explore this module. | Follow the steps below to explore this module. | ||
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! Link | ! Link | ||
! Description | ! Description | ||
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| − | + | || [https://www.youtube.com/watch?v=dwb0idaAZc8 Creating a simple test] || Explanation on how to create a simple test without sections and assign candidates to it. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=JAHF3lqpeNY Creating a test with sections] || Explanation on how to create a test with sections that can represent different areas of knowledge. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=I1tW2oY4eRI How to create a test using test generator] || Instructions on how to to use a test generator to create a number of different versions of the same test. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=1ozq0yXNTfo How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=R3lMwXW1Wbc Test-taking process] || Candidate's perspective of the Test-taking Process and quick overview of all question types. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=pZSZxncy6A8 Multilingual tests] || Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. || Video | |
|- | |- | ||
| − | + | || [https://www.youtube.com/watch?v=Utc0r4G9UTU&ab_channel=YouTestMe How to Allow Test Retakes] || Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available || Video | |
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Follow the steps below to explore this module. | Follow the steps below to explore this module. | ||
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| − | |||
! Link | ! Link | ||
! Description | ! Description | ||
! Type | ! Type | ||
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| − | + | || [https://www.youtube.com/watch?v=qjnQdR11jS4&t=116s Question pools] || In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. || Video | |
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| − | + | || [https://www.youtube.com/watch?v=NVl_iiCX-Yc Question tags] || Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. || Video | |
|- | |- | ||
| − | + | ||[https://www.youtube.com/watch?v=WqUompofJEY Single choice question] || Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. || Video | |
|- | |- | ||
| − | + | ||[https://www.youtube.com/watch?v=AO5oK3aUkMY Multiple choice question] || Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. || Video | |
|- | |- | ||
| − | + | ||[https://www.youtube.com/watch?v=43cjVvmuiXg Essay question] || Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process. || Video | |
|- | |- | ||
| − | + | ||[https://www.youtube.com/watch?v=utGzmJtI8Us Open-ended question] || Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. || Video | |
|- | |- | ||
| − | + | ||[https://www.youtube.com/watch?v=QX565hlA4lo Matrix question] || Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process. || Video | |
|- | |- | ||
| − | + | ||[https://www.youtube.com/watch?v=YC_hfkwH5cQ Branching questions] || Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. || Video | |
|- | |- | ||
| − | + | ||[https://www.youtube.com/watch?v=EsgPVk0wBpE How to randomize questions & answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. || Video | |
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| − | | [https://www.youtube.com/watch?v=UqYth6A9i1Q | + | | [https://www.youtube.com/watch?v=UqYth6A9i1Q Reports Overview] |
|| A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | || A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | ||
| Video | | Video | ||
|- | |- | ||
| − | | [https://www.youtube.com/watch?v=pyVW47-4mrc | + | | [https://www.youtube.com/watch?v=pyVW47-4mrc Report Builder] |
|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | || Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | ||
| Video | | Video | ||
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| Article | | Article | ||
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| − | | [https://www.youtube.com/watch?v=KQ0I3QfCAwk | + | | [https://www.youtube.com/watch?v=KQ0I3QfCAwk How to Schedule Reports] |
|| Step-by-step instructions on how to schedule automated report sending by email at specified times. | || Step-by-step instructions on how to schedule automated report sending by email at specified times. | ||
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| Video | | Video | ||
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|| [https://www.youtube.com/watch?v=vw37vS8EJug How to configure notifications] || Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.|| Video | || [https://www.youtube.com/watch?v=vw37vS8EJug How to configure notifications] || Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.|| Video | ||
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| − | || [https://www. | + | || [https://www.youtestme.com/kb/how-to-configure-mail-server/ How to configure mail server] || Instructions on how to configure your mail server. || Article |
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| − | || [https://www.youtestme.com/kb/how-to-set-up- | + | || [https://www.youtestme.com/kb/how-to-set-up-the-password-configuration/ How to set up password configuration] || Instructions on how to define the requirements for password creation. || Article |
|- | |- | ||
| − | || [https://www.youtestme.com/kb/how-to- | + | || [https://www.youtestme.com/kb/how-to-enable-disable-self-registration-module/ How to enable/disable self-registration module] || Instructions on how to allow candidates to register by themselves with or without registration request. || Article |
|- | |- | ||
| − | || [https://www. | + | || [https://www.youtestme.com/kb/how-to-customize-applications-interface-text/ How to customize application interface text] || Instructions on how to customize the application interface text according to your needs – change labels’ names, create new hints, and modify notifications’ content. || Article |
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=Training= | =Training= | ||
| − | + | Recordings of training sessions with Ja Europe. | |
| − | |||
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{|class="wikitable" | {|class="wikitable" | ||
! Link | ! Link | ||
! Description | ! Description | ||
| − | ! | + | ! Date |
| − | + | |- | |
| + | || [https://owncloud.youtestme.com/owncloud/s/NtLdZC8c4D1574t Ja Europe Training] || Overview of YTM GetCertified application || March 03, 2022 | ||
| + | |- | ||
| + | || [https://owncloud.youtestme.com/owncloud/s/IwATomXTCr0B27z Ja Europe Training] || Pre-test preparation (white labeling, notification customization, language bundle, roles and permissions) <br/>Users (User creation, user groups, user registration) | ||
| + | || March 10, 2022 | ||
| + | |- | ||
| + | || [https://owncloud.youtestme.com/owncloud/s/MGfl6JfUQOO88FZ Ja Europe Training] || Question pools and question creation <br/> Test creation <br/>Survey creation | ||
| + | || March 17, 2022 | ||
| + | |- | ||
| + | || [https://owncloud.youtestme.com/owncloud/s/qKhLwVta2AjLY7k Ja Europe Training] || Survey creation <br/> Test scheduling <br/> Registration </br> Test taking <br/> Reporting | ||
| + | || March 24, 2022 | ||
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|} | |} | ||
Latest revision as of 02:52, 25 March 2022
Customer support contact information
| Phone: | +1 888 418 1718 |
| Email Address: | support@youtestme.com |
Important links
| Link to the production environment: | https://jaeurope.youtestme.com |
| Link to the demo environment: | https://demo14.youtestme.com |
Terminology
| YouTestMe Term | Ja Europe Term |
|---|---|
| Instructor | Country Admin |
| Institutional Admin | Teacher |
| Self-Assessment | Survey |
Standard instructional materials
This chapter contains instructional documents and videos on how to use YouTestMe GetCertified application.
Getting started with YouTestMe
| Link | Description |
|---|---|
| Getting started with YouTestMe GetCertified | Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. |
| Application overview | One-minute overview of the main modules in YouTestMe GetCertified 10.0 |
Users
Follow the steps below to explore this module.
| Link | Description | Type |
|---|---|---|
| Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| How to create user group manager | Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | Video |
| How to bulk import users | Explanation of how to import multiple users at once using an Excel template. | Article |
| User groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | Video |
| Division Organization through Roles & Permissions | Manage examination of large organizations and their complex structures with ease, using super and division admins. | Video |
Tests
Follow the steps below to explore this module.
| Link | Description | Type |
|---|---|---|
| Creating a simple test | Explanation on how to create a simple test without sections and assign candidates to it. | Video |
| Creating a test with sections | Explanation on how to create a test with sections that can represent different areas of knowledge. | Video |
| How to create a test using test generator | Instructions on how to to use a test generator to create a number of different versions of the same test. | Video |
| How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | Video |
| Test-taking process | Candidate's perspective of the Test-taking Process and quick overview of all question types. | Video |
| Multilingual tests | Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. | Video |
| How to Allow Test Retakes | Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available | Video |
Questions and question Pools
Follow the steps below to explore this module.
| Link | Description | Type |
|---|---|---|
| Question pools | In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. | Video |
| Question tags | Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. | Video |
| Single choice question | Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Multiple choice question | Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Essay question | Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Open-ended question | Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Matrix question | Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Branching questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. | Video |
| How to randomize questions & answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. | Video |
Reporting
| Link | Description | Type |
|---|---|---|
| Reports Overview | A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | Video |
| Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | Video |
| How to access and use predefined reports | Step-by-step instructions on how to access and use predefined reports to see organized and aggregated information from the database. Usually, reports are displayed in a tabular format, but some of them have additional graphical representations. | Article |
| How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. | Video |
System
| Link | Description | Type |
|---|---|---|
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
| How to configure notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. | Video |
| How to configure mail server | Instructions on how to configure your mail server. | Article |
| How to set up password configuration | Instructions on how to define the requirements for password creation. | Article |
| How to enable/disable self-registration module | Instructions on how to allow candidates to register by themselves with or without registration request. | Article |
| How to customize application interface text | Instructions on how to customize the application interface text according to your needs – change labels’ names, create new hints, and modify notifications’ content. | Article |
Training
Recordings of training sessions with Ja Europe.
| Link | Description | Date |
|---|---|---|
| Ja Europe Training | Overview of YTM GetCertified application | March 03, 2022 |
| Ja Europe Training | Pre-test preparation (white labeling, notification customization, language bundle, roles and permissions) Users (User creation, user groups, user registration) |
March 10, 2022 |
| Ja Europe Training | Question pools and question creation Test creation Survey creation |
March 17, 2022 |
| Ja Europe Training | Survey creation Test scheduling Registration Test taking Reporting |
March 24, 2022 |