Difference between revisions of "Proctorio"

From YouTestMe Wiki
Jump to navigation Jump to search
 
(12 intermediate revisions by 2 users not shown)
Line 1: Line 1:
 
=Proctorio Customer Support Center=
 
=Proctorio Customer Support Center=
 +
 +
<span style="color:red"> '''To open the Proctorio help center links you must have the proctorio extension.'''
  
 
{|class="wikitable"
 
{|class="wikitable"
Line 19: Line 21:
 
|-
 
|-
 
|| [https://www.youtube.com/watch?v=TG5w31nLVv8 YouTestMe GetCertified 10.0 - Automated Proctoring with Proctorio] || Instructions on how to enable automating proctoring service of Proctorio software, define exam settings, create a proctored test, and demonstration of test-taking process from the candidate's perspective
 
|| [https://www.youtube.com/watch?v=TG5w31nLVv8 YouTestMe GetCertified 10.0 - Automated Proctoring with Proctorio] || Instructions on how to enable automating proctoring service of Proctorio software, define exam settings, create a proctored test, and demonstration of test-taking process from the candidate's perspective
 +
|}
 +
==FAQ==
 +
{|class="wikitable"
 +
! Link
 +
 +
|-
 +
|| What happens if the internet is disconnected during the test?
 +
| If the internet interruption is short (1,2 minutes), the test will stop temporarily. The application will try to establish a connection, and if it succeeds, then the test will continue normally. The administrator will be able to see the recording both before and after the interruption. https://prnt.sc/17gq6xg
 +
<br />
 +
If the internet outage is longer, the test will be ended. The administrator will see "Disconnected" for the status of the candidate's attempt and will not be able to see the recording. https://prnt.sc/17gqc2p
 +
|-
 +
 
|}
 
|}
  
Line 24: Line 38:
 
This chapter contains the instruction for using the system, provided by Proctorio.
 
This chapter contains the instruction for using the system, provided by Proctorio.
 
==General Support Articles and FAQ==
 
==General Support Articles and FAQ==
 +
<span style="color:red"> '''To open the Proctorio help center links you must have the proctorio extension.'''
 
{|class="wikitable"
 
{|class="wikitable"
 
! Link
 
! Link
Line 40: Line 55:
  
 
==Student Support Articles and FAQ==
 
==Student Support Articles and FAQ==
 +
<span style="color:red"> '''To open the Proctorio help center links you must have the proctorio extension.'''
 
{|class="wikitable"
 
{|class="wikitable"
 
! Link
 
! Link

Latest revision as of 03:17, 2 July 2021

Proctorio Customer Support Center

To open the Proctorio help center links you must have the proctorio extension.

Proctorio Support Center - General Support https://proctorio.zendesk.com/hc/en-us/categories/200050300-General-Support
Proctorio Support Center - Administrators https://proctorio.zendesk.com/hc/en-us/categories/200045609-Administrators
Proctorio Support Center - Student-Support https://proctorio.zendesk.com/hc/en-us/categories/200043139-Student-Support

Instructions for using YouTestMe GetCertified and Proctorio

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application with Proctorio.

Link Description
YouTestMe GetCertified 10.0 - Automated Proctoring with Proctorio Instructions on how to enable automating proctoring service of Proctorio software, define exam settings, create a proctored test, and demonstration of test-taking process from the candidate's perspective

FAQ

Link
What happens if the internet is disconnected during the test? If the internet interruption is short (1,2 minutes), the test will stop temporarily. The application will try to establish a connection, and if it succeeds, then the test will continue normally. The administrator will be able to see the recording both before and after the interruption. https://prnt.sc/17gq6xg


If the internet outage is longer, the test will be ended. The administrator will see "Disconnected" for the status of the candidate's attempt and will not be able to see the recording. https://prnt.sc/17gqc2p

Proctorio Documentation and Guides

This chapter contains the instruction for using the system, provided by Proctorio.

General Support Articles and FAQ

To open the Proctorio help center links you must have the proctorio extension.

Link
General FAQ
Troubleshooting
Quiz Warnings
Accessibility
Proctorio URL bar icon

Student Support Articles and FAQ

To open the Proctorio help center links you must have the proctorio extension.

Link
FAQ
Quiz System Checks
Hardware Troubleshooting
Hardware Troubleshooting Windows
Hardware Troubleshooting Mac OS
Hardware Troubleshooting Chrome OS
Hardware Troubleshooting Linux
Troubleshooting