Difference between revisions of "Simplify Consulting Help Center"

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| [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe YouTestMe GetCertified - Roles and Permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
+
| [https://www.youtestme.com/kb/how-to-assign-default-user-roles-and-create-new-custom-roles/ Roles and permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
 
|-
 
|-
| [https://www.youtube.com/watch?v=I4fKL2tVtqM YouTestMe GetCertified - User Groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
+
| [https://www.youtestme.com/kb/how-to-bulk-import-users-with-an-excel-template/ How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 
|-
 
|-
|  [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe YouTestMe GetCertified - How to create User Group Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
+
|  [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the self-registration module is enabled] || Step-by-step instructions on how to self-register into the application.
|-
 
|  [https://www.youtube.com/watch?v=udK5dcn7ciA&ab_channel=YouTestMe YouTestMe GetCertified - How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 
|-
 
|  [https://www.youtube.com/watch?v=LCHE0YyrsOQ YouTestMe GetCertified - How to Change User's Status] || Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
 
 
 
|-
 
| [https://www.youtube.com/watch?v=FMaVCNkZRgM YouTestMe GetCertified - How to Approve Registration Request] || Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
 
|-
 
| [https://www.youtube.com/watch?v=qBLYks4QIqU YouTestMe GetCertified - How to Create Custom User Properties]
 
|| Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
 
|-
 
|  [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking How to enable updating user profile information before the test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking.
 
|-
 
|  [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application.
 
 
|}
 
|}
  
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|-
 
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| [https://www.youtube.com/watch?v=dwb0idaAZc8 How to create a simple test] || Step-by-step instructions on how to create a simple test without sections.
+
| [https://www.youtestme.com/kb/how-to-create-a-simple-test-without-sections/ How to create a simple test] || Step-by-step instructions on how to create a simple test without sections.
 +
|-
 +
| [https://www.youtestme.com/kb/how-to-create-test-with-sections/ How to create test with sections] || Step-by-step explanation on how to create a test with test sections.
 +
|-
 +
| [https://www.youtestme.com/kb/how-to-define-grading-scales-and-passing-marks/ How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
 
|-
 
|-
| [https://www.youtube.com/watch?v=hoCU9spKi9U YouTestMe GetCertified - How to Create a Test with Sections] || Step-by-step explanation on how to create a test with test sections.
+
| [https://www.youtestme.com/kb/how-to-create-generated-test How to create generated test] || Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
 
|-
 
|-
| [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
+
| [https://www.youtestme.com/kb/how-to-allow-test-retakes/ How to allow test retakes]
 +
|| Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
 
|-
 
|-
| [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified - Automated Proctoring] || Step-by-step instructions on how to enable automated proctoring mode.
+
| [https://www.youtestme.com/kb/how-to-set-up-report-content-2/ How to set up report content]
 +
|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 
|-
 
|-
| [https://www.youtube.com/watch?v=VDcuOG7AHX0 YouTestMe GetCertified - Taking Test with Automated Proctoring] || Step-by-step instructions on how to take a test with Automated Proctoring.
+
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YTM%20Certificate%20Customization%20-%20Simplify%20Consulting.pdf How to import certificate template]
 +
|Instructions on how to import Jasper certificate template.
 
|-
 
|-
| [https://www.youtestme.com/kb/how-to-create-generated-test How to create generated test] || Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
+
|}
 +
 
 +
=== Training courses ===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 
|-
 
|-
| [https://www.youtestme.com/kb/how-to-create-a-test-with-a-demographic-section How to create a test with a demographic section] || Step-by-step instructions on creating a test with a demographic section.
+
|[https://www.youtestme.com/kb/how-to-create-a-training-course-with-existing-and-ad-hoc-tests-2/ How to create training course with existing and ad-hoc test]
 +
|Instruction to creating training course with existing and ad-hoc test
 
|-
 
|-
| [https://www.youtube.com/watch?v=q4Jbfam4Bsk YouTestMe GetCertified - How to Enable LockDown Browser] || Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
+
|[https://www.youtestme.com/kb/how-to-add-step-to-a-training-course-2/ How to add step to a training course]
 +
|Instructions for adding step to a training course
 
|-
 
|-
| [https://www.youtube.com/watch?v=Utc0r4G9UTU YouTestMe GetCertified - How to Allow Test Retakes]
+
| [https://www.youtestme.com/kb/how-to-add-an-attachment-to-the-training-course-step-2/ How to add attachment to a training course step]
|| Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
+
|Instruction to adding attachment to a training course step
 
|-
 
|-
| [https://www.youtube.com/watch?v=xGejwQDhfMY YouTestMe GetCertified - How to Set Up Report Content]
+
| [https://www.youtestme.com/kb/v11-how-to-set-up-training-course-fees-with-e-commerce// How to set up training course fees with E-commerce]
|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
+
|Instructions for setting up training course fees with E- commerce
 
|-
 
|-
 +
|[https://www.youtestme.com/kb/students-perspective-for-purchasing-a-training-course/ Students perspective for purchasing a training course]
 +
|Instructions for purchasing a training course from a students perspective.
 
|}
 
|}
  
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! Description
 
! Description
 
|-
 
|-
| [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
+
| [https://www.youtestme.com/kb/how-to-create-and-add-questions-to-a-test/ How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
|-
 
|  [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe YouTestMe GetCertified - How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
 
|-
 
| [https://www.youtube.com/watch?v=WqUompofJEY YouTestMe GetCertified - Single Choice Question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
| [https://www.youtube.com/watch?v=AO5oK3aUkMY YouTestMe GetCertified - Multiple Choice Question] || Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
| [https://www.youtube.com/watch?v=z__Xyx-3ZJY YouTestMe GetCertified - True/False Question] || Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
| [https://www.youtube.com/watch?v=iyLxrfgnwkk YouTestMe GetCertified - Ordering Question] || Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
| [https://www.youtube.com/watch?v=43cjVvmuiXg YouTestMe GetCertified - Essay Question] || Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
 
 
|-
 
|-
| [https://www.youtube.com/watch?v=utGzmJtI8Us YouTestMe GetCertified – Open-ended Question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/how-to-create-a-question-pool-manager-security-role-2/ How to create a question pool manager security role] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
 
|-
 
|-
| [https://www.youtube.com/watch?v=WG7vl-pJqcQ YouTestMe GetCertified - Matching Question] || Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/how-to-create-a-single-choice-question-2/ How to create a single choice question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
| [https://www.youtube.com/watch?v=pe8VxRj0ZtQ YouTestMe GetCertified - Hot Spot Question] || Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/how-to-create-multiple-choice-questions/ How to create a multiple choice question] || Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
| [https://www.youtube.com/watch?v=ZgQH5UV5G6c YouTestMe GetCertified - Fill in the Blanks Question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/how-to-create-true-false-question-2/ How to create a true/false question] || Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
| [https://www.youtube.com/watch?v=QX565hlA4lo YouTestMe GetCertified - Matrix Question] || Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/how-to-create-ordering-question-2/ How to create a ordering question] || Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
| [https://www.youtube.com/watch?v=YC_hfkwH5cQ YouTestMe GetCertified - Branching Questions] || Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
+
| [https://www.youtestme.com/kb/how-to-create-open-ended-question-2/ How to create a open-ended question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
| [https://www.youtube.com/watch?v=3Q11GFd8jAs YouTestMe GetCertified - Importing Questions with Excel Template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
+
| [https://www.youtestme.com/kb/how-to-create-fill-in-the-blanks-question-type-2/ How to create a fill in the blanks question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
| [https://www.youtube.com/watch?v=EsgPVk0wBpE YouTestMe GetCertified - How to Randomize Questions & Answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
+
| [https://www.youtestme.com/kb/how-to-create-matrix-questions-2/ How to create a matrix question] || Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf YouTestMe GetCertified - Question Groups]
+
| [https://www.youtestme.com/kb/how-to-bulk-import-questions-to-the-question-pool-using-an-excel-file/ How to import questions with Excel template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
|| Step-by-step instructions on how to create a question group.
 
 
|-
 
|-
 
|}
 
|}
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! Link
 
! Link
 
! Description
 
! Description
 
|-
 
| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified - How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password.
 
|-
 
|  [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
 
 
|-
 
|-
| [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure mail server settings.
+
| [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding-2/ How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
 
|-
 
|-
| [https://www.youtube.com/watch?v=vw37vS8EJug YouTestMe GetCertified - How to Configure Notifications]
+
| [https://www.youtestme.com/kb/how-to-configure-mail-server-settings/ How to configure mail server settings] || Instructions on how to configure mail server settings.
|| Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
 
 
|-
 
|-
| [https://www.youtube.com/watch?v=snF4pIV9ViU YouTestMe GetCertified - How to Set Up Support Contact]
+
| [https://www.youtestme.com/kb/how-to-set-up-support-contact/ How to set up support contact]
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
|}
 
|}
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! Description
 
! Description
 
|-
 
|-
| [https://www.youtube.com/watch?v=pyVW47-4mrc YouTestMe GetCertified - Report Builder]
+
| [https://www.youtestme.com/kb/39082/ Report Builder]
 
|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
 
|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
  
 
|-
 
|-
| [https://www.youtube.com/watch?v=KQ0I3QfCAwk YouTestMe GetCertified - How to Schedule Reports]
+
| [https://www.youtestme.com/kb/how-to-schedule-reports/ How to schedule reports]
 
|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
|-
 
|-
| [https://www.youtube.com/watch?v=YB9BNnvUwWA YouTestMe GetCertified - How to Track Login and Logout Activites]
+
|}
|| Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
+
 
 +
=== Training sessions ===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 +
|-
 +
|[https://owncloud.youtestme.com/owncloud/s/eAC66yzj1XCNaGQ July 29, 2022]
 +
|This training course covers:
 +
 
 +
* Application branding, notifications, certificates, roles and permissions in the application;
 +
* Setting up a Stripe payment account;
 +
* User registration;
 +
|-
 +
|[https://owncloud.youtestme.com/owncloud/s/OpZgyro23MFxeaK July 22, 2022]
 +
|This training course covers:
 +
* Types of questions;
 +
* Test creation and scheduling;
 +
* Creating training and setting up payment for training;
 +
* Payment and process of taking a training course;
 +
* Training results and reports;
 +
 
 
|-
 
|-
 +
|[https://owncloud.youtestme.com/owncloud/s/JAC4mZ5386MGltn September 8, 2022]
 +
|Meeting organized to discuss Simplify Consulting's open questions related to application features.
 
|}
 
|}

Latest revision as of 22:37, 31 October 2022

Customer Support Contact Information

Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://simplify.youtestme.com/
Link to Training GetCertified instance: https://simplify-training.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
How to bulk import users Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
How to register when the self-registration module is enabled Step-by-step instructions on how to self-register into the application.

Tests

Link Description
How to create a simple test Step-by-step instructions on how to create a simple test without sections.
How to create test with sections Step-by-step explanation on how to create a test with test sections.
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to create generated test Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
How to allow test retakes Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
How to import certificate template Instructions on how to import Jasper certificate template.

Training courses

Link Description
How to create training course with existing and ad-hoc test Instruction to creating training course with existing and ad-hoc test
How to add step to a training course Instructions for adding step to a training course
How to add attachment to a training course step Instruction to adding attachment to a training course step
How to set up training course fees with E-commerce Instructions for setting up training course fees with E- commerce
Students perspective for purchasing a training course Instructions for purchasing a training course from a students perspective.

Questions

Link Description
How to create a new question within a question pool Step-by-step instructions on how to create a new question pool and add a question to the pool.
How to create a question pool manager security role Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
How to create a single choice question Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a multiple choice question Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a true/false question Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a ordering question Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a open-ended question Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a fill in the blanks question Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a matrix question Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
How to import questions with Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.

System

Link Description
How to change application theme and branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings Instructions on how to configure mail server settings.
How to set up support contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link Description
Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to schedule reports Step-by-step instructions on how to schedule automated report sending by email at specified times.

Training sessions

Link Description
July 29, 2022 This training course covers:
  • Application branding, notifications, certificates, roles and permissions in the application;
  • Setting up a Stripe payment account;
  • User registration;
July 22, 2022 This training course covers:
  • Types of questions;
  • Test creation and scheduling;
  • Creating training and setting up payment for training;
  • Payment and process of taking a training course;
  • Training results and reports;
September 8, 2022 Meeting organized to discuss Simplify Consulting's open questions related to application features.