SoftwarePlant Help Center

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Customer Support Contact Information

Phone: +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://softwareplant.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
How to upload a large number of users in the group Step by step instructions on how to upload a large number of users in the group
How to reactivate user accounts Step by step instructions on how to reactivate user accounts
How to assign default user roles and create new custom roles Step by step instructions on how to assign default user roles and create new custom roles
How to change and reset the password Step by step instructions on how to change and reset the password

Tests

Link Description
How to create a simple test without sections Step by step instructions on how to create a simple test without sections
How to create generated test Step by step instructions on how to create generated test
How to create and add certificates to a test Step by step instructions on how to create and add certificates to a test
How to reset a test attempt for a candidate Step by step instructions on how to reset a test attempt for a candidate
How to configure test-retake attempts Step by step instructions on how to configure test-retake attempts
How to assign candidates to a testing session Step by step instructions on how to assign candidates to a testing session
How to change the settings of a published test Step by step instructions on how to change the settings of a published test


Question Pools and Question Types

Link Description
How to contact support within the application Step by step instructions on how to contact support within the application

Reporting

Link Description
How to access predefined reports Step by step instructions on how to access predefined reports
How to create custom reports using the Report Builder Step by step instructions on how to create custom reports using the Report Builder

System Settings

Link Description
How to contact support within the application Step by step instructions on how to contact support within the application
How to configure email and application notifications Step by step instructions on how to configure email and application notifications
How to change application theme and branding Step by step instructions on how to change application theme and branding