Difference between revisions of "Customer Help Center"
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|| Feedback Form | || Feedback Form | ||
|| Performance Letter | || Performance Letter | ||
− | || | + | || Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported. |
|- | |- | ||
|| Section Group with Passing Requirements | || Section Group with Passing Requirements | ||
|| Core Section | || Core Section | ||
|| Analysis | || Analysis | ||
− | || | + | || Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test. |
|- | |- | ||
+ | |||
+ | =Knowledge base= | ||
+ | |||
+ | {|class="wikitable" | ||
+ | ! Link | ||
+ | ! Description | ||
+ | ! Type | ||
+ | |- | ||
+ | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Test%20creation%20and%20test-taking%20using%20the%20integration%20with%20AGILE.pdf Test Creation, Test-taking and Reporting using the Integration with AGILE] | ||
+ | || How to import users, tests, testing sessions and test candidates from AGILE. | ||
+ | Examining a personal report (preformatted letter) and exporting completion statuses | ||
+ | || PDF |
Revision as of 18:53, 21 September 2020
Customer Support Contact Information
Phone: | Toll-free (888) 614-6143 |
Email Address: | dia-support@youtestme.com |
Terminology
Knowledge base
YouTestMe Term | Term2 | Term3 | Description |
---|---|---|---|
Question Pools | Topic Areas | Terminal Learning Objectives | A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently. |
Notes | Passage Window | Introduction Window | Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process. |
Testing Sessions | Scheduled Offerings | N/A | Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc. |
Sections | Modules | N/A | Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings. |
Score Report | Feedback Form | Performance Letter | Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported. |
Section Group with Passing Requirements | Core Section | Analysis | Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test. |
Link | Description | Type |
---|---|---|
Test Creation, Test-taking and Reporting using the Integration with AGILE | How to import users, tests, testing sessions and test candidates from AGILE.
Examining a personal report (preformatted letter) and exporting completion statuses |