Customer Help Center

Customer Support Contact Information

Phone:	Toll-free (888) 614-6143
Email Address:	dia-support@youtestme.com

Terminology

YouTestMe Term	Term2	Term3	Description
Question Pools	Topic Areas	Terminal Learning Objectives	A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently.
Notes	Passage Window	Introduction Window	Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process.
Testing Sessions	Scheduled Offerings	N/A	Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc.
Sections	Modules	N/A	Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
Score Report	Feedback Form	Performance Letter	Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported.
Section Group with Passing Requirements	Core Section	Analysis	Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test.

Knowledge base

Link	Description	Type
Full Demonstration	One-hour demonstration of the main functionalities in YouTestMe GetCertified.	Video
Test Creation, Test-taking and Reporting using the Integration with AGILE	How to import users, tests, testing sessions and test candidates from AGILE. Examining a personal report (preformatted letter) and exporting completion statuses	PDF