Difference between revisions of "IECEx Help Center"

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|  [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe Roles and Permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
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|  [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe Roles and permissions] || Explanation of the default user roles and permissions and instructions on creating a new role with custom permissions.
 
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|  [https://www.youtube.com/watch?v=I4fKL2tVtqM User Groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
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|  [https://www.youtube.com/watch?v=udK5dcn7ciA&ab_channel=YouTestMe How to bulk import users] || Instructions on how to fill the Excel template with user data and import a large number of users into the application at once.
 
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| [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create User Group Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
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| [https://www.youtube.com/watch?v=FMaVCNkZRgM How to approve registration request] || Instructions on how to review the registration requests, approve or decline them, and customize email notifications sent to approved/declined users.
 
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|  [https://www.youtube.com/watch?v=udK5dcn7ciA&ab_channel=YouTestMe How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
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|  [https://www.youtube.com/watch?v=I4fKL2tVtqM User groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
 
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|  [https://www.youtube.com/watch?v=LCHE0YyrsOQ How to Change User's Status] || Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
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|  [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create user group manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
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| [https://www.youtube.com/watch?v=FMaVCNkZRgM How to Approve Registration Request] || Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
 
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| [https://www.youtube.com/watch?v=qBLYks4QIqU How to Create Custom User Properties]
 
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|| Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
 
 
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|  [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking How to enable updating user profile information before the test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking.
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|  [https://www.youtube.com/watch?v=fFpstUr7fjM Organization division and institution administrators ] || An overview on how to achieve organization division with multiple institution administrators having access to specific units.
 
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|  [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application.
 
 
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===Tests===
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===Questions===
 
{|class="wikitable"
 
{|class="wikitable"
 
! Link
 
! Link
 
! Description
 
! Description
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|  [https://www.youtube.com/watch?v=dwb0idaAZc8 How to create a simple test] || Step-by-step instructions on how to create a simple test without sections.
 
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| [https://www.youtube.com/watch?v=hoCU9spKi9U How to Create a Test with Sections] || Step-by-step explanation on how to create a test with test sections.
 
 
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|  [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
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|  [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to create a new question] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
 
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|  [https://www.youtube.com/watch?v=I1tW2oY4eRI&ab_channel=YouTestMe How to create test using test generator] || Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
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|  [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe How to create question pool manager] || Creating a role that has permission to access, create, and/or manage question pools.
 
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| [https://www.youtestme.com/kb/how-to-create-a-test-with-a-demographic-section How to create a test with a demographic section] || Step-by-step instructions on creating a test with a demographic section.
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| [https://www.youtube.com/watch?v=3Q11GFd8jAs Importing questions with Excel template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
 
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| [https://www.youtube.com/watch?v=q4Jbfam4Bsk How to Enable LockDown Browser] || Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
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| [https://www.youtube.com/watch?v=EsgPVk0wBpE How to randomize questions & answers] || Instructions on how to randomize the order of questions and answers in a test.
 
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| [https://www.youtube.com/watch?v=Utc0r4G9UTU How to Allow Test Retakes]
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| [https://www.youtube.com/watch?v=pZSZxncy6A8&ab_channel=YouTestMe Multilingual tests] || Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language.
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|| Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
 
 
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| [https://www.youtube.com/watch?v=xGejwQDhfMY How to Set Up Report Content]
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| [https://www.youtube.com/watch?v=xamFBkjtWno Collaborative question management] || Mechanisms that allow collaborative creation and management of questions.
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|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 
 
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| [https://www.youtube.com/watch?v=ANvUQUaPMUE&ab_channel=YouTestMe Note taking options]
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| [https://www.youtube.com/watch?v=WqUompofJEY Single choice question] || Creating a single choice question type, explanation of its configuration, and a preview of it in a test-taking process.
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|| Instructions on how to enable notes for candidates, make them visible for instructors, and configure other related options.
 
 
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| [https://www.youtestme.com/kb/how-to-continue-the-test-after-leaving-it/ How to continue the test after leaving it.]
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| [https://www.youtube.com/watch?v=AO5oK3aUkMY Multiple choice question] || Creating a multiple choice question type, explanation of its configuration, and a preview of it in a test-taking process.
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|| Instructions on how a candidate can continue a test without the admin’s intervention.
 
 
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| [https://www.youtestme.com/kb/how-to-create-a-test-template/ How to create a test template.]
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| [https://www.youtube.com/watch?v=43cjVvmuiXg Essay question] || Creating an essay question type, explanation of its configuration, and a preview of it in a test-taking process.
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|| Instructions on how to create a test template and loading the previously created test template.
 
 
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| [https://www.youtestme.com/kb/how-to-prevent-a-candidate-from-seeing-test-results-before-the-managers-approval/ How to prevent a candidate from seeing test results before the manager’s approval.]
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| [https://www.youtube.com/watch?v=utGzmJtI8Us Open-ended question] || Creating an open-ended question type, explanation of its configuration, and a preview of it in a test-taking process.
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|| Instructions on how to prevent a candidate from seeing test results until the test manager approves them.
 
 
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===Questions===
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===Tests===
 
{|class="wikitable"
 
{|class="wikitable"
 
! Link
 
! Link
 
! Description
 
! Description
 +
 
|-
 
|-
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|  [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
+
|  [https://www.youtube.com/watch?v=dwb0idaAZc8 How to create a simple test] || Step-by-step instructions on how to create a simple test without sections.
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|-
 
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|  [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe YouTestMe GetCertified 10.0 - How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
 
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| [https://www.youtube.com/watch?v=WqUompofJEY YouTestMe GetCertified 10.0 - Single Choice Question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
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| [https://www.youtube.com/watch?v=AO5oK3aUkMY YouTestMe GetCertified 10.0 - Multiple Choice Question] || Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
 
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| [https://www.youtube.com/watch?v=z__Xyx-3ZJY YouTestMe GetCertified 10.0 - True/False Question] || Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
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| [https://www.youtestme.com/kb/how-to-create-a-test-template/ How to create a test template]
 +
|| Instructions on how to create a test template and use it to create a new test.
 
|-
 
|-
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| [https://www.youtube.com/watch?v=iyLxrfgnwkk YouTestMe GetCertified 10.0 - Ordering Question] || Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test How to define grading scales and passing marks] || Explanation of the grading scales and instructions on applying automatic grading and passing marks to tests.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=43cjVvmuiXg YouTestMe GetCertified 10.0 - Essay Question] || Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtube.com/watch?v=I1tW2oY4eRI&ab_channel=YouTestMe How to create test using test generator] || Step-by-step instructions on how to to use a test generator to create different versions of the same test.
 
|-
 
|-
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| [https://www.youtube.com/watch?v=utGzmJtI8Us YouTestMe GetCertified 10.0 – Open-ended Question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtube.com/watch?v=q4Jbfam4Bsk How to enable lockdown browser] || Instructions on how to have a secure testing environment by enabling a LockDown browser that prevents candidates from copying, cutting, and printing anything from the screen.
 
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| [https://www.youtube.com/watch?v=WG7vl-pJqcQ YouTestMe GetCertified 10.0 - Matching Question] || Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
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| [https://www.youtestme.com/kb/how-to-continue-the-test-after-leaving-it/ How to allow test continuation]
 +
|| Instructions on how a candidate can pause and continue a test without the admin’s intervention.
 
|-
 
|-
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| [https://www.youtube.com/watch?v=pe8VxRj0ZtQ YouTestMe GetCertified 10.0 - Hot Spot Question] || Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
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| [https://www.youtube.com/watch?v=ANvUQUaPMUE&ab_channel=YouTestMe How to leave notes during the test]
 +
|| Instructions on how to enable candidates to leave notes during the test-taking and make them visible to instructors.
 
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| [https://www.youtube.com/watch?v=ZgQH5UV5G6c YouTestMe GetCertified 10.0 - Fill in the Blanks Question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
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| [https://www.youtube.com/watch?v=xGejwQDhfMY How to set up report content]
 +
|| Instructions on how to configure the content, lifespan, and visibility time for the reports the candidates receive after the test-taking.
 
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| [https://www.youtube.com/watch?v=QX565hlA4lo YouTestMe GetCertified 10.0 - Matrix Question] || Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
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| [https://www.youtestme.com/kb/how-to-prevent-a-candidate-from-seeing-test-results-before-the-managers-approval/ How to show test results upon manager’s approval]
 +
|| Instructions on how to prevent a candidate from seeing test results until the test manager approves and sends them.
 
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| [https://www.youtube.com/watch?v=YC_hfkwH5cQ YouTestMe GetCertified 10.0 - Branching Questions] || Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
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| [https://www.youtube.com/watch?v=k8tm_AWEymI Live proctoring with conference tools] || Instructions on how to monitor student activities live through the integration with meeting tools.
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| [https://www.youtube.com/watch?v=3Q11GFd8jAs YouTestMe GetCertified 10.0 - Importing Questions with Excel Template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
 
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|-
 
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| [https://www.youtube.com/watch?v=EsgPVk0wBpE YouTestMe GetCertified 10.0 - How to Randomize Questions & Answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
 
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf YouTestMe GetCertified 10.0 - Question Groups]
 
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|| Step-by-step instructions on how to create a question group.
 
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| [https://www.youtube.com/watch?v=pZSZxncy6A8&ab_channel=YouTestMe YouTestMe GetCertified 10.3 - Multilingual Tests] || Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language.
 
 
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| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password.
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| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be How to change and reset the password] || Instructions on how to change and reset the personal password and change other users' passwords.
 
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|  [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
 
|  [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
 
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|  [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure mail server settings.
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|  [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure a mail server.
 
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| [https://www.youtube.com/watch?v=vw37vS8EJug How to Configure Notifications]
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| [https://www.youtube.com/watch?v=vw37vS8EJug How to configure notifications]
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|| Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
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|| Instructions on how to edit in-application and email notifications, a preview of the notifications from the user’s perspective, and a quick explanation of basic notification events.
 
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| [https://www.youtube.com/watch?v=snF4pIV9ViU How to Set Up Support Contact]
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| [https://www.youtube.com/watch?v=snF4pIV9ViU How to set up support contact]
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
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! Description
 
! Description
 
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| [https://www.youtube.com/watch?v=pyVW47-4mrc Report Builder]
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| [https://www.youtube.com/watch?v=pyVW47-4mrc Report builder]
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|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
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|| Instructions on how to obtain a detailed insight into test statistics or compare individual items by creating completely customized and unique reports with advanced search filters.
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| [https://www.youtube.com/watch?v=KQ0I3QfCAwk How to Schedule Reports]
 
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|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
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| [https://www.youtube.com/watch?v=YB9BNnvUwWA How to Track Login and Logout Activites]
 
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|| Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
 
 
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| [https://www.youtube.com/watch?v=xGejwQDhfMY&ab_channel=YouTestMe How to Set Up Report Content]
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| [https://www.youtube.com/watch?v=KQ0I3QfCAwk How to schedule reports]
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|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
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|| Instructions on how to schedule automated report sending by email at specified times.
 
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Latest revision as of 20:53, 2 August 2021

Customer Support Contact Information

Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://iecex.youtestme.com/

Instructions for Using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
Roles and permissions Explanation of the default user roles and permissions and instructions on creating a new role with custom permissions.
How to bulk import users Instructions on how to fill the Excel template with user data and import a large number of users into the application at once.
How to approve registration request Instructions on how to review the registration requests, approve or decline them, and customize email notifications sent to approved/declined users.
User groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
How to create user group manager Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
Organization division and institution administrators An overview on how to achieve organization division with multiple institution administrators having access to specific units.

Questions

Link Description
How to create a new question Step-by-step instructions on how to create a new question pool and add a question to the pool.
How to create question pool manager Creating a role that has permission to access, create, and/or manage question pools.
Importing questions with Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to randomize questions & answers Instructions on how to randomize the order of questions and answers in a test.
Multilingual tests Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language.
Collaborative question management Mechanisms that allow collaborative creation and management of questions.
Single choice question Creating a single choice question type, explanation of its configuration, and a preview of it in a test-taking process.
Multiple choice question Creating a multiple choice question type, explanation of its configuration, and a preview of it in a test-taking process.
Essay question Creating an essay question type, explanation of its configuration, and a preview of it in a test-taking process.
Open-ended question Creating an open-ended question type, explanation of its configuration, and a preview of it in a test-taking process.

Tests

Link Description
How to create a simple test Step-by-step instructions on how to create a simple test without sections.
How to create a test template Instructions on how to create a test template and use it to create a new test.
How to define grading scales and passing marks Explanation of the grading scales and instructions on applying automatic grading and passing marks to tests.
How to create test using test generator Step-by-step instructions on how to to use a test generator to create different versions of the same test.
How to enable lockdown browser Instructions on how to have a secure testing environment by enabling a LockDown browser that prevents candidates from copying, cutting, and printing anything from the screen.
How to allow test continuation Instructions on how a candidate can pause and continue a test without the admin’s intervention.
How to leave notes during the test Instructions on how to enable candidates to leave notes during the test-taking and make them visible to instructors.
How to set up report content Instructions on how to configure the content, lifespan, and visibility time for the reports the candidates receive after the test-taking.
How to show test results upon manager’s approval Instructions on how to prevent a candidate from seeing test results until the test manager approves and sends them.
Live proctoring with conference tools Instructions on how to monitor student activities live through the integration with meeting tools.

System

Link Description
How to change and reset the password Instructions on how to change and reset the personal password and change other users' passwords.
How to change application theme and branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings Instructions on how to configure a mail server.
How to configure notifications Instructions on how to edit in-application and email notifications, a preview of the notifications from the user’s perspective, and a quick explanation of basic notification events.
How to set up support contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link Description
Report builder Instructions on how to obtain a detailed insight into test statistics or compare individual items by creating completely customized and unique reports with advanced search filters.
How to schedule reports Instructions on how to schedule automated report sending by email at specified times.
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