Difference between revisions of "Wiki Help Center Template"
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Revision as of 22:21, 15 July 2024
Customer Support Contact Information
| Email Address: | support@youtestme.com |
Important links
| Link to Official GetCertified instance: | https://clontext.youtestme.com/ |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
| Link | Description |
|---|---|
| Getting Started with YouTestMe GetCertified | This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
recommendations for the best use cases, enabling you to easily organize the whole testing process. |
Users
| Link | Description |
|---|---|
| Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step-by-step instructions on creating a new role with custom permissions. |
| User groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. |
| How to assign a manager to a user group | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. |
| How to bulk import users | Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once. |
Tests
| Link | Description |
|---|---|
| How to create a test with sections | Step-by-step explanation on how to create a test with test sections. |
| How to create a generated test | Step-by-step instructions on how to use a test generator to create many different versions of the same test. |
| How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. |
| Automated proctoring | Step-by-step instructions on how to enable automated proctoring mode. |
| Student's perspective of the test-taking process with automated proctoring | Step-by-step instructions on how to take a test with Automated Proctoring. |
| How to set up report content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. |
Questions
| Link | Description |
|---|---|
| How to create a question pool | Step-by-step instructions on how to create a new question pool and add a question to the pool. |
| Importing questions through an Excel template | Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. |
| How to track question statistics | Instructions on how to access and examine statistics on questions in the selected question pool. |
| Question types | An overview of question types in YouTestMe. |
| Single choice vs multiple choice questions | Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process. |
| Open-ended question | Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. |
| Fill in the blanks question | Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. |
| How to randomize questions & answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. |
| How to fill in the Excel template for each question type | Instructions on how to fill in the Excel template to upload the questions. |
System
| Link | Description
|
|---|---|
| How to white label the application | Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link. |
| How to configure mail server settings | Instructions on how to configure mail server settings. |
| How to configure notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. |
| How to set up support contact | Instructions on how to set up the procedure for contacting support from the application and customize the contact form. |
Reporting
| Link | Description |
|---|---|
| Reports overview | One-minute overview of the reports in YouTestMe GetCertified. |
| How to access and use predefined reports | Instructions on how to access and use predefined reports to see organized and aggregated information from the database. |
| Report builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. |
| How to schedule reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. |