Difference between revisions of "Cannabis Community College Help Center"
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{|class="wikitable" | {|class="wikitable" | ||
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− | || '''Phone:''' || +1 647 558 6017 | + | || '''Phone:''' || +1 888 418 1718 and +1 647 558 6017 |
|- | |- | ||
|| '''Email Address:''' || support@youtestme.com | || '''Email Address:''' || support@youtestme.com | ||
|} | |} | ||
+ | |||
=Important links= | =Important links= | ||
Line 14: | Line 15: | ||
|} | |} | ||
− | == | + | =Instructions for using YouTestMe GetCertified= |
− | = | + | |
+ | This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application. | ||
+ | |||
+ | ===Users=== | ||
+ | |||
+ | {|class="wikitable" | ||
+ | ! Link | ||
+ | ! Description | ||
+ | |- | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe YouTestMe GetCertified 10.0 - Roles and Permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=I4fKL2tVtqM YouTestMe GetCertified 10.0 - User Groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe YouTestMe GetCertified 10.0 - How to create User Group Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=udK5dcn7ciA&ab_channel=YouTestMe YouTestMe GetCertified 10.0 - How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=LCHE0YyrsOQ YouTestMe GetCertified 10.0 - How to Change User's Status] || Instructions on how to change a user’s status to active, locked, suspended, or deactivated. | ||
+ | |||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=FMaVCNkZRgM YouTestMe GetCertified 10.0 - How to Approve Registration Request] || Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=qBLYks4QIqU YouTestMe GetCertified 10.0 - How to Create Custom User Properties] | ||
+ | || Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. | ||
+ | |- | ||
+ | | [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking How to enable updating user profile information before the test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking. | ||
+ | |- | ||
+ | | [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application. | ||
+ | |} | ||
+ | |||
+ | ===Tests=== | ||
+ | {|class="wikitable" | ||
+ | ! Link | ||
+ | ! Description | ||
+ | |||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=dwb0idaAZc8 How to create a simple test] || Step-by-step instructions on how to create a simple test without sections. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=hoCU9spKi9U YouTestMe GetCertified 10.0 - How to Create a Test with Sections] || Step-by-step explanation on how to create a test with test sections. | ||
+ | |- | ||
+ | | [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | ||
+ | |- | ||
+ | | [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified 9.2 - Automated Proctoring] || Step-by-step instructions on how to enable automated proctoring mode. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=VDcuOG7AHX0 YouTestMe GetCertified 10.0 - Taking Test with Automated Proctoring] || Step-by-step instructions on how to take a test with Automated Proctoring. | ||
+ | |- | ||
+ | | [https://www.youtestme.com/kb/how-to-create-generated-test How to create generated test] || Step-by-step instructions on how to to use a test generator to create many different versions of the same test. | ||
+ | |- | ||
+ | | [https://www.youtestme.com/kb/how-to-create-a-test-with-a-demographic-section How to create a test with a demographic section] || Step-by-step instructions on creating a test with a demographic section. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=q4Jbfam4Bsk YouTestMe GetCertified 10.0 - How to Enable LockDown Browser] || Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=Utc0r4G9UTU YouTestMe GetCertified 10.0 - How to Allow Test Retakes] | ||
+ | || Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=xGejwQDhfMY YouTestMe GetCertified 10.0 - How to Set Up Report Content] | ||
+ | || Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. | ||
+ | |- | ||
+ | |} | ||
+ | ===Questions=== | ||
{|class="wikitable" | {|class="wikitable" | ||
+ | ! Link | ||
+ | ! Description | ||
|- | |- | ||
− | || | + | | [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool. |
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe YouTestMe GetCertified 10.0 - How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=WqUompofJEY YouTestMe GetCertified 10.0 - Single Choice Question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=AO5oK3aUkMY YouTestMe GetCertified 10.0 - Multiple Choice Question] || Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=z__Xyx-3ZJY YouTestMe GetCertified 10.0 - True/False Question] || Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=iyLxrfgnwkk YouTestMe GetCertified 10.0 - Ordering Question] || Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=43cjVvmuiXg YouTestMe GetCertified 10.0 - Essay Question] || Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=utGzmJtI8Us YouTestMe GetCertified 10.0 – Open-ended Question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=WG7vl-pJqcQ YouTestMe GetCertified 10.0 - Matching Question] || Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=pe8VxRj0ZtQ YouTestMe GetCertified 10.0 - Hot Spot Question] || Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=ZgQH5UV5G6c YouTestMe GetCertified 10.0 - Fill in the Blanks Question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=QX565hlA4lo YouTestMe GetCertified 10.0 - Matrix Question] || Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=YC_hfkwH5cQ YouTestMe GetCertified 10.0 - Branching Questions] || Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=3Q11GFd8jAs YouTestMe GetCertified 10.0 - Importing Questions with Excel Template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=EsgPVk0wBpE YouTestMe GetCertified 10.0 - How to Randomize Questions & Answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. | ||
+ | |- | ||
+ | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf YouTestMe GetCertified 10.0 - Question Groups] | ||
+ | || Step-by-step instructions on how to create a question group. | ||
+ | |- | ||
+ | |} | ||
+ | |||
+ | ==Training courses== | ||
+ | |||
+ | {|class="wikitable" | ||
+ | ! Link | ||
+ | ! Description | ||
+ | ! Version | ||
+ | ! Type | ||
+ | |- | ||
+ | || [https://www.youtestme.com/kb/how-to-create-a-training-course-with-existing-and-ad-hoc-tests YouTestMe GetCertified 10.0 - How to create a training course] | ||
+ | || Instructions on how to create a training course, assign the existing test to a step, and create a new ad-hoc test | ||
+ | || 10.0 | ||
+ | || Article | ||
+ | |} | ||
+ | ===System=== | ||
+ | {|class="wikitable" | ||
+ | ! Link | ||
+ | ! Description | ||
+ | |||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified 10.0 - How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password. | ||
+ | |- | ||
+ | | [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | ||
+ | |- | ||
+ | | [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure mail server settings. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=vw37vS8EJug YouTestMe GetCertified 10.0 - How to Configure Notifications] | ||
+ | || Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=snF4pIV9ViU YouTestMe GetCertified 10.2 - How to Set Up Support Contact] | ||
+ | || Instructions on how to set up the procedure for contacting support from the application and customize the contact form. | ||
+ | |} | ||
+ | |||
+ | ===Reporting=== | ||
+ | |||
+ | {|class="wikitable" | ||
+ | ! Link | ||
+ | ! Description | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=pyVW47-4mrc YouTestMe GetCertified 10.0 - Report Builder] | ||
+ | || Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | ||
+ | |||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=KQ0I3QfCAwk YouTestMe GetCertified 10.0 - How to Schedule Reports] | ||
+ | || Step-by-step instructions on how to schedule automated report sending by email at specified times. | ||
+ | |- | ||
+ | | [https://www.youtube.com/watch?v=YB9BNnvUwWA YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites] | ||
+ | || Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file. | ||
+ | |- | ||
+ | |} |
Latest revision as of 17:53, 31 May 2021
Customer Support Contact Information
Phone: | +1 888 418 1718 and +1 647 558 6017 |
Email Address: | support@youtestme.com |
Important links
Link to Official GetCertified instance: | https://ccc.youtestme.com/ |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Users
Link | Description |
---|---|
YouTestMe GetCertified 10.0 - Roles and Permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. |
YouTestMe GetCertified 10.0 - User Groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. |
YouTestMe GetCertified 10.0 - How to create User Group Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. |
YouTestMe GetCertified 10.0 - How to bulk import users | Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once. |
YouTestMe GetCertified 10.0 - How to Change User's Status | Instructions on how to change a user’s status to active, locked, suspended, or deactivated. |
YouTestMe GetCertified 10.0 - How to Approve Registration Request | Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users. |
YouTestMe GetCertified 10.0 - How to Create Custom User Properties | Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. |
How to enable updating user profile information before the test-taking | Step-by-step instructions on how to enable updating user profile information before the test-taking. |
How to register when the Self-registration module is enabled | Step-by-step instructions on how to self-register into the application. |
Tests
Link | Description |
---|---|
How to create a simple test | Step-by-step instructions on how to create a simple test without sections. |
YouTestMe GetCertified 10.0 - How to Create a Test with Sections | Step-by-step explanation on how to create a test with test sections. |
How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. |
YouTestMe GetCertified 9.2 - Automated Proctoring | Step-by-step instructions on how to enable automated proctoring mode. |
YouTestMe GetCertified 10.0 - Taking Test with Automated Proctoring | Step-by-step instructions on how to take a test with Automated Proctoring. |
How to create generated test | Step-by-step instructions on how to to use a test generator to create many different versions of the same test. |
How to create a test with a demographic section | Step-by-step instructions on creating a test with a demographic section. |
YouTestMe GetCertified 10.0 - How to Enable LockDown Browser | Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process. |
YouTestMe GetCertified 10.0 - How to Allow Test Retakes | Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available. |
YouTestMe GetCertified 10.0 - How to Set Up Report Content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. |
Questions
Link | Description |
---|---|
How to create a new question within a question pool | Step-by-step instructions on how to create a new question pool and add a question to the pool. |
YouTestMe GetCertified 10.0 - How to create Question Pool Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. |
YouTestMe GetCertified 10.0 - Single Choice Question | Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Multiple Choice Question | Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - True/False Question | Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Ordering Question | Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Essay Question | Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 – Open-ended Question | Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Matching Question | Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Hot Spot Question | Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Fill in the Blanks Question | Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Matrix Question | Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified 10.0 - Branching Questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. |
YouTestMe GetCertified 10.0 - Importing Questions with Excel Template | Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. |
YouTestMe GetCertified 10.0 - How to Randomize Questions & Answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. |
YouTestMe GetCertified 10.0 - Question Groups | Step-by-step instructions on how to create a question group. |
Training courses
Link | Description | Version | Type |
---|---|---|---|
YouTestMe GetCertified 10.0 - How to create a training course | Instructions on how to create a training course, assign the existing test to a step, and create a new ad-hoc test | 10.0 | Article |
System
Link | Description |
---|---|
YouTestMe GetCertified 10.0 - How to Change and Reset the Password | Step-by-step instructions on how to change and reset the personal password and change other user's password. |
How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. |
How to configure mail server settings | Instructions on how to configure mail server settings. |
YouTestMe GetCertified 10.0 - How to Configure Notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. |
YouTestMe GetCertified 10.2 - How to Set Up Support Contact | Instructions on how to set up the procedure for contacting support from the application and customize the contact form. |
Reporting
Link | Description |
---|---|
YouTestMe GetCertified 10.0 - Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. |
YouTestMe GetCertified 10.0 - How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. |
YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites | Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file. |