Difference between revisions of "IECEx Help Center"
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| [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create user group manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | | [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create user group manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | ||
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| + | | [https://www.youtube.com/watch?v=fFpstUr7fjM Organization division and institution administrators ] || An overview on how to achieve organization division with multiple institution administrators having access to specific units. | ||
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| + | ===Questions=== | ||
| + | {|class="wikitable" | ||
| + | ! Link | ||
| + | ! Description | ||
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| + | | [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to create a new question] || Step-by-step instructions on how to create a new question pool and add a question to the pool. | ||
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| + | | [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe How to create question pool manager] || Creating a role that has permission to access, create, and/or manage question pools. | ||
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| + | | [https://www.youtube.com/watch?v=3Q11GFd8jAs Importing questions with Excel template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. | ||
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| + | | [https://www.youtube.com/watch?v=EsgPVk0wBpE How to randomize questions & answers] || Instructions on how to randomize the order of questions and answers in a test. | ||
| + | |- | ||
| + | | [https://www.youtube.com/watch?v=pZSZxncy6A8&ab_channel=YouTestMe Multilingual tests] || Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. | ||
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| + | | [https://www.youtube.com/watch?v=xamFBkjtWno Collaborative question management] || Mechanisms that allow collaborative creation and management of questions. | ||
| + | |- | ||
| + | | [https://www.youtube.com/watch?v=WqUompofJEY Single choice question] || Creating a single choice question type, explanation of its configuration, and a preview of it in a test-taking process. | ||
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| + | | [https://www.youtube.com/watch?v=AO5oK3aUkMY Multiple choice question] || Creating a multiple choice question type, explanation of its configuration, and a preview of it in a test-taking process. | ||
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| + | | [https://www.youtube.com/watch?v=43cjVvmuiXg Essay question] || Creating an essay question type, explanation of its configuration, and a preview of it in a test-taking process. | ||
| + | |- | ||
| + | | [https://www.youtube.com/watch?v=utGzmJtI8Us Open-ended question] || Creating an open-ended question type, explanation of its configuration, and a preview of it in a test-taking process. | ||
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| [https://www.youtestme.com/kb/how-to-prevent-a-candidate-from-seeing-test-results-before-the-managers-approval/ How to show test results upon manager’s approval] | | [https://www.youtestme.com/kb/how-to-prevent-a-candidate-from-seeing-test-results-before-the-managers-approval/ How to show test results upon manager’s approval] | ||
|| Instructions on how to prevent a candidate from seeing test results until the test manager approves and sends them. | || Instructions on how to prevent a candidate from seeing test results until the test manager approves and sends them. | ||
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| − | | [https://www.youtube.com/watch?v= | + | | [https://www.youtube.com/watch?v=k8tm_AWEymI Live proctoring with conference tools] || Instructions on how to monitor student activities live through the integration with meeting tools. |
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| − | | [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be How to | + | | [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be How to change and reset the password] || Instructions on how to change and reset the personal password and change other users' passwords. |
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| [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | | [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | ||
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| − | | [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure mail server | + | | [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure a mail server. |
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| − | | [https://www.youtube.com/watch?v=vw37vS8EJug How to | + | | [https://www.youtube.com/watch?v=vw37vS8EJug How to configure notifications] |
| − | || Instructions on how to edit in-application and email notifications | + | || Instructions on how to edit in-application and email notifications, a preview of the notifications from the user’s perspective, and a quick explanation of basic notification events. |
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| − | | [https://www.youtube.com/watch?v=snF4pIV9ViU How to | + | | [https://www.youtube.com/watch?v=snF4pIV9ViU How to set up support contact] |
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form. | || Instructions on how to set up the procedure for contacting support from the application and customize the contact form. | ||
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! Description | ! Description | ||
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| − | | [https://www.youtube.com/watch?v=pyVW47-4mrc Report | + | | [https://www.youtube.com/watch?v=pyVW47-4mrc Report builder] |
| − | || Instructions on how to obtain a detailed insight into test | + | || Instructions on how to obtain a detailed insight into test statistics or compare individual items by creating completely customized and unique reports with advanced search filters. |
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| − | | [https://www.youtube.com/watch?v= | + | | [https://www.youtube.com/watch?v=KQ0I3QfCAwk How to schedule reports] |
| − | || Instructions on how to | + | || Instructions on how to schedule automated report sending by email at specified times. |
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|} | |} | ||
Latest revision as of 20:53, 2 August 2021
Customer Support Contact Information
| Email Address: | support@youtestme.com |
Important links
| Link to Official GetCertified instance: | https://iecex.youtestme.com/ |
Instructions for Using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Users
| Link | Description |
|---|---|
| Roles and permissions | Explanation of the default user roles and permissions and instructions on creating a new role with custom permissions. |
| How to bulk import users | Instructions on how to fill the Excel template with user data and import a large number of users into the application at once. |
| How to approve registration request | Instructions on how to review the registration requests, approve or decline them, and customize email notifications sent to approved/declined users. |
| User groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. |
| How to create user group manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. |
| Organization division and institution administrators | An overview on how to achieve organization division with multiple institution administrators having access to specific units. |
Questions
| Link | Description |
|---|---|
| How to create a new question | Step-by-step instructions on how to create a new question pool and add a question to the pool. |
| How to create question pool manager | Creating a role that has permission to access, create, and/or manage question pools. |
| Importing questions with Excel template | Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. |
| How to randomize questions & answers | Instructions on how to randomize the order of questions and answers in a test. |
| Multilingual tests | Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. |
| Collaborative question management | Mechanisms that allow collaborative creation and management of questions. |
| Single choice question | Creating a single choice question type, explanation of its configuration, and a preview of it in a test-taking process. |
| Multiple choice question | Creating a multiple choice question type, explanation of its configuration, and a preview of it in a test-taking process. |
| Essay question | Creating an essay question type, explanation of its configuration, and a preview of it in a test-taking process. |
| Open-ended question | Creating an open-ended question type, explanation of its configuration, and a preview of it in a test-taking process. |
Tests
| Link | Description |
|---|---|
| How to create a simple test | Step-by-step instructions on how to create a simple test without sections. |
| How to create a test template | Instructions on how to create a test template and use it to create a new test. |
| How to define grading scales and passing marks | Explanation of the grading scales and instructions on applying automatic grading and passing marks to tests. |
| How to create test using test generator | Step-by-step instructions on how to to use a test generator to create different versions of the same test. |
| How to enable lockdown browser | Instructions on how to have a secure testing environment by enabling a LockDown browser that prevents candidates from copying, cutting, and printing anything from the screen. |
| How to allow test continuation | Instructions on how a candidate can pause and continue a test without the admin’s intervention. |
| How to leave notes during the test | Instructions on how to enable candidates to leave notes during the test-taking and make them visible to instructors. |
| How to set up report content | Instructions on how to configure the content, lifespan, and visibility time for the reports the candidates receive after the test-taking. |
| How to show test results upon manager’s approval | Instructions on how to prevent a candidate from seeing test results until the test manager approves and sends them. |
| Live proctoring with conference tools | Instructions on how to monitor student activities live through the integration with meeting tools. |
System
| Link | Description |
|---|---|
| How to change and reset the password | Instructions on how to change and reset the personal password and change other users' passwords. |
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. |
| How to configure mail server settings | Instructions on how to configure a mail server. |
| How to configure notifications | Instructions on how to edit in-application and email notifications, a preview of the notifications from the user’s perspective, and a quick explanation of basic notification events. |
| How to set up support contact | Instructions on how to set up the procedure for contacting support from the application and customize the contact form. |
Reporting
| Link | Description |
|---|---|
| Report builder | Instructions on how to obtain a detailed insight into test statistics or compare individual items by creating completely customized and unique reports with advanced search filters. |
| How to schedule reports | Instructions on how to schedule automated report sending by email at specified times. |