Difference between revisions of "Mobius Institute Help Center"

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(Created page with "=Customer Support Contact Information= {|class="wikitable" |- || '''Phone:''' || +1 888 418 1718 and +1 647 558 6017 |- || '''Email Address:''' || support@youtestme.com |}...")
 
 
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=Important links=
 
=Important links=
 +
'''Note:'''  Data (users, tests, questions, etc.) in those instances are completely independent.
  
 
{|class="wikitable"
 
{|class="wikitable"
 +
! Environment
 +
! URL
 +
! Description
 +
! Proctoring
 
|-
 
|-
−
|| '''Link to Official GetCertified instance:''' || https://mobius-inst.youtestme.com
+
|| '''Production''' || https://mobius-inst.youtestme.com || For official usage || Proctorio/YTM Proctoring
 +
|-
 +
|| '''Training''' || https://mobius-inst-training.youtestme.com || For exploring the application || No proctoring services
 +
|-
 +
|| '''UAT''' || https://mobius-inst-uat.youtestme.com || For exploring the latest upgrades before they are pushed to production || No proctoring services
 +
|-
 +
|| '''Sandbox''' || https://mobius-inst-sandbox.youtestme.com || For tracking the progress of customization || No proctoring services
 
|}
 
|}
  
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|-
 
|-
 
|-
 
|-
−
|  [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe YouTestMe GetCertified - Roles and Permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
+
|  [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe Roles and Permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
 
|-
 
|-
−
|  [https://www.youtube.com/watch?v=I4fKL2tVtqM YouTestMe GetCertified - User Groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
+
|  [https://www.youtube.com/watch?v=I4fKL2tVtqM User Groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
 
|-
 
|-
−
|  [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe YouTestMe GetCertified - How to create User Group Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
+
|  [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create User Group Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
 
|-
 
|-
−
|  [https://www.youtube.com/watch?v=udK5dcn7ciA&ab_channel=YouTestMe YouTestMe GetCertified - How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
+
|  [https://www.youtube.com/watch?v=udK5dcn7ciA&ab_channel=YouTestMe How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 
|-
 
|-
−
|  [https://www.youtube.com/watch?v=LCHE0YyrsOQ YouTestMe GetCertified - How to Change User's Status] || Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
+
|  [https://www.youtube.com/watch?v=LCHE0YyrsOQ How to Change User's Status] || Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
  
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=FMaVCNkZRgM YouTestMe GetCertified - How to Approve Registration Request] || Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
+
| [https://www.youtube.com/watch?v=FMaVCNkZRgM How to Approve Registration Request] || Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=qBLYks4QIqU YouTestMe GetCertified - How to Create Custom User Properties]
+
| [https://www.youtube.com/watch?v=qBLYks4QIqU How to Create Custom User Properties]
−
|| Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
+
|| Step-by-step instructions on how to allow a user to access the system settings, regardless of their role.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking YouTestMe GetCertified - How to enable updating user profile information before the test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking.
+
|  [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking How to enable Updating User Profile Information Before the Test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval YouTestMe GetCertified - How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application.
+
|  [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to Register when the Self-registration Module is Enabled] || Step-by-step instructions on how to self-register into the application.
 
|}
 
|}
  
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|-
 
|-
−
|  [https://www.youtube.com/watch?v=dwb0idaAZc8 YouTestMe GetCertified - How to create a simple test] || Step-by-step instructions on how to create a simple test without sections.
+
|  [https://www.youtube.com/watch?v=6xSWa10Sk8Q How to Create a Simple Test] || Explanation on how to create a simple test without sections, assign candidates to it and publish it.
 +
|-
 +
| [https://www.youtube.com/watch?v=JAHF3lqpeNY How to Create a Test with Sections] || Explanation on how to create a test with sections that can represent different areas of knowledge and can have different settings, assign candidates to it and publish it.
 +
|-
 +
|  [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test How to Define Grading Scales and Passing Marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=hoCU9spKi9U YouTestMe GetCertified - How to Create a Test with Sections] || Step-by-step explanation on how to create a test with test sections.
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf Automated Proctoring] || Step-by-step instructions on how to enable automated proctoring mode.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test YouTestMe GetCertified - How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
+
|  [https://www.youtube.com/watch?v=VDcuOG7AHX0 Taking Test with Automated Proctoring] || Step-by-step instructions on how to take a test with Automated Proctoring.
 
|-
 
|-
−
| [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified - Automated Proctoring] || Step-by-step instructions on how to enable automated proctoring mode.
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Mobius/How%20to%20use%20session%20level%20proctoring.pdf How to use Session Level Proctoring in your test]
 +
|Step-by-step instructions on how to use session level proctoring in the YouTestMe GetCertified.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=VDcuOG7AHX0 YouTestMe GetCertified - Taking Test with Automated Proctoring] || Step-by-step instructions on how to take a test with Automated Proctoring.
+
|[https://www.youtube.com/watch?v=i5dSIoN4CiQ How to do an Equipment Check]
 +
|A helpful video for candidates to accustom themselves to YTM Proctoring and what they must pay attention to during the equipment check and exam.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-perform-the-equipment-check-without-test-taking/ How to perform the Equipment Check without Test-taking]
 +
|Step-by-step instructions on how a student can perform the equipment check before starting the test-taking process.
 
|-
 
|-
 
|}
 
|}
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! Description
 
! Description
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool YouTestMe GetCertified - How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
+
|  [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to Create a New question Within a Question Pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
 
|-
 
|-
−
|  [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe YouTestMe GetCertified - How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
+
|  [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=WqUompofJEY YouTestMe GetCertified - Single Choice Question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtube.com/watch?v=WqUompofJEY Single Choice Question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=3Q11GFd8jAs YouTestMe GetCertified - Importing Questions with Excel Template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
+
| [https://www.youtube.com/watch?v=3Q11GFd8jAs Importing Questions with Excel Template] || Instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=EsgPVk0wBpE YouTestMe GetCertified - How to Randomize Questions & Answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
+
| [https://www.youtube.com/watch?v=EsgPVk0wBpE How to Randomize Questions & Answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
 +
|-
 +
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YTM%20How%20to%20Label%20Questions%20Using%20Custom%20Question%20Properties.pdf How to Label Questions Using Custom Question Properties] || Instructions on how to create a dropdown custom question property and label questions using the values of those properties.
 +
|-
 +
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YTM%20How%20to%20Use%20Custom%20Question%20Properties%20for%20Reporting.pdf How to Use Custom Question Properties for Reporting] || Instructions on how to use custom question properties for reporting and passing criteria purposes.
 
|-
 
|-
 
|}
 
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|-
 
|-
−
| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified - How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password.
+
| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be How to Change and Reset the Password] || Instructions on how to change and reset the personal password and change other user's password.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding YouTestMe GetCertified - How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
+
|  [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to Change Application Theme and Branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-configure-mail-server YouTestMe GetCertified - How to configure mail server settings] || Instructions on how to configure mail server settings.
+
|  [https://www.youtestme.com/kb/how-to-configure-mail-server How to Configure Mail Server Settings] || Instructions on how to configure mail server settings.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=vw37vS8EJug YouTestMe GetCertified - How to Configure Notifications]
+
| [https://www.youtube.com/watch?v=vw37vS8EJug How to Configure Notifications]
 
|| Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
 
|| Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=snF4pIV9ViU YouTestMe GetCertified - How to Set Up Support Contact]
+
| [https://www.youtube.com/watch?v=snF4pIV9ViU How to Set Up Support Contact]
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
|-
 
|-
−
| [https://www.youtestme.com/kb/how-to-customize-applications-interface-text/?doing_wp_cron=1632274971.8713519573211669921875 YouTestMe GetCertified - How to customize application’s interface text]
+
| [https://www.youtestme.com/kb/how-to-customize-applications-interface-text/?doing_wp_cron=1632274971.8713519573211669921875 How to Customize Application Interface Text]
 
|| Instructions on how to customize the application interface text according to your needs – change labels’ names, create new hints, and modify notifications’ content.
 
|| Instructions on how to customize the application interface text according to your needs – change labels’ names, create new hints, and modify notifications’ content.
 
|-
 
|-
−
| [https://www.youtestme.com/kb/how-to-change-the-offered-application-languages/ YouTestMe GetCertified - How to enable additional languages]
+
| [https://www.youtestme.com/kb/how-to-change-the-offered-application-languages/ How to Enable Additional Languages]
 
|| Instructions on how to enable additional languages for tests and application interface.
 
|| Instructions on how to enable additional languages for tests and application interface.
 
|}
 
|}
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! Description
 
! Description
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=pyVW47-4mrc YouTestMe GetCertified - Report Builder]
+
| [https://www.youtube.com/watch?v=pyVW47-4mrc Report Builder]
 
|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
 
|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
−
 
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=KQ0I3QfCAwk YouTestMe GetCertified - How to Schedule Reports]
+
| [https://www.youtube.com/watch?v=KQ0I3QfCAwk How to Schedule Reports]
 
|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=YB9BNnvUwWA YouTestMe GetCertified - How to Track Login and Logout Activites]
+
| [https://www.youtube.com/watch?v=YB9BNnvUwWA How to Track Login and Logout Activites]
 
|| Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
 
|| Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
 
|-
 
|-
−
| [https://www.youtestme.com/kb/how-to-subscribe-people-to-receive-test-and-survey-results/ YouTestMe GetCertified - How to subscribe people to receive test and survey results]
+
| [https://www.youtestme.com/kb/how-to-subscribe-people-to-receive-test-and-survey-results/ How to Subscribe People to Receive Test and Survey Results]
 
|| Instructions on how to subscribe people to receive test and survey results from selected users and create lists of subscribers’ emails.
 
|| Instructions on how to subscribe people to receive test and survey results from selected users and create lists of subscribers’ emails.
 
|-
 
|-
 
|}
 
|}

Latest revision as of 21:21, 14 June 2023

Customer Support Contact Information

Phone: +1 888 418 1718 and +1 647 558 6017
Email Address: support@youtestme.com

Important links

Note: Data (users, tests, questions, etc.) in those instances are completely independent.

Environment URL Description Proctoring
Production https://mobius-inst.youtestme.com For official usage Proctorio/YTM Proctoring
Training https://mobius-inst-training.youtestme.com For exploring the application No proctoring services
UAT https://mobius-inst-uat.youtestme.com For exploring the latest upgrades before they are pushed to production No proctoring services
Sandbox https://mobius-inst-sandbox.youtestme.com For tracking the progress of customization No proctoring services

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
Roles and Permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
User Groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
How to create User Group Manager Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
How to bulk import users Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
How to Change User's Status Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
How to Approve Registration Request Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
How to Create Custom User Properties Step-by-step instructions on how to allow a user to access the system settings, regardless of their role.
How to enable Updating User Profile Information Before the Test-taking Step-by-step instructions on how to enable updating user profile information before the test-taking.
How to Register when the Self-registration Module is Enabled Step-by-step instructions on how to self-register into the application.

Tests

Link Description
How to Create a Simple Test Explanation on how to create a simple test without sections, assign candidates to it and publish it.
How to Create a Test with Sections Explanation on how to create a test with sections that can represent different areas of knowledge and can have different settings, assign candidates to it and publish it.
How to Define Grading Scales and Passing Marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
Automated Proctoring Step-by-step instructions on how to enable automated proctoring mode.
Taking Test with Automated Proctoring Step-by-step instructions on how to take a test with Automated Proctoring.
How to use Session Level Proctoring in your test Step-by-step instructions on how to use session level proctoring in the YouTestMe GetCertified.
How to do an Equipment Check A helpful video for candidates to accustom themselves to YTM Proctoring and what they must pay attention to during the equipment check and exam.
How to perform the Equipment Check without Test-taking Step-by-step instructions on how a student can perform the equipment check before starting the test-taking process.

Questions

Link Description
How to Create a New question Within a Question Pool Step-by-step instructions on how to create a new question pool and add a question to the pool.
How to create Question Pool Manager Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
Single Choice Question Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
Importing Questions with Excel Template Instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to Randomize Questions & Answers Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
How to Label Questions Using Custom Question Properties Instructions on how to create a dropdown custom question property and label questions using the values of those properties.
How to Use Custom Question Properties for Reporting Instructions on how to use custom question properties for reporting and passing criteria purposes.

System

Link Description
How to Change and Reset the Password Instructions on how to change and reset the personal password and change other user's password.
How to Change Application Theme and Branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to Configure Mail Server Settings Instructions on how to configure mail server settings.
How to Configure Notifications Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
How to Set Up Support Contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
How to Customize Application Interface Text Instructions on how to customize the application interface text according to your needs – change labels’ names, create new hints, and modify notifications’ content.
How to Enable Additional Languages Instructions on how to enable additional languages for tests and application interface.

Reporting

Link Description
Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to Schedule Reports Step-by-step instructions on how to schedule automated report sending by email at specified times.
How to Track Login and Logout Activites Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
How to Subscribe People to Receive Test and Survey Results Instructions on how to subscribe people to receive test and survey results from selected users and create lists of subscribers’ emails.
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