Difference between revisions of "SoftwarePlant Help Center"

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| [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding Changing application theme and branding] || How to change the application theme, the login page appearance, logo, and favicon.
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| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified 10.0 - How to Change and Reset the Password]
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|| Step by step instructions on how to change and reset the personal password, and change other user's password if authorized
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|| 10.0
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|| Video
 
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|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/ARA/Wiki%20Material%20PDF/2020-09-21%20-%20Creating%20Questions%20and%20a%20Test%20with%20Sections.pdf Creating user's accounts, groups and finishing test creation process]|| How to create user's accounts, groups and finishing test creation process
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile]
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|| How to unlock a user's profile
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|| 9.2
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|| PDF
 
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|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/ARA/Wiki%20Material%20PDF/2020-09-24%20-%20Instructions%20for%20creating%20user's%20accounts,%20groups%20and%20finishing%20test%20creation%20process.pdf Creating Questions and a Test with Sections]|| How to create questions and a test with sections
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Roles%20and%20Permissions.pdf Roles and Permissions]
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|| How to assign default roles in the system and use permissions to create a new role
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|| 9.2
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|| PDF
 
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| [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test Creating and adding a grading scale to a test] || How to create and add a grading scale to a test.
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20User%20Group%20and%20Enrolling%20That%20Group%20in%20the%20Session.pdf User Group]
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|| How to create a user group and enroll that group in a testing session
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|| 9.2
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|| PDF
 
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| [https://www.youtestme.com/kb/how-to-create-a-new-user-with-a-proctor-role-and-assign-a-proctor-to-the-test Creating a new user with a proctor role and assigning a proctor to the test] || How to create a new user with a proctor role and assign a proctor to the test.
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Upload%20a%20Large%20Number%20of%20Users%20in%20the%20Group.pdf Uploading Users to the Groups]
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|| How to upload a large number of users in the group
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|| 9.2
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|| PDF
 
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|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/ARA/Wiki%20Material%20PDF/2020-10-07%20-%20How%20to%20Export%20Results%20and%20Enter%20Points%20into%20the%20System.pdf Exporting test results and entering points into the system]|| How to export results and enter points into the system.
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Within%20the%20Application.pdf Contacting Support]
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|| How to contact support within the application in case of any question via the ''System'' tab.
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|| 9.2
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|| PDF
 
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|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/ARA/Wiki%20Material%20PDF/2020-10-02-%20How%20to%20customize%20PDF%20version%20of%20a%20score%20report.pdf Customizing PDF version of a score report]|| How to customize PDF version of a score report.
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| [https://youtu.be/b7whbZlsTzY/ Add Users into the System]
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|| How to load a large number of users, create new users and approve registration requests
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|| 8.2
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|| Video
 
|-
 
|-
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| [https://www.youtestme.com/kb/how-to-schedule-the-sending-of-reports Scheduling the sending of reports] || How to schedule the sending of reports to the test administrators.
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| [https://youtu.be/dVArWEWa7J0/ Remove Users from the System]
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|| How to remove users and manage their status
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|| 8.2
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|| Video
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|-
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| [https://youtu.be/QlPdhj-sWsw/ Change Your Password]
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|| How to change your password in the system
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|| 8.2
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|| Video
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|-
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| [https://youtu.be/X-XJrot21fg/ Create a User Group]
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|| How to create a user group and assign users for the test-taking process
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|| 8.2
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|| Video
 
|-
 
|-
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|  [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified 9.2 - Automated Proctoring] || How to enable automated proctoring mode.
 
 
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|}

Revision as of 01:53, 30 October 2020

Customer Support Contact Information

Phone: +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://softwareplant.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description Version Type
YouTestMe GetCertified 10.0 - How to Change and Reset the Password Step by step instructions on how to change and reset the personal password, and change other user's password if authorized 10.0 Video
Unlock User’s Profile How to unlock a user's profile 9.2 PDF
Roles and Permissions How to assign default roles in the system and use permissions to create a new role 9.2 PDF
User Group How to create a user group and enroll that group in a testing session 9.2 PDF
Uploading Users to the Groups How to upload a large number of users in the group 9.2 PDF
Contacting Support How to contact support within the application in case of any question via the System tab. 9.2 PDF
Add Users into the System How to load a large number of users, create new users and approve registration requests 8.2 Video
Remove Users from the System How to remove users and manage their status 8.2 Video
Change Your Password How to change your password in the system 8.2 Video
Create a User Group How to create a user group and assign users for the test-taking process 8.2 Video
Retrieved from "https://wiki.youtestme.com/index.php?title=SoftwarePlant_Help_Center&oldid=2585"