Difference between revisions of "SoftwarePlant Help Center"
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| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified 10.0 - How to Change and Reset the Password] | | [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified 10.0 - How to Change and Reset the Password] | ||
|| Step by step instructions on how to change and reset the personal password, and change other user's password if authorized | || Step by step instructions on how to change and reset the personal password, and change other user's password if authorized | ||
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile] | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile] | ||
|| How to unlock a user's profile | || How to unlock a user's profile | ||
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Roles%20and%20Permissions.pdf Roles and Permissions] | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Roles%20and%20Permissions.pdf Roles and Permissions] | ||
|| How to assign default roles in the system and use permissions to create a new role | || How to assign default roles in the system and use permissions to create a new role | ||
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20User%20Group%20and%20Enrolling%20That%20Group%20in%20the%20Session.pdf User Group] | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20User%20Group%20and%20Enrolling%20That%20Group%20in%20the%20Session.pdf User Group] | ||
|| How to create a user group and enroll that group in a testing session | || How to create a user group and enroll that group in a testing session | ||
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Upload%20a%20Large%20Number%20of%20Users%20in%20the%20Group.pdf Uploading Users to the Groups] | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Upload%20a%20Large%20Number%20of%20Users%20in%20the%20Group.pdf Uploading Users to the Groups] | ||
|| How to upload a large number of users in the group | || How to upload a large number of users in the group | ||
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| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Within%20the%20Application.pdf Contacting Support] | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Within%20the%20Application.pdf Contacting Support] | ||
|| How to contact support within the application in case of any question via the ''System'' tab. | || How to contact support within the application in case of any question via the ''System'' tab. | ||
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| − | || | + | |} |
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| + | ==System Settings== | ||
| + | |||
| + | {|class="wikitable" | ||
| + | ! Link | ||
| + | ! Description | ||
| + | ! Version | ||
| + | ! Type | ||
| + | |- | ||
| + | | [https://www.youtestme.com/kb/how-to-contact-support-within-the-application How to contact support within the application] | ||
| + | || Step by step instructions on how to contact support within the application | ||
|- | |- | ||
|} | |} | ||
Revision as of 02:03, 30 October 2020
Customer Support Contact Information
| Phone: | +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107 |
| Email Address: | support@youtestme.com |
Important links
| Link to Official GetCertified instance: | https://softwareplant.youtestme.com/ |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Users
| Link | Description | Version | Type |
|---|---|---|---|
| YouTestMe GetCertified 10.0 - How to Change and Reset the Password | Step by step instructions on how to change and reset the personal password, and change other user's password if authorized | ||
| Unlock User’s Profile | How to unlock a user's profile | ||
| Roles and Permissions | How to assign default roles in the system and use permissions to create a new role | ||
| User Group | How to create a user group and enroll that group in a testing session | ||
| Uploading Users to the Groups | How to upload a large number of users in the group | ||
| Contacting Support | How to contact support within the application in case of any question via the System tab. |
System Settings
| Link | Description | Version | Type |
|---|---|---|---|
| How to contact support within the application | Step by step instructions on how to contact support within the application |