Difference between revisions of "Customer Help Center"
Jump to navigation
Jump to search
| Line 46: | Line 46: | ||
|| Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test. | || Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test. | ||
|- | |- | ||
| + | |} | ||
=Knowledge base= | =Knowledge base= | ||
| Line 54: | Line 55: | ||
! Type | ! Type | ||
|- | |- | ||
| − | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Test%20creation%20and%20test-taking%20using%20the%20integration%20with%20AGILE.pdf Test Creation, Test-taking and Reporting using the Integration with AGILE] | + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Test%20creation%20and%20test-taking%20using%20the%20integration%20with%20AGILE.pdf Test Creation, Test-taking and Reporting using the Integration with AGILE] |
|| How to import users, tests, testing sessions and test candidates from AGILE. | || How to import users, tests, testing sessions and test candidates from AGILE. | ||
Examining a personal report (preformatted letter) and exporting completion statuses | Examining a personal report (preformatted letter) and exporting completion statuses | ||
|| PDF | || PDF | ||
Revision as of 18:54, 21 September 2020
Customer Support Contact Information
| Phone: | Toll-free (888) 614-6143 |
| Email Address: | dia-support@youtestme.com |
Terminology
| YouTestMe Term | Term2 | Term3 | Description |
|---|---|---|---|
| Question Pools | Topic Areas | Terminal Learning Objectives | A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently. |
| Notes | Passage Window | Introduction Window | Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process. |
| Testing Sessions | Scheduled Offerings | N/A | Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc. |
| Sections | Modules | N/A | Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings. |
| Score Report | Feedback Form | Performance Letter | Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported. |
| Section Group with Passing Requirements | Core Section | Analysis | Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test. |
Knowledge base
| Link | Description | Type |
|---|---|---|
| Test Creation, Test-taking and Reporting using the Integration with AGILE | How to import users, tests, testing sessions and test candidates from AGILE.
Examining a personal report (preformatted letter) and exporting completion statuses |