Difference between revisions of "LAT Help Center"
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| [https://www.youtube.com/watch?v=vw37vS8EJug How to configure notifications] || Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.|| Video | | [https://www.youtube.com/watch?v=vw37vS8EJug How to configure notifications] || Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.|| Video | ||
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Revision as of 00:52, 12 February 2022
Customer Support Contact Information
| Phone: | +1 888 418 1718 and +1 647 558 6017 |
| Email Address: | support@youtestme.com |
Important links
| Link to Trial Instance: | https://lat.youtestme.com |
Terminology
| YouTestMe Term | Term | Description |
|---|---|---|
| Matrix question | Kprim choice | Questions represented in a grid format. The rows present the questions, and the columns offer a set of predefined answer choices that apply to each question in the row.. |
| Hot Spot question | Mark errors, Imagemap | Users are required to mark "spots" on an image as an answer. |
| Fill in the blanks question | Cloze question, Name terms | Users need to fill in the sentences' missing parts. Grade this question manually or create offered answers in the drop-down form, which can be automatically graded.. |
| Open-ended question | Numerical answer, Formula question | Blank space needs to be filled with the correct answer that the system will automatically compare with the predefined correct answer.. |
| Ordering question | Arrangement question | Users need to rearrange answers into the correct order. |
| Matching question | Mapping question | Users have to pair objects on the left with the objects on the right side. |
Standard Instructional Materials
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Getting Started with YouTestMe
| Link | Description |
|---|---|
| Getting started with YouTestMe GetCertified | Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. |
| Application overview | One-minute overview of the main modules in YouTestMe GetCertified 10.0 |
| Naming conventions | Rules for naming components in YouTestMe GetCertified |
Users
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| 2 | How to create user group manager | Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | Video |
| 3 | How to bulk import users | Explanation of how to import multiple users at once using an Excel template. | Article |
| 4 | User groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | Video |
Tests
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Creating a simple test | Explanation on how to create a simple test without sections and assign candidates to it. | Video |
| 2 | Creating a test with sections | Explanation on how to create a test with sections that can represent different areas of knowledge. | Video |
| 3 | How to create a test using test generator | Instructions on how to to use a test generator to create a number of different versions of the same test. | Video |
| 4 | How to predefine feedback to answers | Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. | Video |
| 5 | How to set up report content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. | Video |
| 6 | How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | Video |
| 7 | Test-taking process | Candidate's perspective of the Test-taking Process and quick overview of all question types. | Video |
| 8 | Multilingual tests | Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. | Video |
Questions and Question Pools
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Question pools | In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. | Video |
| 2 | How to create question pool manager | Additional user-defined fields attached to exam questions in order to search for questions containing word(s) in these fields. | Video |
| 3 | Question tags | Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. | Video |
| 4 | Single choice question | Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 5 | Multiple choice question | Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 6 | True/False question | Instructions on creating a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 7 | Ordering (Arrangement) question | Instructions on how to create ordering question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 8 | Essay question | Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 9 | Open-ended (Numerical answer, Formula) question | Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 10 | Matching (Mapping) question | Instructions on how to create matching question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 11 | Hot spot (Mark errors, Imagemap) question | Instructions on how to create hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 12 | Fill in the blanks (Cloze question, Name terms) question | Instructions on how to create fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 13 | Matrix (Kprim choice) question | Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 14 | Branching questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. | Video |
| 15 | How to randomize questions & answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. | Video |
| 16 | Collaborative Content Management (Questions) | Demonstration of two ways of collaborative content management (of questions and question pools) in YouTestMe GetCertified. | Video |
| 17 | How to create custom question properties | This article explains how to create custom question properties that can be used when creating questions. | Article |
| 18 | How to create dropdown type of custom question property | This article explains how to create a custom question property (dropdown type) that can be used when creating questions. | Article |
Reporting
| Link | Description | Type |
|---|---|---|
| YouTestMe GetCertified 10.0 - Reports Overview | A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | Video |
| YouTestMe GetCertified 10.0 - Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | Video |
| How to access and use predefined reports | Step-by-step instructions on how to access and use predefined reports to see organized and aggregated information from the database. Usually, reports are displayed in a tabular format, but some of them have additional graphical representations. | Article |
| YouTestMe GetCertified 10.0 - How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. | Video |
| YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites | Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel files. | Video |
System
| Link | Description | Type |
|---|---|---|
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
| How to configure notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. | Video |
| How to change and reset the password | Instructions on how to change and reset the personal password and change other user's passwords. | Video |
| How to set up SSO configuration | Instructions on how to set up SSO configuration. GetCertified can act as a Service Provider through the SAML 2.0 protocol, which allows the exchange of authorization data with an Identity Provider. | Article |
| How to integrate YouTestMe GetCertified with your LMS | This article will explain how to integrate YouTestMe GetCertified with your LMS. | Article |
| Communication with LRS via xAPI | Step-by-step instructions on how to set up integration with any Learning Record Store (LRS) to transfer data from YouTestMe GetCertified. | Video |
| API Development Portal | This documentation provides you with GetCertified REST API endpoint requirements, sample JSON, request parameters, and response content. | Link |
| Job Scheduler | Job scheduling system of YouTestMe GetCertified controls unattended background program execution of jobs, whereas a job represents a work unit. Learn how to schedule jobs to run at specified time intervals, automate import, export, or any communication between YouTestMe GetCertified and external systems or processes within the YouTestMe system. |
Video |
Data Migration
| Link | Description | Type |
|---|---|---|
| Migrating and Importing QTI Package | How to migrate and import QTI package. | Article |
| QTI Question Importer | How to create a question pool and import questions using YouTestMe QTI importer. | Video |
| QTI Question Importer | How to create a question pool and import questions using YouTestMe QTI importer. | Article |
| Swiss Importer | How to import multiple question pools from an Excel file into the YouTestMe GetCertified. | Article |
| LTI Integration | How to connect the YouTestMe test to the ILIAS, start the test from ILIAS course, and review the grade sent from YouTestMe. | Article |
UAT Instructional Materials
Note: The order of test cases shown below is a recommendation on testing the functionalities; however, you can always sort the table by Test IDs, as well.
Requirements
Note: These videos do not explain the entire requirement but only the parts of it that were unclear after the UAT from October 2020.
| # | Requirement | Link |
|---|---|---|
| 1 | SSO: OpenID Connect SSO settings; Account mapping settings; SSO flow; Token authorization and validation, user account create/update. | |
| 2 | Tests can be called from the LMS, e.g., via an LTI interface. | |
| 3 | QTI-based importer for questions. | |
| 4 | Custom Excel-based importer for questions and question pools. | |
| 5 | Information presented to the students before the test (time available), during the test (amount of questions),
and after the test (required percentage to pass the test) should be configurable. |
|
| 6 | Archiving the tests for a specific number of years with all information stored during that time. | |
| 7 | Enabling zooming the pictures in and out, and not only displaying them in their original size. | |
| 8 | Error hint from question upload not correct:
If a cell in the Excel file is empty but should contain data, the error message does not indicate the correct cell. For example, in the attached Excel file the cell 4B is empty, but the error message indicates cell 4C. |
|
| 9 | Evaluation of wrongly answered questions in a test:
It is possible to access via "Questions" a test and to have an overview of the success ratio of each question. There is no possibility to define a limit or range of success ratio to get an evaluation of a specific test. |
|
| 10 | A field where the student can write down feedback to a specific question that will be visible to the question pool manager. | |
| 11 | Improving the caption on the Import from Excel button:
When clicking the Import from Excel button in the Question pools page and then selecting a valid Excel file with questions/answers according to the YTM specification, an error "Excel file not found" is displayed, and no question pool is created. If the function triggered by the button is not what it says, either the caption should be changed, or the functionality should be corrected to adapt to the button caption. |
|
| 12 | Displaying the information about the number of attempts left on the My assignments panel. | |
| 13 | Allowing continuation after an interruption of a test started using the LTI standard. | |
| 14 | Allowing breaks/continuation with tests started using the LTI standard. | |
| 15 | Improving the log message for the QTI-based question job importer. | |
| 16 | Extending the score report with:
1. Qualification and function of the student (if available) 2. The time when the test was taken 3. Test unique ID number 4. Number of questions asked and number of questions answered correctly. |
|
| 17 | Manual adjustment on results | |
| 18 | Possibility to hide the report after finishing the test. | |
| 19 | Introducing an automatism that analyses the percentage of correct answers:
1.Overall, in the question pool 2.In a test of a specific group This automatism should include a variable definition of the number of answers and the threshold of the percentage of correct answers. |
|
| 20 | Possibility to create a question with a "formula". The idea behind this question is that the trainee must insert certain values within formulae defined by the question. With these values, a result will be calculated. The correct result is defined by a numeric range. | |
| 21 | Option to create a question where the trainee must mark "errors" or "wrong words". | |
| 22 | Additional options on the Personal report page:
1. Score and details only on wrong answers 2. No report available for student |
|
| 23 | Review test results within a defined time period. | |
| 24 | Special scenarios for importing questions using Excel in SWISS format. | |
| 25 | Optimizing TAB keyboard key for skipping to the next field in the forms visible in the application. | |
| 26 | Displaying the passing mark in the personal report. | |
| 27 | Student's screens need to be fully optimized for mobile phones, tablets, and all standard screen sizes. | |
| 28 | The "Waiting for report" message needs to appear at the appropriate time. | Link |
| 29 | Displaying the appropriate hint when the test is suspended. | |
| 30 | Always displaying the home page after login. | |
| 31 | Custom e-mail invitation for tests. | |
| 32 | After reading and parsing the QTI file, the user should be presented with all the questions contained therein in an appealing manner and then given the opportunity to select the questions that are to be effectively imported into the system. Default would be "all questions". | |
| 33 | Allow students to create ad-hoc tests by choosing how many questions do they want from specific question pools. Possibility for the student to create himself tests with own selection criteria (like learning subjects, test mode with a limited time, only medium or difficult questions (defined by the question amanger and/ or by each student individually), etc.). | |
| 34 | Assign eTest user qualifications automatically from a qualification list (SWISS ActiveDirectory list). | |
| 35 | The option to comment on the changes applied to a test. | |
| 36 | Option to create a copy of a question pool. | |
| 37 | Confirmation notification after deletion of a user. | |
| 38 | The Excel file should be extended so that questions can be imported for both LATCH and SWISS in their format. It has to be clarified in detail which question attributes are to be supported and whether taxonomies can also be defined for the import. | |
| 39 | When displaying a question pool, the table with the questions can become quite wide so that when looking at columns on the far right, the action column on the left edge of the table is no longer visible. Therefore, it would be quite good if the action column would remain constantly visible (freeze) and clickable to make working with the questions in a question pool more efficient. | |
| 40 | Offer the option of downloading an eTest to complete it offline with subsequent synchronization possibility. | |
| 41 | Instructions for supported keyboard keys. | |
| 42 | Restoring system text snippets to the original state. | |
| 43 | Sans serif font for system e-mails. | |
| 44 | The system should remember how many rows a user wanted to have displayed in a table view. And this setting should be remembered over sessions. | |
| 45 | When creating a new question property, the custom types should be displayed in the drop-down list in ascending sort order by name. | |
| 46 | The option to display entered data immediately after the creation of a new user. | |
| 47 | The option to display entered data immediately after the creation of a new user. | |
| 48 | The system should be fully optimized for smaller screens. | |
| 49 | Refreshing the page after the import of a question pool. | |
| 50 | Use of the statistics for a better evaluation of the weak areas (subjects or parts of subjects) individually per student and clear presentations of these areas. | |
| 51 | Possibility to mark questions where the mark does not disappear once the test is finished to help the student review these questions later. | |
| 52 | An "individual" evaluation with the possibility to define whether this question is easy, medium, or difficult for the student him-/herself. | |
| 53 | The dashboard for managing workspaces (edit existing workspaces and create new ones). | |
| 54 | A security layer that allows data separation and permission to access workspaces. | |
| 55 | Possibility to create an unlimited number of workspaces (departments). | |
| 56 | Adding a unique workspace identifier into tests. | |
| 57 | Introducing the role of a super admin, who can enter and switch between the workspaces. | |
| 58 | Allowing the creation of multiple super admins. | |
| 59 | Introducing the role of a department admin - who can see the results of tests in their workspace. | |
| 60 | Enabling automatic assignment of user roles to pools/tests/user groups. | |
| 61 | Allowing super admins to access and compare the individual reports between the workspaces:
Basic reporting - the number of tests, questions, users, and question pools for each workspace. |
|
| 62 | Allowing super admins to access and compare the individual reports between the workspaces:
Reports that show workspace activity (the number of test attempts and created items such as user groups, questions, users, pools, training courses, etc.) during a weekly, monthly, or yearly period. |
|
| 63 | Allowing unique logo design and color theme for each workspace | |
| 64 | Including custom properties in test generator as criteria for generating tests. | |
| 65 | Adding the option to create custom question properties on the Question pools page. | Link |
| 66 | Define an unlimited number of custom question properties. | |
| 67 | Associate more than 1 value with a single question:
For example, for the Phase field, you will be able to select T1 and T2a and T2b and T3. |
|
| 68 | Create hierarchically organized values of a single custom question property. | |
| 69 | The Excel template used for bulk importing questions will contain an additional column for each question property created by the system users. | |
| 70 | The client will be able to include custom question properties in custom-made reports generated using report builder and apply advanced search filters on the report based on those properties. | |
| 71 | Adding the Comments field in the question changelog. | |
| 72 | Adding the Revert / Preview options in the question changelog |
Training
Instructional matrial regarding topics that have been covered in the Lufthansa training sessions could be found in the links listed in the tables below.
Overview of the application
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 1 | Overview of the basic workflow in the YouTestMe GetCertified Application | Video |
| Getting started with YouTestMe GetCertified | Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. | Article |
| Application overview | One-minute overview of the main modules in YouTestMe GetCertified 10.0 | Video |
| Naming conventions | Rules for naming components in YouTestMe GetCertified | Article |
| Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| How to create a test using test generator | Instructions on how to to use a test generator to create a number of different versions of the same test. | Video |
| YouTestMe GetCertified 10.0 - Reports Overview | A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | Video |
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
| How to configure notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. | Video |