Difference between revisions of "ICICT Help Center"

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(Created page with "=Customer Support Contact Information= {|class="wikitable" |- || '''Email Address:''' || support@youtestme.com |} =Important links= {|class="wikitable" |- || '''Link to Of...")
 
(→‎Users: ICICT Help page)
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| [https://www.youtestme.com/kb/how-to-assign-default-user-roles-and-create-new-custom-roles/ Roles and permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
 
| [https://www.youtestme.com/kb/how-to-assign-default-user-roles-and-create-new-custom-roles/ Roles and permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
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|[https://www.youtube.com/watch?v=I4fKL2tVtqM User groups]
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|A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
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|[https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create a user group manager]
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|Step-by-step instructions on how to create a role with permissions to access, create, and/or manage user groups.
 
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| [https://www.youtestme.com/kb/how-to-bulk-import-users-with-an-excel-template/ How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 
| [https://www.youtestme.com/kb/how-to-bulk-import-users-with-an-excel-template/ How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
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|  [https://www.youtestme.com/kb/how-to-create-generated-test How to create generated test] || Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
 
|  [https://www.youtestme.com/kb/how-to-create-generated-test How to create generated test] || Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
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|[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf Automated proctoring]
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|Step-by-step instructions on how to take a test with automated proctoring.
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| [https://www.youtestme.com/kb/how-to-allow-test-retakes/ How to allow test retakes]
 
| [https://www.youtestme.com/kb/how-to-allow-test-retakes/ How to allow test retakes]
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|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 
|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 
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=== Training courses ===
 
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|[https://www.youtestme.com/kb/how-to-create-a-training-course-with-existing-and-ad-hoc-tests-2/ How to create training course with existing and ad-hoc test]
 
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|Instruction to creating training course with existing and ad-hoc test
 
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|[https://www.youtestme.com/kb/how-to-add-step-to-a-training-course-2/ How to add step to a training course]
 
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|Instructions for adding step to a training course
 
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| [https://www.youtestme.com/kb/how-to-add-an-attachment-to-the-training-course-step-2/ How to add attachment to a training course step]
 
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|Instruction to adding attachment to a training course step
 
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| [https://www.youtestme.com/kb/v11-how-to-set-up-training-course-fees-with-e-commerce// How to set up training course fees with E-commerce]
 
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|Instructions for setting up training course fees with E- commerce
 
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|[https://www.youtestme.com/kb/students-perspective-for-purchasing-a-training-course/ Students perspective for purchasing a training course]
 
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|Instructions for purchasing a training course from a students perspective.
 
 
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| [https://www.youtestme.com/kb/how-to-create-and-add-questions-to-a-test/ How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
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| [https://www.youtestme.com/kb/how-to-create-and-add-questions-to-a-test/ How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to it.
 
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| [https://www.youtestme.com/kb/how-to-create-a-question-pool-manager-security-role-2/ How to create a question pool manager security role] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
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| [https://www.youtestme.com/kb/how-to-create-a-question-pool-manager-security-role-2/ How to create a question pool manager security role] || Step-by-step instructions on how to create a role with permissions to access, create, and/or manage question pools.
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| [https://www.youtestme.com/kb/how-to-create-a-single-choice-question-2/ How to create a single choice question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
 
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| [https://www.youtestme.com/kb/how-to-create-multiple-choice-questions/ How to create a multiple choice question] || Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
| [https://www.youtestme.com/kb/how-to-create-multiple-choice-questions/ How to create a multiple choice question] || Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
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| [https://www.youtestme.com/kb/how-to-create-true-false-question-2/ How to create a true/false question] || Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
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| [https://www.youtestme.com/kb/how-to-create-open-ended-question-2/ How to create an open-ended question]|| Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
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| [https://www.youtestme.com/kb/how-to-create-ordering-question-2/ How to create a ordering question] || Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
 
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| [https://www.youtestme.com/kb/how-to-create-open-ended-question-2/ How to create a open-ended question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
 
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| [https://www.youtestme.com/kb/how-to-create-fill-in-the-blanks-question-type-2/ How to create a fill in the blanks question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
 
 
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| [https://www.youtestme.com/kb/how-to-create-matrix-questions-2/ How to create a matrix question] || Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
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|[https://www.youtube.com/watch?v=43cjVvmuiXg How to create an essay question]|| Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
 
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| [https://www.youtestme.com/kb/how-to-bulk-import-questions-to-the-question-pool-using-an-excel-file/ How to import questions with Excel template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
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| [https://www.youtestme.com/kb/how-to-bulk-import-questions-to-the-question-pool-using-an-excel-file/ How to import questions with an Excel template]|| Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
 
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| [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding-2/ How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
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| [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding-2/ How to change the application theme and branding] || Instructions on how to change the application theme, the appearance of the login page, logo, and favicon.
 
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| [https://www.youtestme.com/kb/how-to-configure-mail-server-settings/ How to configure mail server settings] || Instructions on how to configure mail server settings.
 
| [https://www.youtestme.com/kb/how-to-configure-mail-server-settings/ How to configure mail server settings] || Instructions on how to configure mail server settings.
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| [https://www.youtestme.com/kb/39082/ Report Builder]
 
| [https://www.youtestme.com/kb/39082/ Report Builder]
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|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
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|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports  
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with employed advanced search filters.
  
 
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Revision as of 19:49, 6 October 2022

Customer Support Contact Information

Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://icict.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
User groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
How to create a user group manager Step-by-step instructions on how to create a role with permissions to access, create, and/or manage user groups.
How to bulk import users Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
How to register when the self-registration module is enabled Step-by-step instructions on how to self-register into the application.

Tests

Link Description
How to create a simple test Step-by-step instructions on how to create a simple test without sections.
How to create test with sections Step-by-step explanation on how to create a test with test sections.
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to create generated test Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
Automated proctoring Step-by-step instructions on how to take a test with automated proctoring.
How to allow test retakes Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.

Questions

Link Description
How to create a new question within a question pool Step-by-step instructions on how to create a new question pool and add a question to it.
How to create a question pool manager security role Step-by-step instructions on how to create a role with permissions to access, create, and/or manage question pools.
How to create a multiple choice question Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create an open-ended question Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create an essay question Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
How to import questions with an Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.

System

Link Description
How to change the application theme and branding Instructions on how to change the application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings Instructions on how to configure mail server settings.
How to set up support contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link Description
Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports

with employed advanced search filters.

How to schedule reports Step-by-step instructions on how to schedule automated report sending by email at specified times.

Training sessions

Link Description
July 29, 2022 This training course covers:
  • Application branding, notifications, certificates, roles and permissions in the application;
  • Setting up a Stripe payment account;
  • User registration;
July 22, 2022 This training course covers:
  • Types of questions;
  • Test creation and scheduling;
  • Creating training and setting up payment for training;
  • Payment and process of taking a training course;
  • Training results and reports;
September 8, 2022 Meeting organized to discuss Simplify Consulting's open questions related to application features.
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