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|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/TeenEagle%20Online%20Exam%20FAQ.pdf Frequently Asked Questions] | |[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/TeenEagle%20Online%20Exam%20FAQ.pdf Frequently Asked Questions] | ||
|This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests. | |This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests. | ||
+ | |} | ||
+ | =Instructions for using YouTestMe GetCertified= | ||
+ | This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application. | ||
+ | {| class="wikitable" | ||
+ | |+ | ||
+ | !Link | ||
+ | !Description | ||
+ | |- | ||
+ | |[{{SERVER}}/youtestme/youtestmedoc/Procedures/Support%20Procedures/Getting%20Started%20with%20YouTestMe%20GetCertified.pdf Getting Started with YouTestMe GetCertified] | ||
+ | |This document aims to provide the complete guide to getting started with YouTestMe GetCertified and | ||
+ | recommendations for the best use cases, enabling you to easily organize the whole testing process. | ||
+ | |} | ||
+ | ===Users=== | ||
+ | {| class="wikitable" | ||
+ | !Link | ||
+ | !Description | ||
+ | |- | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-assign-default-user-roles-and-create-new-custom-roles/ Roles and Permissions]||Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=I4fKL2tVtqM YouTestMe GetCertified - User Groups]||A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe YouTestMe GetCertified - How to create User Group Manager]||Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-bulk-import-users-with-an-excel-template/ How to bulk import users]||Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=LCHE0YyrsOQ YouTestMe GetCertified - How to Change User's Status]||Instructions on how to change a user’s status to active, locked, suspended, or deactivated. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=FMaVCNkZRgM YouTestMe GetCertified - How to Approve Registration Request]||Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=qBLYks4QIqU YouTestMe GetCertified - How to Create Custom User Properties] | ||
+ | ||Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking YouTestMe GetCertified - How to enable updating user profile information before the test-taking]||Step-by-step instructions on how to enable updating user profile information before the test-taking. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval// How to register when the Self-registration module is enabled]||Step-by-step instructions on how to self-register into the application. | ||
+ | |} | ||
+ | ===Tests=== | ||
+ | {| class="wikitable" | ||
+ | !Link | ||
+ | !Description | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-a-simple-test-without-sections/ How to create a simple test]||Step-by-step instructions on how to create a simple test without sections. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-test-with-sections/ How to create a test with sections]||Step-by-step explanation on how to create a test with test sections. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-define-grading-scales-and-passing-marks/ How to define grading scales and passing marks]||Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified - Automated Proctoring]||Step-by-step instructions on how to enable automated proctoring mode. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=VDcuOG7AHX0 YouTestMe GetCertified - Taking Test with Automated Proctoring]||Step-by-step instructions on how to take a test with Automated Proctoring. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-a-test-with-a-demographic-section YouTestMe GetCertified - How to create a test with a demographic section]||Step-by-step instructions on creating a test with a demographic section. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=q4Jbfam4Bsk YouTestMe GetCertified - How to Enable LockDown Browser]||Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-allow-test-retakes/ How to Allow Test Retakes] | ||
+ | ||Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-set-up-report-content-2/ How to Set Up Report Content] | ||
+ | ||Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-a-training-course-with-existing-and-ad-hoc-tests-2/ How To Create Training Course With Existing Or Ad-Hoc Tests] | ||
+ | ||Instructions on creating training courses with existing or Ad-Hoc tests. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/v11-how-to-add-step-to-a-training-course/ How To Add Step To A Training Course] | ||
+ | ||Instructions on adding a step, test, and multimedia files to a training course. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/v11-how-to-use-notes/ How to use notes during the test] | ||
+ | |Instructions on how to use notes during the test-taking process. | ||
+ | |} | ||
+ | ===Questions=== | ||
+ | {| class="wikitable" | ||
+ | !Link | ||
+ | !Description | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-and-add-questions-to-a-test/ How to create a new question within a question pool]||Step-by-step instructions on how to create a new question pool and add a question to the pool. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-a-question-pool-manager-security-role-2/ How to create question pool manager]||Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-a-single-choice-question-2/ Single choice question]||Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-multiple-choice-questions/ Multiple choice question]||Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-true-false-question-2/ True/False question]||Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-ordering-question-2/ Ordering question]||Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=43cjVvmuiXg YouTestMe GetCertified - Essay question]||Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-open-ended-question-2/ Open-ended question]||Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=WG7vl-pJqcQ YouTestMe GetCertified - Matching question]||Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=pe8VxRj0ZtQ YouTestMe GetCertified - Hot Spot question]||Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-fill-in-the-blanks-question-type-2/ Fill in the blanks question]||Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-create-matrix-questions-2/ Matrix question]||Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=YC_hfkwH5cQ YouTestMe GetCertified - Branching questions]||Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-bulk-import-questions-to-the-question-pool-using-an-excel-file/ Importing questions with Excel template]||Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. | ||
+ | |- | ||
+ | |[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf YouTestMe GetCertified - Question groups] | ||
+ | ||Step-by-step instructions on how to create a question group. | ||
+ | |- | ||
+ | |} | ||
+ | ===System=== | ||
+ | {| class="wikitable" | ||
+ | !Link | ||
+ | !Description | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified - How to Change and Reset the Password]||Step-by-step instructions on how to change and reset the personal password and change other user's password. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-change-application-theme-and-branding-2/ How to change application theme and branding]||Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-configure-mail-server-settings/ How to configure mail server settings]||Instructions on how to configure mail server settings. | ||
+ | |- | ||
+ | |[https://www.youtube.com/watch?v=vw37vS8EJug YouTestMe GetCertified - How to Configure Notifications] | ||
+ | ||Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-set-up-support-contact/ How to set up support contact] | ||
+ | ||Instructions on how to set up the procedure for contacting support from the application and customize the contact form. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/v11-how-to-use-multilingual-interface/ How to use multilingual interface] | ||
+ | |Instructions on how to enable additional languages for tests and application interface. | ||
+ | |} | ||
+ | ===Reporting=== | ||
+ | {| class="wikitable" | ||
+ | !Link | ||
+ | !Description | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/39082/ Report Builder] | ||
+ | ||Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | ||
+ | |- | ||
+ | |[https://www.youtestme.com/kb/how-to-schedule-reports/ How to Schedule Reports] | ||
+ | ||Step-by-step instructions on how to schedule automated report sending by email at specified times. | ||
+ | |- | ||
|} | |} |
Revision as of 21:59, 8 February 2023
Customer Support Contact Information
Email Address: | support@youtestme.com |
Test-taking Instructions
Link | Description |
---|---|
Test-taking guide | This document will provide you with a comprehensive overview of the entire test-taking process, including the requirements for a successful testing session, receiving test instructions, accessing the platform, starting the test, attempting the test, and logging out from the platform. |
Frequently Asked Questions | This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests. |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Link | Description |
---|---|
Getting Started with YouTestMe GetCertified | This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
recommendations for the best use cases, enabling you to easily organize the whole testing process. |
Users
Link | Description |
---|---|
Roles and Permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. |
YouTestMe GetCertified - User Groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. |
YouTestMe GetCertified - How to create User Group Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. |
How to bulk import users | Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once. |
YouTestMe GetCertified - How to Change User's Status | Instructions on how to change a user’s status to active, locked, suspended, or deactivated. |
YouTestMe GetCertified - How to Approve Registration Request | Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users. |
YouTestMe GetCertified - How to Create Custom User Properties | Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. |
YouTestMe GetCertified - How to enable updating user profile information before the test-taking | Step-by-step instructions on how to enable updating user profile information before the test-taking. |
How to register when the Self-registration module is enabled | Step-by-step instructions on how to self-register into the application. |
Tests
Link | Description |
---|---|
How to create a simple test | Step-by-step instructions on how to create a simple test without sections. |
How to create a test with sections | Step-by-step explanation on how to create a test with test sections. |
How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. |
YouTestMe GetCertified - Automated Proctoring | Step-by-step instructions on how to enable automated proctoring mode. |
YouTestMe GetCertified - Taking Test with Automated Proctoring | Step-by-step instructions on how to take a test with Automated Proctoring. |
YouTestMe GetCertified - How to create a test with a demographic section | Step-by-step instructions on creating a test with a demographic section. |
YouTestMe GetCertified - How to Enable LockDown Browser | Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process. |
How to Allow Test Retakes | Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available. |
How to Set Up Report Content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. |
How To Create Training Course With Existing Or Ad-Hoc Tests | Instructions on creating training courses with existing or Ad-Hoc tests. |
How To Add Step To A Training Course | Instructions on adding a step, test, and multimedia files to a training course. |
How to use notes during the test | Instructions on how to use notes during the test-taking process. |
Questions
Link | Description |
---|---|
How to create a new question within a question pool | Step-by-step instructions on how to create a new question pool and add a question to the pool. |
How to create question pool manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. |
Single choice question | Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. |
Multiple choice question | Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations and a preview of it in a test-taking process. |
True/False question | Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. |
Ordering question | Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified - Essay question | Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process. |
Open-ended question | Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified - Matching question | Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified - Hot Spot question | Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. |
Fill in the blanks question | Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. |
Matrix question | Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process. |
YouTestMe GetCertified - Branching questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. |
Importing questions with Excel template | Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. |
YouTestMe GetCertified - Question groups | Step-by-step instructions on how to create a question group. |
System
Link | Description |
---|---|
YouTestMe GetCertified - How to Change and Reset the Password | Step-by-step instructions on how to change and reset the personal password and change other user's password. |
How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. |
How to configure mail server settings | Instructions on how to configure mail server settings. |
YouTestMe GetCertified - How to Configure Notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. |
How to set up support contact | Instructions on how to set up the procedure for contacting support from the application and customize the contact form. |
How to use multilingual interface | Instructions on how to enable additional languages for tests and application interface. |
Reporting
Link | Description |
---|---|
Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. |
How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. |