IFSE Help Center
Revision as of 22:28, 28 April 2021 by Aleksandra.josic (talk | contribs)
Customer Support Contact Information
| Phone: | +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107 |
| Email Address: | support@youtestme.com |
Important links
| Link to Production Environment: | https://ifse.youtestme.com/ |
| Link to Sandbox Environment: | https://demo13.youtestme.com |
Standard Instructional Materials
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Getting Started with YouTestMe
| Link | Description |
|---|---|
| Getting Started with YouTestMe GetCertified | Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. |
| Application Overview | One-minute overview of the main modules in YouTestMe GetCertified 10.0 |
Users
| Link | Description | Type |
|---|---|---|
| YouTestMe GetCertified 10.0 - Roles and Permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| YouTestMe GetCertified 10.0 - User Groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | Video |
| YouTestMe GetCertified 10.0 - How to create User Group Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | Video |
Questions and Question Pools
| Link | Description | Type |
|---|---|---|
| How to create a new question within a question pool | Instructions on how to manage question pool, create questions within it, add a translation, set a scoring method, create a branching, and add mathematical formulas. | Video |
| How to import the questions in the question pool using the predefined excel template | Instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. | Video |
| How to create Question Pool Manager | Instructions on creating a role in the application that has permission to access, create, and/or manage question pools. | Video |
| Single Choice Question | Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Multiple Choice Question | Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Branching Questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. | Video |
| How to Provide Feedback to Answers | Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. | Video |
Proctoring
| Link | Description | Type |
|---|---|---|
| YouTestMe GetCertified 10.0 - How to Change and Reset the Password | Step-by-step instructions on how to change and reset the personal password and change other user's password. | Video |
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
System
| Link | Description | Type |
|---|---|---|
| YouTestMe GetCertified 10.0 - How to Change and Reset the Password | Step-by-step instructions on how to change and reset the personal password and change other user's password. | Video |
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
UAT Instructional Materials
Online Exams - Starting Exams Using a Deep Link
| Link | Description | Type |
|---|---|---|
| Creating a simple test | Step by step explanation on how to create a simple test without sections and assign candidates to it | Video |
| Test-Taking Process | Candidate's perspective of the test-taking process and quick overview of all question types | Video |
| Accessing the test using the deep link | Instructions on how to generate the deep test links and provide candidates easy and immediate test access | Article |
| Configuring single sign-on | Instructions on how to configure the single sign-on | Article |
| YouTestMe GetCertified 9.2 - Automated Proctoring | Step-by-step instructions on how to enable automated proctoring mode. | Video |
| YouTestMe GetCertified 10.0 - Taking Test with Automated Proctoring | Step-by-step instructions on how to take a test with Automated Proctoring. | Video |