Royal College of Dental Surgeons of Ontario Help Center
Revision as of 13:32, 15 April 2025 by AmraHocanin (talk | contribs)
Customer Support Contact Information
24/7 support via email and chat is included in the support package for both RCDSO staff members and RCDSO students. Support with anything related to the application is provided by YTM agents.
| Email Address: | support@youtestme.com |
| Live Chat: | The "Chat with Us" button is located in the bottom right corner. Click on it to ask a question, and a YTM agent will assist you. |
Important links
| Link to the production environment: | rcdso.youtestme.com |
| Link to the sandbox environment (for the UAT): | rcdso-sandbox.youtestme.com |
| YouTestMe Knowledge Base: | https://www.youtestme.com/support-and-faq/ |
| YouTestMe Feature Videos: | https://www.youtestme.com/feature-videos-version-12-0/ |
Instructions for using YouTestMe GetCertified
| General Instructions | Get Started with YouTestMe |
Use-Case-Specific Instructions
PET
| Link | Description |
|---|---|
| Displaying Multiple Images in a Question with the Option to Zoom In on Each Image | This article explains how to display multiple images within a single question in an online test |
| Integration: Part 1 | Integration and Test setup, Just in time generation, Create assessment endpoint |
| Integration: Part 2 | Create assessment endpoint, Initial and retake, Update due date, continuation and finishing after expiration |
| Integration: Part 3 | Webhook and Assessment URL |
Training Courses
| Link | Description |
|---|---|
| Displaying Multiple Images in a Question with the Option to Zoom In on Each Image | This article explains how to display multiple images within a single question in an online test |
| Integration: Part 1 | Integration and Test setup, Just in time generation, Create assessment endpoint |
| Integration: Part 2 | Create assessment endpoint, Initial and retake, Update due date, continuation and finishing after expiration |
| Integration: Part 3 | Webhook and Assessment URL |