Difference between revisions of "Customer Help Center"

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Examining a personal report (preformatted letter) and exporting completion statuses
 
Examining a personal report (preformatted letter) and exporting completion statuses
 
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Revision as of 18:57, 21 September 2020

Customer Support Contact Information

Phone: Toll-free (888) 614-6143
Email Address: dia-support@youtestme.com

Terminology

YouTestMe Term Term2 Term3 Description
Question Pools Topic Areas Terminal Learning Objectives A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently.
Notes Passage Window Introduction Window Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process.
Testing Sessions Scheduled Offerings N/A Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc.
Sections Modules N/A Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
Score Report Feedback Form Performance Letter Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported.
Section Group with Passing Requirements Core Section Analysis Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test.

Knowledge base

Link Description Type
Full Demonstration One-hour demonstration of the main functionalities in YouTestMe GetCertified. Video
Test Creation, Test-taking and Reporting using the Integration with AGILE How to import users, tests, testing sessions and test candidates from AGILE.

Examining a personal report (preformatted letter) and exporting completion statuses

PDF

FAQ

Link Description