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Customer Support Contact Information

Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance:

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
YouTestMe GetCertified - User Groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
YouTestMe GetCertified - How to create User Group Manager Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified - How to Assign User Groups to a Testing Session Step-by-step instructions on creating a testing session for your test, and assigning a user group to the testing session.
How to load users from a synced system Explanation of how to import users from another LMS into YouTestMe.

Tests

Link Description
How to create a simple test Step-by-step instructions on how to create a simple test without sections.
How to create test with sections Step-by-step explanation on how to create a test with test sections.
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to create generated test Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
How to allow test retakes Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
How to create and add certificates to a test Instructions for creating new certificates and assigning them to tests.
How to import a certificate template Instructions on how to import Jasper certificate template.
How to create a survey Step-by-step instructions on how to create surveys.

Questions

Link Description
Question pools Question pools represent a collection of stored questions for repeated use and usually refer to the specific subject area. In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified.
How to create a new question within a question pool Step-by-step instructions on how to create a new question pool and add a question to the pool.
How to create a question pool manager security role Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
How to create a single choice question Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a multiple choice question Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create matching questions Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create hot spot questions Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
How to import questions with Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to randomize questions and answers Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.

System

Link Description
White labeling Instructions on how to change the application theme, the appearance of the login page, logo, and favicon.
How to change application theme and branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings Instructions on how to configure mail server settings.
How to set up support contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link Description
Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to display a basic report Instructions on how to access, navigate between, and examine predefined reports in the system.
How to schedule reports Step-by-step instructions on how to schedule automated report sending by email at specified times.

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