Difference between revisions of "SoftwarePlant Help Center"

From YouTestMe Wiki
Jump to navigation Jump to search
Line 28: Line 28:
 
| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified 10.0 - How to Change and Reset the Password]
 
| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified 10.0 - How to Change and Reset the Password]
 
|| Step by step instructions on how to change and reset the personal password, and change other user's password if authorized
 
|| Step by step instructions on how to change and reset the personal password, and change other user's password if authorized
|| 10.0
 
|| Video
 
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile]
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile]
 
|| How to unlock a user's profile
 
|| How to unlock a user's profile
|| 9.2
 
|| PDF
 
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Roles%20and%20Permissions.pdf Roles and Permissions]
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Roles%20and%20Permissions.pdf Roles and Permissions]
 
|| How to assign default roles in the system and use permissions to create a new role
 
|| How to assign default roles in the system and use permissions to create a new role
|| 9.2
 
|| PDF
 
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20User%20Group%20and%20Enrolling%20That%20Group%20in%20the%20Session.pdf User Group]
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20User%20Group%20and%20Enrolling%20That%20Group%20in%20the%20Session.pdf User Group]
 
|| How to create a user group and enroll that group in a testing session
 
|| How to create a user group and enroll that group in a testing session
|| 9.2
 
|| PDF
 
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Upload%20a%20Large%20Number%20of%20Users%20in%20the%20Group.pdf Uploading Users to the Groups]
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Upload%20a%20Large%20Number%20of%20Users%20in%20the%20Group.pdf Uploading Users to the Groups]
 
|| How to upload a large number of users in the group  
 
|| How to upload a large number of users in the group  
|| 9.2
 
|| PDF
 
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Within%20the%20Application.pdf Contacting Support]
 
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Within%20the%20Application.pdf Contacting Support]
 
|| How to contact support within the application in case of any question via the ''System'' tab.
 
|| How to contact support within the application in case of any question via the ''System'' tab.
|| 9.2
+
|-
|| PDF
+
|}
 +
 
 +
==System Settings==
 +
 
 +
{|class="wikitable"
 +
! Link
 +
! Description
 +
! Version
 +
! Type
 +
|-
 +
| [https://www.youtestme.com/kb/how-to-contact-support-within-the-application  How to contact support within the application]
 +
|| Step by step instructions on how to contact support within the application
 
|-
 
|-
 
|}
 
|}

Revision as of 02:03, 30 October 2020

Customer Support Contact Information

Phone: +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://softwareplant.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description Version Type
YouTestMe GetCertified 10.0 - How to Change and Reset the Password Step by step instructions on how to change and reset the personal password, and change other user's password if authorized
Unlock User’s Profile How to unlock a user's profile
Roles and Permissions How to assign default roles in the system and use permissions to create a new role
User Group How to create a user group and enroll that group in a testing session
Uploading Users to the Groups How to upload a large number of users in the group
Contacting Support How to contact support within the application in case of any question via the System tab.

System Settings

Link Description Version Type
How to contact support within the application Step by step instructions on how to contact support within the application