SoftwarePlant Help Center
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Customer Support Contact Information
| Phone: | +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107 |
| Email Address: | support@youtestme.com |
Important links
| Link to Official GetCertified instance: | https://softwareplant.youtestme.com/ |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Users
| Link | Description | Version | Type |
|---|---|---|---|
| YouTestMe GetCertified 10.0 - How to Change and Reset the Password | Step by step instructions on how to change and reset the personal password, and change other user's password if authorized | 10.0 | Video |
| Unlock User’s Profile | How to unlock a user's profile | 9.2 | |
| Roles and Permissions | How to assign default roles in the system and use permissions to create a new role | 9.2 | |
| User Group | How to create a user group and enroll that group in a testing session | 9.2 | |
| Uploading Users to the Groups | How to upload a large number of users in the group | 9.2 | |
| Contacting Support | How to contact support within the application in case of any question via the System tab. | 9.2 | |
| Add Users into the System | How to load a large number of users, create new users and approve registration requests | 8.2 | Video |
| Remove Users from the System | How to remove users and manage their status | 8.2 | Video |
| Change Your Password | How to change your password in the system | 8.2 | Video |
| Create a User Group | How to create a user group and assign users for the test-taking process | 8.2 | Video |